Mahekal Beach Front Resort & Spa

4.0 star property
Luxury hotel on the beach, with 5 outdoor pools

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Photo gallery for Mahekal Beach Front Resort & Spa

5 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas
5 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas
Gym
The Oasis Palapa | Terrace/patio
Premium Bungalow | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All inclusive
  • Pet friendly

Room options

Available filters for rooms
Showing 16 of 16 rooms

Run of House

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
Down duvet
  • Resort view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Ocean View Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Select Comfort bed
Premium bedding
  • Ocean view
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Select Comfort bed
Premium bedding
  • Ocean view
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Premium Bungalow

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

The Oasis

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Oasis Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Garden View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Select Comfort bed
Premium bedding
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Garden View Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Select Comfort bed
Premium bedding
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Bungalow Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Quadruple Room Junior With Garden View

  • Sleeps 4
  • 2 Queen Beds

Quadruple Room Classic With Garden View

  • Sleeps 4
  • 2 Queen Beds

Quadruple Room Superior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Quadruple Room Junior With Garden View

  • Sleeps 4
  • 2 Queen Beds

Quadruple Room Standard With Garden View

  • Sleeps 4
  • 2 Queen Beds

Quadruple Room Super With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Quadruple Room Economy

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
38 St And The Beach, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Quinta Avenida - 6 min walk - 0.4 miles
  • Quinta Alegría Shopping Mall - 10 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 3 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Mamita's Beach Club - ‬7 min walk
  • ‪Club de la Cerveza - ‬5 min walk
  • ‪La Vagabunda de la 38 - ‬2 min walk
  • ‪Encanto Beach Club - ‬4 min walk
  • ‪La Cueva del Chango - ‬4 min walk

About this property

Mahekal Beach Front Resort & Spa

Luxury upscale hotel near Mamitas Beach
Located close to Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall, Mahekal Beach Front Resort & Spa provides a swim-up bar, a beach bar, and a poolside bar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Indulge in hydrotherapy, a massage, and a manicure/pedicure at Revive, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the gym; other things to do include scuba diving and beach yoga. A terrace, shopping on site, and a coffee shop/cafe are available to all guests.
Other perks include:
  • 5 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A free beach club on site, babysitting (surcharge), and a banquet hall
  • Massage treatment rooms, a ballroom, and games
  • Guest reviews speak highly of the beach locale, helpful staff, and first-rate property condition
Room features
All 195 individually furnished rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with rainfall showers and hair dryers
  • Balconies or patios, wardrobes/closets, and ceiling fans

All inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Bicycling
Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 27 for adults and USD 27 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Cocina
  • Fuego Restaurante y Bar
  • Itzi Pool Bar
  • Las Olas

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Free beach club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Library
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 33 buildings
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Christmas Day (December 25) Gala Dinner per adult: USD 120
  • Christmas Day (December 25) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Pet fee: USD 30.25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the hot tub, and guests under 17 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Frequently asked questions

Does Mahekal Beach Front Resort & Spa have a pool?

Yes, this property has 5 outdoor pools. Pool access is from 7:00 AM–7:00 PM.

Is Mahekal Beach Front Resort & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 30.25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Mahekal Beach Front Resort & Spa?

This hotel doesn't offer parking.

What time is check-in at Mahekal Beach Front Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mahekal Beach Front Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mahekal Beach Front Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 302 per person applies.

Are there all-inclusive benefits at Mahekal Beach Front Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Mahekal Beach Front Resort & Spa located?

Located in Downtown Playa del Carmen, this beachfront hotel is in the city center and within a 10-minute walk of Mamitas Beach, Quinta Avenida, and Mario Villanueva Stadium Madrid. Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church are also within 1 mi (2 km).

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Mahekal Beach Front Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 665 out of 1002 reviews
Rating 8 - Good. 156 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

What a wonderful little resort. It is truly a beautiful and tranquil place just a short walk from the main shopping and dining hub of Playa del Carmen. We extended our stay because we loved it so much!
Stayed 4 nights in Jan 2025

10/10

The property is gorgeous and the staff are very attentive. The atmosphere is very relaxing.We will definitely be back!!
Stayed 9 nights in May 2025

10/10

We love Mahekal. This is the second time we've been there and the staff was so friendly and helpful. It is always just a relaxing feel to be there.
Stayed 5 nights in May 2025

10/10

The staff is fantastic!
Stayed 4 nights in May 2025

10/10

Staff was very helpful and extremely pleasant
Stayed 6 nights in May 2025

10/10

Even though the property was just off the main street, you would never have known it. It is a hidden gem alongside the beach.
Stayed 3 nights in May 2025

10/10

Amazing place to stay … I will definitely be back soon . Food is amazing , staff is friendly .
Stayed 4 nights in Mar 2025

10/10

We enjoyed the Mahekal so much the first stay last year that we didn't hesitate to come back. A secluded oasis within the Playa del Carmen and yet so close to the restaurants and shops. Lovely staff and great variety of pools.
Stayed 4 nights in Mar 2025

10/10

I've been to this property 5 times or more. If I want to stay in a resort in Playa del Carmen, this is the only one I would consider. You are right in town (5th avenue is practically outside the resort) yet it feels like you are in a very natural, almost jungle-ish setting, with a cool vibe and multiple pools and restaurants, and the occasional animal walking by. All other Playa hotels are concrete bunkers by comparison.
Stayed 4 nights in May 2025

10/10

Nice
Stayed 5 nights in Apr 2025

10/10

Great hotel that I recommend. Staff is friendly and food choice is second to none.
Stayed 7 nights in Feb 2025

10/10

The property is absolutely beautiful. Service was great. Just keep in mind. It’s a small private beach for a few feet and then it’s public beach to the water so that can get pretty crowded with the general public using the beach in front of the property.
Stayed 5 nights in May 2025

8/10

Beautiful……
Stayed 7 nights in May 2025

10/10

Excellent service and friendly staff
Stayed 4 nights in Mar 2025

10/10

The Mahekal is our go to place for great food R&R, all with excellent service!!
Stayed 8 nights in Feb 2025

10/10

Loved the greenery and accommodating staff. Everyone was very helpful and friendly.
Stayed 3 nights in Mar 2025

10/10

Skip
Stayed 5 nights in May 2025

10/10

We will stay there again and the staff is great wish the water pressure in the rooms was way better. Barely worked while there. Wish you had a shuttle service to and from airport that was available and reasonably priced.
Stayed 3 nights in Apr 2025

10/10

It was so peaceful
Stayed 3 nights in Mar 2025

10/10

This was our 4th time staying here. Every time the staff have been excellent. We especially want to mention 2 staff, Kimberly and Daniel. They both go above and beyond for their guests! This time we did notice more trash around the property, updates needed, especially pool tables, and other game tables.
Stayed 6 nights in Apr 2025

10/10

We had such an enjoyable stay at this resort. The whole grounds including pools and buildings are very beautiful. Very friendly staff and perfect central Playa del Carmen location!
Stayed 11 nights in Feb 2025

10/10

Lovely, unpretentious & relaxed resort. Delightful staff - so friendly, welcoming and efficient. Great breakfast buffet at Olas and lunches at Fuego. Dinner buffet wasn’t as good imho. Rooms are small but nice & balconies with hammocks are a lovely touch. Beach also needs more umbrellas as it’s v hot in the sun!
Stayed 6 nights in Apr 2025

10/10

The staff was amazing , the food was incredible we enjoyed every minute we were there. Enrique, sofia and so many other staff members were so attentive and so nice to us at our stay.
Stayed 5 nights in Feb 2025

10/10

Love it
Stayed 3 nights in Mar 2025

10/10

Wonderful place and can’t wait to go back again.
Stayed 3 nights in Nov 2024