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Occidental at Xcaret Destination - All Inclusive

4.0 star property
On private beach with 7 outdoor pools, near Xcaret Eco Theme Park

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Photo gallery for Occidental at Xcaret Destination - All Inclusive

Aerial view
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Private beach, white sand, beach towels, beach massages
Rafting
Premium bedding, down comforters, free minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Premium bedding, down comforters, free minibar, in-room safe

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

View from room

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Sofa bed - single
Blackout drapes/curtains
Ceiling fan
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Shower, free toiletries, hair dryer, towels

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level)

Premium bedding, down comforters, free minibar, in-room safe

Royal Suite (Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Royal Level)

Premium bedding, down comforters, free minibar, in-room safe

Luxury Room (Royal Level)

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite

Premium bedding, down comforters, free minibar, in-room safe

Junior Studio Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Sofa bed - single
Blackout drapes/curtains
Ceiling fan
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room (Concierge)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Down duvet
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

View from room

Deluxe Unlimited Xplor Xperience - Basic Entrance

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk - 0.9 miles
  • Xplor Theme Park - 4 min drive - 1.1 miles
  • Ferry to Cozumel - 6 min drive - 1.4 miles
  • Quinta Avenida - 12 min drive - 6.6 miles
  • Playacar Golf Club - 14 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Upscale all-inclusive property near Xcaret Eco Theme Park
Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, a grocery/convenience store, and a shopping mall on site. With a private beach, beach massages, and snorkeling, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a Swedish massage, a body scrub, or a facial. Be sure to enjoy seafood at one of the 11 on-site restaurants. Enjoy the gym, as well as activities like beach volleyball and archery. Stay connected with free WiFi in public areas, and guests can find other amenities such as mini golf and a coffee shop/cafe.
Other perks at this property include:
  • 7 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • 2 outdoor tennis courts, babysitting (surcharge), and ATM/banking services
  • Evening entertainment, a ballroom, and a porter/bellhop
  • Guest reviews say great things the family-friendly amenities, beach locale, and pool
Room features
All 765 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 37-inch LED TVs with cable channels
  • Wardrobes/closets, balconies, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 11 bars/lounges
  • 11 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • D Oriental
  • El Pescador
  • La Hacienda
  • Los Olivos
  • Steak House

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping mall
  • Snorkeling

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.96 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

Is Occidental at Xcaret Destination - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental at Xcaret Destination - All Inclusive?

Self parking is free at this property.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental at Xcaret Destination - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include mini golf, tennis, volleyball, and more.

Where is Occidental at Xcaret Destination - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

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Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 2180 out of 4324 reviews
Rating 8 - Good. 1000 out of 4324 reviews
Rating 6 - Okay. 609 out of 4324 reviews
Rating 4 - Poor. 292 out of 4324 reviews
Rating 2 - Terrible. 243 out of 4324 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
It has an amazing location, the food is wonderful everything is kept clean and maintained I will definitely visit again.
Stayed 4 nights in May 2025

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Love this place
Stayed 4 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 4 nights in May 2025

8/10 Good

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Would stay again
Stayed 7 nights in May 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great private beach
Stayed 5 nights in May 2025

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Good water views
Stayed 7 nights in Jun 2025

10/10 Excellent

Ericka

Great resort! Loved the forest area and pools. We will be back.
Stayed 7 nights in May 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. Perfect vacation for family... lots of great activities and plenty of areas to walk to and enjoy
Stayed 5 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
We like every thing there the room the service the foodthe beach to swim lots os swiming pools we gave a wonderfull time
Stayed 4 nights in May 2025

8/10 Good

Grzegorz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, awesome pools and a lot of wildelife
Stayed 5 nights in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and how easy it is to access the Xcaret parks from the hotel.
Stayed 5 nights in May 2025

10/10 Excellent

yainet perez

Liked: Cleanliness, staff & service, property conditions & facilities
Good destination for family trip
Stayed 3 nights in Apr 2025

10/10 Excellent

Sule

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location
Stayed 19 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place clean good for kids
Stayed 5 nights in May 2025

8/10 Good

Nicole Marie Sanchez

Liked: Cleanliness, amenities, property conditions & facilities
Property has great amenities, food could be way better but for the price I can’t complain.
Stayed 4 nights in May 2025

10/10 Excellent

Samial Gebremariam

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stuff and beautiful place definitely will do it again!!!
Stayed 5 nights in May 2025

10/10 Excellent

Vivian K.

Liked: Cleanliness, amenities, property conditions & facilities
We liked that the hotel has its own private beach. Great staff and many options to dine here. Including shops and stores on site.
Stayed 6 nights in May 2025

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort all around. So many animals and wildlife and submerged in nature. Staff was great, very well managed resort.
Stayed 7 nights in May 2025

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Buffet food wasn’t the best, but the restaurants were really good, and they are constantly trying to make you buy a membership of the hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

JACOB

Liked: Cleanliness, amenities, property conditions & facilities
Overall great experience.
Stayed 3 nights in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness
It was beautiful. My family and I loved our stay and would definitely recommend it to anyone.
Stayed 5 nights in May 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay and it was a great stay. Had a great time and all the parks were close by.
Stayed 7 nights in Apr 2025

10/10 Excellent

Roberto

Liked: Amenities
I liked the friendliness of the staff.
Stayed 3 nights in May 2025

10/10 Excellent

Cinthia

Liked: Cleanliness, amenities
Beautiful property, for the price it was excellent! All inclusive, will defined come back.
Stayed 4 nights in May 2025