Eurostars Hacienda Vista Real Hotel

Hotel with free parking, a short walk to Playacar Golf Club

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Dates

June 2025

July 2025

Royal Suite | In-room safe, laptop workspace, soundproofing, free WiFi

In-room safe, laptop workspace, soundproofing, free WiFi

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Room service
Bar
Housekeeping
Pool
Laundry

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 31 of 31 rooms

Double Room Premium with Terrace

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Hair dryer

Private bathroom

Eco-friendly toiletries

63 sq m
Sleeps 2
2 Double Beds

Communicating Double Rooms 3 adults + 3 child

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Hair dryer

Private bathroom

Eco-friendly toiletries

Eco-friendly cleaning supplies

Sleeps 6
1 Queen Bed and 2 Double Beds

Classic Double Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Separate bedroom

Hair dryer

Private bathroom

Eco-friendly toiletries

23 sq m
Sleeps 2
1 Queen Bed

Family Room (3 Adults and 1 child)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Hair dryer

Private bathroom

Eco-friendly toiletries

Eco-friendly cleaning supplies

63 sq m
Sleeps 4
2 Double Beds

Family Room (2 Adults and 1 child)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Hair dryer

Private bathroom

Eco-friendly toiletries

Eco-friendly cleaning supplies

63 sq m
Sleeps 3
2 Double Beds

Double Room, Multiple Beds (Communicating 2 Adults)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Hair dryer

Eco-friendly toiletries

Eco-friendly cleaning supplies

Daily housekeeping

Sleeps 2
2 Double Beds and 1 Queen Bed

Royal Suite

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

LED TV

2 bedrooms

Hair dryer

Private bathroom

90 sq m
Sleeps 2
1 Queen Bed

Communicating Double Rooms 2 adults + 3 child

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Hair dryer

Private bathroom

Eco-friendly toiletries

Eco-friendly cleaning supplies

Sleeps 5
1 Queen Bed and 2 Double Beds

Family Room (3 Adults)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Separate bedroom

Hair dryer

Private bathroom

Eco-friendly toiletries

63 sq m
Sleeps 3
2 Double Beds

Communicating Double Rooms 4 adults + 1 child

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

2 bedrooms

2 bathrooms

Hair dryer

Private bathroom

Sleeps 5
1 Queen Bed and 2 Double Beds

Premium Double Room Single Use, Terrace

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Hair dryer

Eco-friendly toiletries

Eco-friendly cleaning supplies

Daily housekeeping

Sleeps 1
2 Double Beds

Classic Double Room Single Use

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Hair dryer

Eco-friendly toiletries

Eco-friendly cleaning supplies

Daily housekeeping

Sleeps 1
1 Queen Bed

Family Room (2 Adults)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Hair dryer

Eco-friendly toiletries

Eco-friendly cleaning supplies

Daily housekeeping

Sleeps 2
2 Double Beds

Family Room (2 Adults and 2 children)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Separate bedroom

Hair dryer

Private bathroom

Eco-friendly toiletries

63 sq m
Sleeps 4
2 Double Beds

Communicating Double Rooms 4 adults

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

2 bedrooms

2 bathrooms

Hair dryer

Private bathroom

90 sq m
Sleeps 4
2 Double Beds and 1 Queen Bed

Royal Suite (Single Use)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Separate bedroom

Hair dryer

Eco-friendly toiletries

Eco-friendly cleaning supplies

Sleeps 1
1 Queen Bed

Communicating Double Rooms 4 adults + 2 child

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

2 bedrooms

2 bathrooms

Hair dryer

Private bathroom

90 sq m
Sleeps 6
2 Double Beds and 1 Queen Bed

Communicating Double Rooms 3 adults + 2 child

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Hair dryer

Private bathroom

Eco-friendly toiletries

Eco-friendly cleaning supplies

Sleeps 5
1 Queen Bed and 2 Double Beds

Communicating Double Rooms 5 adults

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

2 bedrooms

2 bathrooms

Hair dryer

Private bathroom

90 sq m
Sleeps 5
2 Double Beds and 1 Queen Bed

Communicating Double Rooms 5 adults + 1 child

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LED TV

2 bedrooms

2 bathrooms

Hair dryer

Private bathroom

90 sq m
Sleeps 6
2 Double Beds and 1 Queen Bed

Suite

Sleeps 2
1 Double Bed

Family Room -6 Guests- Superior

Sleeps 6
2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Quadruple Room Superior

Sleeps 4
2 Double Beds

Room Superior

Sleeps 2
1 Double Bed

Quadruple Room Superior

Sleeps 4
1 Twin Sofa Bed, 2 Double Beds and 1 King Bed

Double Room Classic

Sleeps 2
1 Double Bed

Quadruple Room Superior

Sleeps 4
2 Double Beds

Family Room -6 Guests- Superior

Sleeps 6
1 Twin Sofa Bed, 1 King Bed and 2 Double Beds

Triple Room Superior

Sleeps 3
2 Double Beds

Triple Room Superior

Sleeps 3
2 Double Beds

2-Bedroom Apartment

Sleeps 5
2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

About the neighborhood

Paseo Chichen Itza Retorno 3 Playacar, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

Playacar Golf Club - 8 min walk - 0.5 miles
Playacar Beach - 14 min walk - 0.8 miles
Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile
Quinta Avenida - 19 min walk - 1.0 mile
Playa del Carmen Main Beach - 3 min drive - 1.1 miles

Getting around

Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

‪Don Rafael - ‬5 min drive
‪Casa Sofia - ‬14 min walk
‪Rolandi's - ‬14 min walk
‪Don Sirloin Playacar - ‬15 min walk
‪Lara & Luca - ‬13 min walk

About this property

Eurostars Hacienda Vista Real Hotel

Hotel near Playacar Golf Club

Near Playacar Beach and Playa del Carmen Maritime Terminal, Eurostars Hacienda Vista Real Hotel provides a swim-up bar, a terrace, and a garden. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.

You'll also enjoy perks such as:

Swimming pool with a swim-up bar
Free self parking
A roundtrip airport shuttle (surcharge), an outdoor pool, and luggage storage
A living plant wall, concierge services, and smoke-free premises

Room features

All 77 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.

More conveniences in all rooms include:

Reusable coffee/tea filters, recycling, and LED light bulbs
Eco-friendly toiletries, tubs or showers, and hair dryers
Eco-friendly cleaning products, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Free uncovered self parking on site

Food and drink

A swim-up bar

Things to do

Outdoor pool

Family friendly

Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 steps to reach entrance
Upper floors accessible by stairs only
Well-lit path to entrance

2 buildings
3 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2004
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Towels provided

Entertainment

LED TV

Food and drink

Room service

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Laptop workspace
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 2.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Pool access available from 7 AM to 5:00 PM

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Eurostars Hacienda

Eurostars Hacienda Vista Real

Eurostars Hacienda Vista Real Hotel

Eurostars Hacienda Vista Real Hotel Playa del Carmen

Eurostars Hacienda Vista Real Playa del Carmen

Eurostars Vista Real

Hacienda Vista Real

Hacienda Vista Real Hotel

Hotel Eurostars Hacienda Vista Real

Hotel Hacienda Vista Real

Frequently asked questions

Does Eurostars Hacienda Vista Real Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–5:00 PM.

Is Eurostars Hacienda Vista Real Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eurostars Hacienda Vista Real Hotel?

Self parking is free at this property.

What time is check-in at Eurostars Hacienda Vista Real Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Eurostars Hacienda Vista Real Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Eurostars Hacienda Vista Real Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Eurostars Hacienda Vista Real Hotel located?

Located in Playacar, this hotel is within 1 mi (2 km) of Playacar Golf Club, Quinta Avenida, and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach is 1.2 mi (2 km) away.

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Eurostars Hacienda Vista Real Hotel Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Susan

Mar 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Cool hotel, very quiet, great location

Stayed 2 nights in Mar 2025

10/10 Excellent

Janine

Mar 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very safe, rooms are nice, walkable to the beach and to local eatery and Oxxo. Staff were friendly and helpful

Stayed 4 nights in Mar 2025

8/10 Good

Yug

Apr 19, 2025

It's a good option for a affordable hotel stay. Nothing fancy or welcoming though. But had good, decent rooms with good bathroom. Included breakfast is good & the pool area as well. Overall, not too bad for an affordable option.

Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

May 29, 2025

Liked: Cleanliness, property conditions & facilities

The room we booked was small, so we asked for an upgrade and for little money we got an amazing room! Employees were very nice and we had a very nice time. Only thing is that you need a car. It is in a residencial area and there is nothing around

Stayed 2 nights in May 2025

10/10 Excellent

Jeison

Apr 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet place Perfect for us

Stayed 3 nights in Mar 2024

8/10 Good

Steven

Apr 10, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

There is much that is very good about Eurostars Hacienda Vista Real Hotel but it isn't for everyone. My wife and I enjoyed it thoroughly but we enjoyed it most because it was safe and quite and beautiful. AND because the staff were so friendly and helpful. They have done a lot of work to upgrade the facility but it still requires work that appears to be ongoing.

Stayed 21 nights in Mar 2025

8/10 Good

Angel

Dec 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

9/10 stay, super closed to parks and centro. Breakfast every morning.

Stayed 5 nights in Nov 2024

8/10 Good

Theri

Jan 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Really nice place. Didn’t have some of the amenities we were counting on such as laundry and room service, but had laundry place and a few restaurants near by. Staff was super nice and helpful. I was in a gated area so felt really safe. The breakfast was great! Beach was a close walk and they had beach towels.

Stayed 10 nights in Dec 2024

10/10 Excellent

Sasha

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We absolutely loved our room. The pool was nice. The swim up bar was not being used but we wouldn't have generally used this anyway. Breakfast was always good, the staff always friendly. Only thing was the walk to 5th Avenue, doable but took a good 20-25 minutes. They do offer free parking though and have bikes to rent.

Stayed 9 nights in Feb 2025

8/10 Good

YVONA

Mar 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quite location

Stayed 8 nights in Feb 2024

10/10 Excellent

Raul

Nov 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I’ll go back again!

Stayed 4 nights in Nov 2024

10/10 Excellent

Craig

Apr 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Charming

Stayed 2 nights in Mar 2024

10/10 Excellent

Ahlicia

Mar 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

AWESOME

Stayed 5 nights in Mar 2024

6/10 Okay

Daniel

Mar 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Like: friendly staff. Nice place. Don't like: Hard to find, there are not a sign to indicate where is the hotel and for a foreign it s not evident. The food was too simple and taked a lot of time. The bathroom doesn't have air extractor, the shower splash out alll the place.

8/10 Good

Dawn

Apr 8, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 1 night in Mar 2025

6/10 Okay

maja

Jan 28, 2025

Liked: Staff & service, property conditions & facilities

Een mooie locatie om te overnachten. Goed ontbijt variatie genoeg. Kamers zijn vochtig en wat muffig.

Stayed 3 nights in Jan 2025

10/10 Excellent

David

Jan 13, 2025

Stayed 8 nights in Dec 2024

4/10 Poor

Carlainya

Jan 1, 2025

Liked: Cleanliness

Stayed 7 nights in Dec 2024

10/10 Excellent

Leonel

Dec 28, 2024

Stayed 2 nights in Dec 2024

6/10 Okay

Wendy

Dec 2, 2024

Liked: Cleanliness, staff & service

Parking lot had nails. I was scared to punched my tires. The room windows dis not lock, couldnt sleep thinking some one can come in. I was move to two rooms because the lights went off . No a/c horrible. I had to fight to get transferred to a good room . They had to give me a suite double bed because they didnt have rooms close by my family member. It work at last , but it was a hassle.

Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Nov 7, 2024

Excelente

Stayed 1 night in Sep 2024

10/10 Excellent

Noel J

Aug 29, 2024

Stayed 5 nights in Jun 2024

10/10 Excellent

Maria Isabel

Aug 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Juan Daniel

Aug 13, 2024

Liked: Cleanliness, staff & service

Stayed 3 nights in Aug 2024

8/10 Good

Carlos

Aug 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great option far from the crowds.

Stayed 5 nights in Jul 2024

Eurostars Hacienda Vista Real Hotel

Choose dates to view prices

Photo gallery for Eurostars Hacienda Vista Real Hotel

Reviews

Popular amenities

Room options

View all photos for Double Room Premium with Terrace

Double Room Premium with Terrace

Highlights

View all photos for Communicating Double Rooms 3 adults + 3 child

Communicating Double Rooms 3 adults + 3 child

Highlights

View all photos for Classic Double Room

Classic Double Room

Highlights

View all photos for Family Room (3 Adults and 1 child)

Family Room (3 Adults and 1 child)

Highlights

View all photos for Family Room (2 Adults and 1 child)

Family Room (2 Adults and 1 child)

Highlights

View all photos for Double Room, Multiple Beds (Communicating 2 Adults)

Double Room, Multiple Beds (Communicating 2 Adults)

Highlights

View all photos for Royal Suite

Royal Suite

Highlights

View all photos for Communicating Double Rooms 2 adults + 3 child

Communicating Double Rooms 2 adults + 3 child

Highlights

View all photos for Family Room (3 Adults)

Family Room (3 Adults)

Highlights

View all photos for Communicating Double Rooms 4 adults + 1 child

Communicating Double Rooms 4 adults + 1 child

Highlights

Premium Double Room Single Use, Terrace

Highlights

Classic Double Room Single Use

Highlights

View all photos for Family Room (2 Adults)

Family Room (2 Adults)

Highlights

View all photos for Family Room (2 Adults and 2 children)

Family Room (2 Adults and 2 children)

Highlights

View all photos for Communicating Double Rooms 4 adults

Communicating Double Rooms 4 adults

Highlights

Royal Suite (Single Use)

Highlights

View all photos for Communicating Double Rooms 4 adults + 2 child

Communicating Double Rooms 4 adults + 2 child

Highlights

View all photos for Communicating Double Rooms 3 adults + 2 child

Communicating Double Rooms 3 adults + 2 child

Highlights

View all photos for Communicating Double Rooms 5 adults

Communicating Double Rooms 5 adults

Highlights

View all photos for Communicating Double Rooms 5 adults + 1 child

Communicating Double Rooms 5 adults + 1 child

Highlights

View all photos for Suite

Suite

View all photos for Family Room -6 Guests- Superior

Family Room -6 Guests- Superior

View all photos for Quadruple Room Superior

Quadruple Room Superior

View all photos for Room Superior

Room Superior

View all photos for Quadruple Room Superior

Quadruple Room Superior

View all photos for Double Room Classic

Double Room Classic

View all photos for Quadruple Room Superior

Quadruple Room Superior

View all photos for Family Room -6 Guests- Superior

Family Room -6 Guests- Superior

View all photos for Triple Room Superior