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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Property amenity
Premium Suite, 1 Bedroom, Oceanfront (Master) | Living area | 55-inch LED TV with cable channels, TV
Minibar, in-room safe, desk, blackout drapes
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

Highlights

Patio
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Patio
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • Partial ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • Partial ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • Ocean view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Blackout drapes/curtains
Sofa bed - queen
Private bathroom
Eco-friendly toiletries
  • Ocean view
  • 95 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

Highlights

Patio
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • Ocean view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Blackout drapes/curtains
Sofa bed - queen
Private bathroom
Eco-friendly toiletries
  • Ocean view
  • 98 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Central Square - 9 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Upscale eco-certified hotel near Quinta Avenida
Playa del Carmen Main Beach and Mamitas Beach are located near Wyndham Alltra Playa del Carmen Adults Only All Inclusive, which provides 2 poolside bars, a swim-up bar, and a beach bar. This hotel is a great place to bask in the sun with a white sand beach and beach cabanas. Indulge in a body wrap, a body scrub, and a body treatment at the onsite spa. Be sure to enjoy international cuisine at one of the 6 on-site restaurants. Yoga classes are offered at the gym; the property also has a free daily manager's reception, a rooftop terrace, and shopping on site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • A rooftop pool, a banquet hall, and smoke-free premises
  • Luggage storage, ATM/banking services, and beach towels
  • A computer station, outdoor furniture, and a gift shop
  • Guest reviews say great things the dining options, breakfast, and pool
Room features
All 287 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like late night room service and free WiFi. Guest reviews highly rate the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LED TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Wyndham Alltra Playa del Carmen Adults Only All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool types include rooftop pools. Pool access is from 8:00 AM–8:00 PM.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't offer parking.

What time is check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Some rate plans available at this hotel are all-inclusive.

Where is Wyndham Alltra Playa del Carmen Adults Only All Inclusive located?

Located in Downtown Playa del Carmen, this beachfront hotel is in a shopping district, just steps from Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

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Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1523 out of 2659 reviews
Rating 8 - Good. 647 out of 2659 reviews
Rating 6 - Okay. 279 out of 2659 reviews
Rating 4 - Poor. 102 out of 2659 reviews
Rating 2 - Terrible. 108 out of 2659 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in May 2025

10/10 Excellent

Alie Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The activities at the hotel were fun!
Stayed 4 nights in Jun 2025

10/10 Excellent

Tuan Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with this resort. Staff was amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, great time
Stayed 7 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing staff, stellar food, fun nightly entertainment and conveniently close to great shopping and nightlife.
Stayed 5 nights in May 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, amenities, property conditions & facilities
Italian Restaurant was fantastic.
Stayed 8 nights in May 2025

10/10 Excellent

CRYSTAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, small, quiet resort. Great staff who are friendly and accommodating.
Stayed 6 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time
Stayed 7 nights in May 2025

8/10 Good

Jessica

The hotel loc
Stayed 5 nights in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was well kept, the staff was excellent, the location was convenient, this was my second time visiting this property..
Stayed 3 nights in May 2025

10/10 Excellent

meseret

Liked: Cleanliness
Friendly staff. Great food!
Stayed 4 nights in May 2025

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
One of the best experiences I’ve had, food was amazing, the atmosphere and the people here were so kind. Definitely recommend and would come back again!
Stayed 7 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, staff was amazing and the food was good. Drinks were everything! Highly recommend 👌
Stayed 5 nights in May 2025

10/10 Excellent

EDWARD Z

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive.
Stayed 2 nights in May 2025

10/10 Excellent

Sean M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little resort for the price point. Food was above average compared to a lot of resorts other resorts I’ve stayed at. They serve you premium alcohol too without having to spend extra. It was great trip and I’d would recommend the Wyndham alltra anytime.
Stayed 3 nights in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this hotel. The food was great and after visiting the restaurants a couple of times the staff greeted me by name as I walked through the door. It’s in a great location. The spa was great. I’m already planning my next trip back it was amazing.
Stayed 10 nights in May 2025

10/10 Excellent

Asuncion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our stay at this resort. The staff was excellent. Resort very clean. Great food variety.
Stayed 2 nights in May 2025

10/10 Excellent

Alonzo Jahil Dion

Liked: Cleanliness, amenities, property conditions & facilities
The beach was a bit eroded no fault of the hotel but for Playa Del Carmen it was probably the best choice. The beach walkout rooms are the best for sure.
Stayed 5 nights in May 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very beautiful and well maintained. The staff was awesome and the food was incredible.
Stayed 4 nights in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has a great location for seeing the 5th Avenue shopping area and restaurants. Great for singes, families, and couples.
Stayed 6 nights in Apr 2025

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to everything. Beach is small
Stayed 4 nights in May 2025

10/10 Excellent

Darin

Liked: Cleanliness, amenities
Nice place. Smelled like fish due to excessive seaweed.
Stayed 2 nights in May 2025

10/10 Excellent

Rosa

Love this resort only complain is they close the pool at 8:30 being an all adults it should be open way later then thst
Stayed 5 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing area very pleasant staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kelvin

Liked: Amenities
Great staff
Stayed 6 nights in May 2025