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Hotel Riu Palace Riviera Maya - All Inclusive

4.0 star property
Relax on a private beach, unwind with poolside cocktails, or explore nearby Playacar Beach for sun-soaked adventures.

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Photo gallery for Hotel Riu Palace Riviera Maya - All Inclusive

Outdoor pool, pool umbrellas, sun loungers - Hotel Riu Palace Riviera Maya - All Inclusive (Playa del Carmen)
5 bars/lounges, swim-up bar, poolside bar - Hotel Riu Palace Riviera Maya - All Inclusive (Playa del Carmen)
Aerial view - Hotel Riu Palace Riviera Maya - All Inclusive (Playa del Carmen)
5 bars/lounges, swim-up bar, poolside bar - Hotel Riu Palace Riviera Maya - All Inclusive (Playa del Carmen)
Outdoor pool, pool umbrellas, sun loungers - Hotel Riu Palace Riviera Maya - All Inclusive (Playa del Carmen)
Hotel Riu Palace Riviera Maya - All Inclusive offers an upscale retreat near Quinta Avenida. Guests enjoy white sand beaches, rejuvenating body scrubs at Renova Spa, and Italian cuisine among six restaurant options.

Reviews

9.2 out of 10
Wonderful

Popular amenities

Room options

Available filters for rooms
Showing 61 of 61 rooms

View all photos for Suite

Minibar, in-room safe, laptop workspace, blackout drapes

Suite

  • 66 sq m
  • Sleeps 3

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • 35 sq m
  • Sleeps 4

View all photos for Suite

Minibar, in-room safe, laptop workspace, blackout drapes

Suite

  • 66 sq m
  • Sleeps 3

View all photos for Suite Junior with internal view

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with internal view

  • 35 sq m
  • Sleeps 4

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (M)

9.4 out of 10
Exceptional
(16 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior, L)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (E)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Courtyard View (E)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (M)

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-US)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior B2C-US)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (B2C-US)

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (B2C-CA)

  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CA)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior | B2C-CA)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (C)

  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Superior | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior | C)

9.6 out of 10
Exceptional
(14 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

9.0 out of 10
Wonderful
(39 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (Superior | U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (Superior | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (C)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (Superior | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (Superior | C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (Superior | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms (Superior | B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (Superior | B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (L)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite (Superior - Elite Club,+18yrs, C)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, +18yrs, C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (Elite Club, +18yrs, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior - Elite Club, +18yrs, U)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, +18yrs, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club, +18yrs, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club, B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior - Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior - Elite Club, B2C-CA)

  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (Superior | M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Superior | E)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (E)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite (Superior - Elite Club, +18yrs, E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, +18yrs, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club, +18yrs, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior, Elite Club, +18yrs | L)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Elite Clubm, +18 yrs | L)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (Elite Club, +18yrs | L)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior | L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (Elite Club,+18yrs |M)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Elite Club,+18yrs |M)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Elite Club,+18yrs |M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Garden View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Garden View

  • 35 sq m
  • Sleeps 4

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

9.2 out of 10
Wonderful
(292 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior, U)

8.8 out of 10
Excellent
(60 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Located in Playacar, a neighborhood in Playa del Carmen, Hotel Riu Palace Riviera Maya - All Inclusive is next to a golf course and on the beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Traveling with kids? Consider Xcaret Eco Theme Park and Xaman Ha Aviary. Spend some time exploring the area's activities, including golfing. Visit our Playa del Carmen travel guide
Map
Avenida Xaman-ha, Mza 9 and 10, L1, Playacar Riu Resort Complex, Playa del Carmen, QROO, 77710

What's nearby

  • One of the must beautiful beaches in the world!!! Stunning! #mexico #caribe #beach #sun #palms #waterlust
    Playacar Beach
    5 min walk - 0.3 miles
  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    2 min drive - 1.1 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    4 min drive - 1.6 miles
  • Playacar Golf Club
    2 min walk - 0.1 miles
  • Mayan Ruins of Playacar
    5 min walk - 0.3 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • Viva Wyndham Maya
    11 min walk
  • Turquesa
    7 min walk
  • Bar Arrecife
    15 min walk
  • Don Rafael
    2 min walk
  • Restaurante Miramare
    15 min walk

About this property

Hotel Riu Palace Riviera Maya - All Inclusive

Upscale all-inclusive property remodeled in 2019 and located near Playacar Beach
Near Playa del Carmen Maritime Terminal, Hotel Riu Palace Riviera Maya - All Inclusive provides a free breakfast buffet, an adjacent golf course, and a nightclub. With a beachfront location, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a body scrub, a massage, and a body treatment at Renova Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Enjoy the health club, as well as activities like beach volleyball, kayaking, and sailing. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a poolside bar.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, concierge services, and massage treatment rooms
  • Tour/ticket assistance, a vegetable garden, and ATM/banking services
  • Guest reviews say great things about the beach locale, pool, and helpful staff
Room features
All 460 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Heating and ceiling fans
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Don Rafael
  • Il Portico
  • Krystal
  • Yashima

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Art Deco architecture
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Renovated entire property - December 2019
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu Palace Riviera Maya
Maya Riviera All Inclusive
Riu Palace Maya
Riu Palace Riviera
Riu Palace Riviera Maya
Riu Palace Riviera Maya All Inclusive
Riu Palace Riviera Maya All Inclusive Playa del Carmen
Riu Palace Riviera Maya Playa del Carmen
Riu Riviera
Riu Riviera Maya Palace
Riu Palace Riviera Maya All Inclusive All-inclusive property
Riu Riviera Maya Inclusive in

Frequently asked questions

Does Hotel Riu Palace Riviera Maya - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Riu Palace Riviera Maya - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Palace Riviera Maya - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Riviera Maya - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Palace Riviera Maya - All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within a 10-minute walk of Mayan Ruins of Playacar and Playacar Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

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Reviews

Hotel Riu Palace Riviera Maya - All Inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1926 out of 2575 reviews
Rating 8 - Good. 392 out of 2575 reviews
Rating 6 - Okay. 144 out of 2575 reviews
Rating 4 - Poor. 54 out of 2575 reviews
Rating 2 - Terrible. 59 out of 2575 reviews

Reviews

Verified

8/10 Good

Swati

Liked: Cleanliness, amenities, property conditions & facilities
Room, and amenities were amazing! Food was decent.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great place and super friendly staff
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Rosina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and immaculate surroundings. The beach is absolutely breathtaking! Friendly staff and the food was always fresh and well prepared
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The staff is phenomenal, the rooms are kept so clean, the entire resort is kept so clean! Loved the options of restaurants for meals and other options for snacks and drinks. The entire property is amazingly beautiful.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

JAMES RANDELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very attentive and friendly staff helped to make our stay so enjoyable.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ally Akber

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and spacious hotel is spotless and very clean. They do there best to make your stay as comfortable as possible
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, food was great.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Rosa M Lara

Liked: Cleanliness, property conditions & facilities
Staff members were awesome, would definitely stay here again.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Tommie

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff members. Well maintained facilities.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Very clean facility, felt more grand and well kept than other area hotels. The food quality was higher than any other all-inclusive we have been to.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Friendly and helpful staff, spotless resort and very clean rooms. Food and amenities are excellent! Great variety of food! Offers many Fun Fit classes to stay active. Raul is an awesome instructor!
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Wonderful staff and clean rooms. Will stay again.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Excellent all inclusive. Great staff, location and food.
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service throughout: front door to the beach Room was always clean
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Missael

Liked: Cleanliness, amenities, property conditions & facilities
Room was always nice and clean
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Zachary T

Liked: Cleanliness, amenities, property conditions & facilities
The facility and staff were amazing the entire trip
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Great service from the staff, everyone was courteous with food was excellent quality
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jazmine

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Would absolutely stay again - Highly recommend.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! The staff were always quick efficient friendly and accommodating!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Rosita Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, super friendly staff and great food options 😀 will definitely return and recommend to family and friends
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Mohaned

Liked: Cleanliness, amenities, property conditions & facilities
What stood out is the cleanliness and abundance of staff at the resort. Public washrooms were immaculate and always clean. Restaurants were clean and the food was great. Riviera Maya is one of the best beaches in Mexico so that was awesome. Everything was fantastic. Very Kid friendly too.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Always had staff cleaning and available if we needed anything at all.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Patrice

Liked: Cleanliness, amenities, property conditions & facilities
One of the best vacations we have had. Staff is amazing. Facilities are spotless. Pools and beach are great. Food was really good and entertainment we enjoyed. There was something for everyone
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

LUDMILA

Clean room, excellent food, great customer service.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
Room and resort was one of the cleanest we have ever stayed at. Service was excellent
Stayed 9 nights in Dec 2025