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Occidental at Xcaret Destination - All Inclusive

4.0 star property
On private beach with 7 outdoor pools, near Xcaret Eco Theme Park

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Photo gallery for Occidental at Xcaret Destination - All Inclusive

Aerial view
Interior entrance
Exterior
Poolside bar
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Down duvet
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Down duvet
Sofa bed
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Down duvet
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Royal Level)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Royal Level)

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite

1 bedroom, premium bedding, down comforters, free minibar

Junior Studio Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Down duvet
Sofa bed
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Ceiling fan
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

View from room

Deluxe Unlimited Xplor Xperience - Basic Entrance

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk - 0.9 miles
  • Xplor Theme Park - 4 min drive - 1.2 miles
  • Ferry to Cozumel - 9 min drive - 3.1 miles
  • Quinta Avenida - 11 min drive - 5.2 miles
  • Playacar Golf Club - 13 min drive - 5.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Upscale all-inclusive property near Xcaret Eco Theme Park
Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, a grocery/convenience store, and a shopping mall on site. With a private beach, beach massages, and snorkeling, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a massage, aromatherapy, or a body treatment. Be sure to enjoy seafood at one of the 11 on-site restaurants. Enjoy the gym, as well as activities like archery and volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities such as mini golf and a coffee shop/cafe.
Other perks at this property include:
  • 7 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • 2 outdoor tennis courts, babysitting (surcharge), and a reception hall
  • A gift shop, luggage storage, and wedding services
  • Guest reviews say great things the family-friendly amenities, beach locale, and pool
Room features
All 765 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 37-inch LED TVs with cable channels
  • Wardrobes/closets, balconies, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 11 bars/lounges
  • 11 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • D Oriental
  • El Pescador
  • La Hacienda
  • Los Olivos
  • Steak House

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping mall
  • Snorkeling

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.87 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

Is Occidental at Xcaret Destination - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental at Xcaret Destination - All Inclusive?

Self parking is free at this property.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental at Xcaret Destination - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include mini golf, tennis, volleyball, and more.

Where is Occidental at Xcaret Destination - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

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Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 2093 out of 4177 reviews
Rating 8 - Good. 973 out of 4177 reviews
Rating 6 - Okay. 586 out of 4177 reviews
Rating 4 - Poor. 288 out of 4177 reviews
Rating 2 - Terrible. 237 out of 4177 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 7 nights in Apr 2025

10/10 Excellent

Briseida Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was beautiful, staff was extremely friendly and attentive.
Stayed 5 nights in Apr 2025

10/10 Excellent

Yevgeniya

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for families with children!
Stayed 6 nights in Apr 2025

10/10 Excellent

John Barry Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. We enjoyed our stay.
Stayed 9 nights in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property staff was so friendly
Stayed 4 nights in Apr 2025

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again!
Stayed 6 nights in Mar 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and excellent customer service
Stayed 4 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, friendly staff all around
Stayed 4 nights in Apr 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing very helpful and friendly
Stayed 5 nights in Apr 2025

10/10 Excellent

Carlos Hector

Liked: Cleanliness
Place is amazing!
Stayed 4 nights in Mar 2025

10/10 Excellent

Maritere

Liked: Cleanliness, staff & service
Excellent Place
Stayed 6 nights in Apr 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing Xcaret part 10 minutes walk Food 💯 Little taxi 💯
Stayed 5 nights in Apr 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property ..excellent service and amenities. Perfect for family trips

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, excellent staff, food is mediocre.
Stayed 7 nights in Apr 2025

10/10 Excellent

JISEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing beautiful, clean to much to see. Views are breath taking
Stayed 7 nights in Apr 2025

10/10 Excellent

Jefffey Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatify property, good food, lovely setting, great options between pools, beach area and adult beach/ pool and friendly staff. Having Xcaret park right next-door is an awesome option if you buy into that package - well worth it!
Stayed 8 nights in Mar 2025

8/10 Good

jemal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pleased for first time in mexico
Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew

Wonderful time by every member of the family
Stayed 5 nights in Apr 2025

6/10 Okay

Jose

Liked: Staff & service
The location and the ease of entering Xcaret.
Stayed 7 nights in Apr 2025

8/10 Good

Elia Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet safe close to xcarret
Stayed 3 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful resorts, everyone super friendly and helpful, definitely will come back to this resort again.
Stayed 5 nights in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family oriented place
Stayed 7 nights in Mar 2025

8/10 Good

Christina Lo

Liked: Cleanliness, staff & service
Room was clean, staff was really nice. The smell of certain parts of the resort was horrible.
Stayed 4 nights in Apr 2025

6/10 Okay

Olivia

Closeby beach accessible Clean
Stayed 3 nights in Mar 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Staff was super helpful and friendly. We want to go back.
Stayed 4 nights in Apr 2025