Mahekal Beach Front Resort & Spa

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Dates

May 2026

June 2026

View from property - Mahekal Beach Front Resort & Spa (Playa del Carmen)

Aerial view - Mahekal Beach Front Resort & Spa (Playa del Carmen)

Comfort Room | Premium bedding, down comforters, Select Comfort beds, minibar - Mahekal Beach Front Resort & Spa (Playa del Carmen)

Traditional Room | Premium bedding, down comforters, Select Comfort beds, minibar - Mahekal Beach Front Resort & Spa (Playa del Carmen)

Overview
Rooms
Location
Policies

Luxury

8.8

Excellent

Beachfront retreat in Playa del Carmen

Lush tropical gardens surround chic bungalow-style accommodations with Mexican charm. Savor fresh cuisine at oceanfront restaurants while enjoying Caribbean views from the infinity pool. Unwind with a couples massage at Revive Spa, complete with champagne and strawberries in a private sanctuary.

Popular amenities

Hot tub
Pet friendly
Air conditioning

Room options

Check availability for these dates

Tonight

May 4 - May 5

Tomorrow

May 5 - May 6

All rooms

1 bed

2 beds

Showing 10 of 10 rooms

Premium bedding, down comforters, Select Comfort beds, minibar

Garden View

Good

Garden view
21 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Queen Beds

Garden View Palapa

Excellent

Garden view
21 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Queen Beds

Ocean View

Excellent

Ocean view
21 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Queen Beds

Ocean View Palapa

Good

Ocean view
21 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Queen Beds

Premium Bungalow

Exceptional

30 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Queen Beds

The Oasis

Garden view
21 sq m
1 bedroom
Sleeps 4
1 Large Twin Bed OR 2 Queen Beds

Run of House

Good

Resort view
21 sq m
1 bedroom
Sleeps 4
2 Queen Beds

The Oasis Palapa

Wonderful

Garden view
21 sq m
1 bedroom
Sleeps 4
1 Large Twin Bed OR 2 Queen Beds

Traditional Room

Garden view
21 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Comfort Room

Ocean view
21 sq m
1 bedroom
Sleeps 4
2 King Beds

About the neighborhood

Located on the beach, Mahekal Beach Front Resort & Spa is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with great shopping. Quinta Alegría Shopping Mall and Quinta Avenida are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park. Looking to enjoy an event or a game while in town? See what's going on at Mario Villanueva Stadium Madrid. Scuba diving, snorkeling, and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Playa del Carmen travel guide

38 St And The Beach, Playa del Carmen, QROO, 77710

What's nearby

Mamitas Beach
2 min walk - 0.1 miles
Playa del Carmen Main Beach
2 min walk - 0.1 miles
Quinta Avenida
6 min walk - 0.4 miles
Quinta Alegría Shopping Mall
11 min walk - 0.6 miles
Mario Villanueva Stadium Madrid
8 min walk - 0.5 miles

Getting around

Cancun Intl. Airport (CUN)
50 min drive

Restaurants

Mamita's Beach Club
5 min walk
La Vagabunda
1 min walk
La Cueva del Chango
4 min walk
Encanto Beach Club
4 min walk
Plaza San Pedro
6 min walk

About this property

Mahekal Beach Front Resort & Spa

Luxury upscale hotel renovated in 2023 and located near Mamitas Beach

Located close to Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall, Mahekal Beach Front Resort & Spa provides a swim-up bar, a beach bar, and a poolside bar. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and beach massages. Indulge in hydrotherapy, a massage, and a manicure/pedicure at Revive, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the gym; other things to do include beach yoga. A terrace, shopping on site, and a coffee shop/cafe are available to all guests.

Other perks include:

5 outdoor pools along with cabanas, sun loungers, and pool umbrellas
Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
A free beach club on site, babysitting (surcharge), and a banquet hall
Massage treatment rooms, a ballroom, and games
Guest reviews speak highly of the beach locale, helpful staff, and first-rate property condition

Room features

All 195 individually furnished rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.

Other conveniences in all rooms include:

Hypo-allergenic bedding, Select Comfort beds, and down comforters
Bathrooms with rainfall showers and hair dryers
Balconies or patios, wardrobes/closets, and ceiling fans

All inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included

Basic alcoholic beverages included

In-room minibar (some restrictions)

Dining and beverage availability limited at one or more venues

Land activities

Bicycling

Fitness facilities

Entertainment

Onsite entertainment and activities

Onsite live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

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Property amenities

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle (surcharge)

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 27 for adults and USD 27 for children
3 bars/lounges
3 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Agave
Cocina
Fuego Restaurante y Bar
Itzi Pool Bar
Las Olas

Things to do

5 outdoor pools
Arcade/game room
Beach yoga
Bicycle rentals
Bicycle tours
Billiards/pool table
Books
Free beach club
Full-service spa
Games
Gym
Hot tub
Library
Playground
Sauna
Shopping
TV in common areas

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

3 meeting rooms
Conference center

Outdoors

Beach loungers
Beach towels
Beach umbrellas
On the beach
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Spa open daily
Sports massages
Treatment room

Accessibility

No elevator
Smooth flooring in room

2 floors
33 buildings
Ballroom
Banquet hall
Built in 1985
Communal living room
Designated smoking areas (fines apply)
Fireplace in lobby
Mosquito nets
Reception hall
Renovated entire property - January 2023
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Premium bedding
Select Comfort mattress

Bathroom

Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Food and drink

Espresso maker
Limited room service
Minibar

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Desk chair
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.

The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.25 per accommodation, per night

Welcoming dogs and cats only

1 total (up to 20 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100.00 per night
Christmas Day (December 25) Gala Dinner per adult: USD 120
Christmas Day (December 25) Gala Dinner per child: USD 60 (from 5 to 12 years old)
A tax is imposed by the city: USD 3.37 per accommodation, per night
Service fee: USD 15 per person, per night
Resort fee: USD 35 per accommodation, per night

The resort fee includes:

Beach loungers
Bicycle storage
Fitness center access
In-room bottled water
In-room coffee
In-room safe
Lending library access
Pool access

We have included all charges provided to us by the property.

Optional extras

Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
Airport shuttle fee: USD 302 per person (roundtrip)
Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
Pet fee: USD 30.25 per accommodation, per night
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100

Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property Registration Number 008-007-000708/2025

We should mention

This property does not have elevators

Pool access available from 7:00 AM to 7:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Guests under 16 years old are not allowed in the hot tub, and guests under 17 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mahekal

Mahekal Beach

Mahekal Beach Playa del Carmen

Mahekal Beach Resort

Mahekal Beach Resort Playa del Carmen

Mahekal Resort

Mahekal Beach Hotel Playa Del Carmen

Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico

Shangri La Caribe Hotel

Shangri La Caribe Playa Del Carmen

Frequently asked questions

Does Mahekal Beach Front Resort & Spa have a pool?

Yes, this property has 5 outdoor pools. Pool access is from 7:00 AM–7:00 PM.

Is Mahekal Beach Front Resort & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 30.25 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Mahekal Beach Front Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mahekal Beach Front Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mahekal Beach Front Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 302 per person applies.

Are there all-inclusive benefits at Mahekal Beach Front Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Mahekal Beach Front Resort & Spa located?

Located in Downtown Playa del Carmen, this beachfront hotel is in the city center and within a 10-minute walk of Mamitas Beach, Quinta Avenida, and Mario Villanueva Stadium Madrid. Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Mahekal Beach Front Resort & Spa Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.2

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great layout of resort. Beach during time we were there was not swimmable. Choose beach bungalows overlooking the ocean top bungalow if possible. Even if you get meal deals be prepared to pay tips at every meal. Very relaxing and staff is helpful. Get to meals early when it opens because when busy or towards end it feels rushed. Area felt very safe. Tours recommended by onsite tour guide were great!

Stayed 3 nights in Apr 2026

Verified

10/10 Excellent

Mitchell

Feb 10, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean rooms, friendly staff, clean resort grounds and beaches and pools, close proximity to 5th avenue and shopping outlets.

Stayed 4 nights in Feb 2026

Verified

10/10 Excellent

Eldon

Jan 29, 2026

Liked: Cleanliness, staff & service, amenities

Beautiful resort, beautiful location, terrific food & a warm & hospitable staff. We loved it & will defn be back.

Stayed 6 nights in Jan 2026

Verified

10/10 Excellent

Karen

Mar 24, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location was amazing. There are so many seating options around the resort and they are very comfortable. I would have liked the hot tub hotter. Several pool options so it wasn’t ever too busy. The staff are so friendly and very hard working. Would definitely recommend.

Mahekel has soul, charming palapas; beautiful pools, great beach; close to 5th avenue adventures in shopping.

Stayed 7 nights in Dec 2025

Verified

10/10 Excellent

Trevor

Feb 4, 2026

Liked: Cleanliness, amenities, property conditions & facilities

My stay at Mahekal was great. The rooms were clean and comfortable with a very tropical vibe. Location is amazing and the staff was friendly and helpful. One negative thing was I had my bose and apple headphones go missing. While there. The staff was very helpful in looking for them.

Stayed 2 nights in Jan 2026

Verified

10/10 Excellent

Anna

Mar 5, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are amazing always have a smile on their faces & they seem genuinely happy to help in anyway they can if at all necessary. The rooms are spotlessly clean . The location is perfect for peace & if you choose to walk out of the resort gate youre then right into the heart of all the lovely restaurants, loval clothes stores coffe shops etc with a vibrant atmosphere. This is my 3 rd time staying at the mahakel & I will always return . Great private beach areas four pools & beautiful gardens to walk around totally peaceful ohh and the spa is amazing & im a sucker for a deep tissue massage and boy can they deliver . I give this peaceful beautiful resort a 5 star . I have done both ocean views & garden views here and their both excellent choices

Stayed 5 nights in Feb 2026

Verified

10/10 Excellent

benjamin gordon

Feb 8, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Mahekal is our home away from home and we always recommend them as a great resort to stay at. We have stayed at the resort 12 times now and every time is a special time. Some of the staff has been there for 15 years plus and are always welcoming and go above and beyond to make sure the guests old and new feel special! The only negative the last couple trips has been the hot tub/jacuzzi’s have been anything but warm/hot and this years trip the wait time getting in for breakfast was something we had never experienced and could be avoided if they opened back up the other restaurant Fuego for breakfast.

Stayed 5 nights in Feb 2026

Verified

10/10 Excellent

Rolando

Liked: Cleanliness, amenities, property conditions & facilities

We had a great experience. The rooms were clean and spacious. The staff was great and attentive. 100% recomendado.

Stayed 5 nights in Nov 2025

Verified

10/10 Excellent

Odalys

Sep 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is very nice and friendly!!

Stayed 3 nights in Sep 2025

Verified

10/10 Excellent

Andrea

Jan 30, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We spent 7 days at Mahekal at the end of Jan 2026. LOVED every minute. Small, un-crowded resort with clean pools and spotless, comfortable rooms. The staff is simply amazing and friendly, they made every moment special with their attention to detail. We stayed in the King Palapa gardem view. We loved the natural roof and the attached porch with seating and hammocks. Mahekal is truly a magical place. We did the half-board option with breakfast and dinner buffets and had no regrets. Food was very fresh and a bit different every day. We headed into Playa for lunch, which was great due to the cental location of the resort. We cant wait to go back!!!

My second stay at Mahekal, will definitely go back again. An excellent time every visit! Staff is incredible and the resort is beautiful.

Stayed 5 nights in Jun 2025

Mahekal Beach Front Resort & Spa

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Photo gallery for Mahekal Beach Front Resort & Spa

Excellent

Beachfront retreat in Playa del Carmen

Popular amenities

Room options

Check availability for these dates

View all photos for Garden View

Garden View

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Garden View Palapa

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Ocean View

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Ocean View Palapa

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Premium Bungalow

View all photos for The Oasis

The Oasis

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Run of House

View all photos for The Oasis Palapa

The Oasis Palapa

View all photos for Traditional Room

Traditional Room

View all photos for Comfort Room

Comfort Room

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Mahekal Beach Front Resort & Spa

All inclusive details

Food and beverages

Land activities

Entertainment

Awards and affiliations

Similar properties

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Property amenities

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Reviews

Mahekal Beach Front Resort & Spa Reviews

Excellent

9.2

8.8