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Occidental at Xcaret Destination - All Inclusive

4.0 star property
All-inclusive getaway balances poolside relaxation with ocean adventures, offering families a perfect blend of tranquility and excitement by the water

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Exterior - Occidental at Xcaret Destination - All Inclusive (Playa del Carmen)
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Body treatments, aromatherapy, hot stone massages, deep-tissue massages - Occidental at Xcaret Destination - All Inclusive (Playa del Carmen)
7 outdoor pools, sun loungers, lifeguards on site - Occidental at Xcaret Destination - All Inclusive (Playa del Carmen)
Private beach, white sand, beach towels, beach massages - Occidental at Xcaret Destination - All Inclusive (Playa del Carmen)
Located near Xcaret Eco Theme Park and Playacar Golf Club, Occidental at Xcaret Destination offers a private beach, snorkeling, and body treatments. Guests choose between breakfast buffets and Italian cuisine at 10 restaurants. Families enjoy pools, mini golf, and volleyball.

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
  • Parking included

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Royal Suite (Level)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level)

8.6 out of 10
Excellent
(19 reviews)
  • Garden view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, premium bedding, down comforters, free minibar

Junior Studio Suite

7.6 out of 10
Good
(48 reviews)
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Luxury Room (Royal Level)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Royal Level)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge)

7.6 out of 10
Good
(64 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room

8.0 out of 10
Very good
(421 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

7.2 out of 10
Good
(43 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

8.2 out of 10
Very good
(30 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

View from room

Deluxe Unlimited Xplor Xperience - Basic Entrance

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Located in Playa del Carmen, Occidental at Xcaret Destination - All Inclusive is near theme parks and on a private beach. Xplor Theme Park and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Take an opportunity to explore the area for water adventures such as swimming and other activities like golfing. Visit our Playa del Carmen travel guide
Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park featuring general coastal views, a luxury hotel or resort and a coastal town
    Xcaret Eco Theme Park
    16 min walk - 0.9 miles
  • Aerial View of Playa del Carmen Ferry Dock
    Ferry to Cozumel
    5 min drive - 1.4 miles
  • Cenote Santa Cruz
    3 min walk - 0.2 miles
  • Xenses Park
    17 min walk - 1.0 mile
  • Xplor Theme Park
    3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    54 min drive

Restaurants

  • Occidental Vacation Club First Club Lounge at Grand Xcaret
    10 min walk
  • The Buffete
    3 min walk
  • Arriba Baja
    17 min walk
  • El Xentral
    10 min walk
  • El Mercado De San Juan
    7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Upscale all-inclusive property near Xcaret Eco Theme Park
Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, free water park access, and a nightclub. With a private beach, beach massages, and snorkeling, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a massage, aromatherapy, or a body treatment. Be sure to enjoy seafood at one of the 11 on-site restaurants. Enjoy the gym, as well as activities like volleyball, hiking/biking, and archery. Stay connected with free WiFi in public areas, and guests can find other amenities such as 2 poolside bars and a grocery/convenience store.
Other perks at this property include:
  • 7 outdoor pools along with sun loungers and a lifeguard on site
  • Free self parking
  • 2 outdoor tennis courts, babysitting (surcharge), and a gift shop
  • A reception hall, a 24-hour front desk, and luggage storage
  • Guest reviews say great things about the family-friendly amenities, beach locale, and pool
Room features
All 765 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 37-inch LED TVs with cable channels
  • Wardrobes/closets, balconies, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 11 bars/lounges
  • 11 restaurants
  • 2 poolside bars
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • D' Oriental
  • El Pescador
  • La Hacienda
  • Los Olivos
  • Steak House

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Free water park
  • Gym
  • Hiking/biking trails
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Shopping mall
  • Snorkeling

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The All-Inclusive rate plan does not include room service. Fees apply for this service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.30 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

Is Occidental at Xcaret Destination - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental at Xcaret Destination - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include mini golf, tennis, volleyball, and more.

Where is Occidental at Xcaret Destination - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

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Reviews

Occidental at Xcaret Destination - All Inclusive Reviews

8.4

Very Good

8.8

Cleanliness

6.6

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 2740 out of 5233 reviews
Rating 8 - Good. 1192 out of 5233 reviews
Rating 6 - Okay. 704 out of 5233 reviews
Rating 4 - Poor. 333 out of 5233 reviews
Rating 2 - Terrible. 264 out of 5233 reviews

Reviews

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, food was great, property is absolutely gorgeous.
Stayed 7 nights in Jan 2026

10/10 Excellent

Brandi

Liked: Cleanliness, amenities, property conditions & facilities
The staff and rooms in the royal area were amazing
Stayed 6 nights in Feb 2026

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super great. The resort itself was absolutely beautiful and the wildlife at the resort was just amazing.
Stayed 8 nights in Feb 2026

10/10 Excellent

Rheanna Van

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very friendly and accommodating staff. Beautiful resort, wildlife was so fun to see/watch.
Stayed 5 nights in Jan 2026

10/10 Excellent

Tyra

Liked: Cleanliness, amenities, property conditions & facilities
The grounds are absolutely amazing, stunning views, so many nice pools and the lagoon and beach is stunning.
Stayed 5 nights in Jan 2026

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I just got back from a 2 week stay, the hotel was spotless, staff were incredible and friendly. We had no complaints about the food and we are looking forward to be returning.
Stayed 14 nights in Jan 2026

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful resort with great staff who are very friendly and helpful.
Stayed 10 nights in Jan 2026

10/10 Excellent

christopher

Liked: Cleanliness, amenities, property conditions & facilities
The room was cleaned everyday, staff were great and the food was delicious
Stayed 7 nights in Jan 2026

10/10 Excellent

Riley

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort, amazing staff. Second time staying and will be coming back!
Stayed 9 nights in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful, great amenities and super friendly staff!
Our favorite waiter is Roman- he’s at the snack bar above the waterfall- he’ll take great care of you!
Love the endless pools!
Monkeys!
Above and beyond touches- it was one of our groups birthday and the staff brought this cake to our room.
Stayed 6 nights in Jan 2026

10/10 Excellent

Erick

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice very attentive my second time being there and I plan on coming back third fourth and fifth all around. Best resort I’ve been to.
Stayed 7 nights in Jan 2026

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, mini bar was replenished everyday, food was excellent!
Stayed 7 nights in Jan 2026

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
The staff are friendly, daily activities at the pool were fun. The grounds are beautiful with lots of wildlife wandering around. Beautiful place!
Stayed 4 nights in Jan 2026

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Nice staff friendly! Clean resort. Good food!
Stayed 14 nights in Jan 2026

10/10 Excellent

KARINA LEONOVNA

Liked: Cleanliness, amenities, property conditions & facilities
Really great stay, amazing room, gorgeous property, delicious food and lots of good choices, the Laguna beach was perfect, and I loved the access to the XCaret park. Staff was very friendly and helpful!
Stayed 14 nights in Oct 2025

10/10 Excellent

doloris

Liked: Cleanliness, amenities, property conditions & facilities
Property was amazing with all the wildlife. Staff were fantastic and very attentive, especially Ramon and Julio at the snack bar!!
Stayed 11 nights in Jan 2026

10/10 Excellent

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
Loved the variety. Great restaurants, pools, entertainment, nature, and animals,
Stayed 5 nights in Jan 2026

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, food and drinks were delicious. Great service everywhere
Stayed 3 nights in Jan 2026

10/10 Excellent

Sherrie Ann

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was great and very fun!
Stayed 5 nights in Feb 2026

8/10 Good

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place in the jungle. The beach was gorgeous and safe.
Stayed 7 nights in Jan 2026

10/10 Excellent

Steven Adam

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, everyone very helpful. Room kept very clean, grounds well kept. Enjoyed the surrounding nature.
Stayed 7 nights in Jan 2026

10/10 Excellent

Dorota

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful. Staff very friendly, clean rooms. Good shows each night. Recommend staying at this resort.
Stayed 7 nights in Jan 2026

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Bed was comfy, pools were clean
Stayed 11 nights in Jan 2026

10/10 Excellent

Tenneil

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff. Very clean rooms.
Stayed 8 nights in Jan 2026

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Awesome resort with great staff and abundance of wildlife. Food and drinks were on point compared to other resorts that I have visited in the area. Beach area is a safe place for swimming with no waves and lots of shallow water for kids.
Stayed 10 nights in Jan 2026