The gorgeous pool and proximity to the ocean. I didn't care that we were not notified when certain restraunts were closed.
Very nice staff. The food was very good. Beautiful resort. Only disappointment was that the beach wasn’t very nice. Due to being ruined by a hurricane about 8 years ago. But there’s plenty of beautiful beaches close by to walk and swim.
The staff is the best part of this resort. We’ve been coming here for over 15 years and the amazing staff keeps us coming back!
The food truck and the creperie out by the pool were unique and adorable. The variety of margaritas. The spa music that played through the jungle walk from pool to lobby. The little artsy touches placed all over the resort in unexpected places, especially the giant chandelier hanging from the trees ...
The spaces were beautiful, clean and retreat like. I loved the beach. Staff were so helpful. I was approached by some who I thought were staff who wanted me to attend a timeshare presentation. It would be nice to have more vegan food options.
The hotel that I stayed at was very nice because there was nice people, good food the hotel rooms ETC.
The property was gorgeous with spectacular views! Great beach access and great pools. Had the best coffee, better than Starbucks! Food was just ok, too Americanized for my taste
Absolutely amazing food, great service and excellent drinks
Lucia and Carlos who work in the buffet restaurant near lobby were excellent and provided outstanding service!
Hotel is in a beautiful location, very friendly staff, clean beach and rooms , and just overall it was a great experience staying there for my holiday. I will definitely come back again and would highly recommend to my family and friends.
Great location, amazing staff! The Grand Club breakfast and happy hour was just what we needed.
We loved the fitness and activity crew. They were always friendly and hard at work to entertain my family and kids throughout the day and into the night. I also want to give Charlie the host at Los Liros a shout out. He was friendly hard at work and involved with the guests and ensured the all guests ...
There was a variety of restaurants and pools to choose from. Great food and very kid friendly. I would only recommend better food at Asiana. Other than that everything was excellent.
This property is within walking distance to Playa Del Carmen, has nice beach front property and 3 swimming pools if you prefer that. The restaurants have wonderful food choices and the buffets are delicious. What is unique is that they have a fitness gym with group classes and well trained ...
We enjoyed our visit. The property was great and we found the staff to be awesome. BE careful when booking through expedia. They offer a package for this resort called the roulette and it is very misleading. we booked for the adult side of this resort and the hotel tried to check us in on the family ...
Great pool and jeccuzzy on the top floor, great breakfast and service
We loved the efforts put forth by the resort to be Eco friendly! The water bottles in the room were glass with filling stations throughout the resort, and there were recycling containers everywhere. The staff was super friendly and helpful, everyone went out of their way to make you feel welcome ...
the smaller size of resort. should not allow children in swim up bar area.
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