I love the beach and the overall facilities. The services at the beach ate great. 5 ⭐️ to Enrique.
Everything was amazing, The staff is amazing, the food was good. I will definitely go back.
The all-inclusive aspect doesn’t detract from the service at all. Outstanding service, friendly and attentive staff, fantastic food and drinks, and all paired with the best beach scenery Playa del Carmen has to offer, this is my go-to for resort stays in the Yucatán. I’ve been multiple times and ...
The hotel was clean, very accessible to shops and restaurants. It was a bit loud near my room but my parents room wasn't. The breakfast was excellent. It was a good stay for the price. Very pleased.
Service was excellent . Food was great, location was ideal for all the fun.
Completely clean, lovely friendly staff. Beautiful design inside hotel and fabulous hotel room! Very spacious and bright.
The staff was very pleasant and personable during our stay.
The hotels grounds are well kept, very clean, has pools all around the area and a beach area. Within walking distance to fifth avenue where you’ll find a variety of shops, restaurants, and an overall fun atmosphere
This was our second stay here. We were so impressed the first time that we knew we'd be back. We prefer the privilege lounge for food over the buffet. However, a few things are starting to downgrade. We were thoroughly looking forward to our lobster dinner as this was a huge highlight last time. ...
This was an INCREDIBLE HOTEL. Johanna at the rooftop bar/restaurant was AMAZING. She knew our drinks, and kept them coming. Strawberry margaritas with Tajin! YUM!!!!! Sarah during the day was also spectacular and very helpful! I've stayed at the big resorts and they are nowhere near as intimate as ...
This is by far one of the best resorts I've ever stayed in. All staff was friendly and helpful; the rooms were great; the food and drinks were delicious. I would absolutely return. P.S. - going labor day weekend is nice - there was almost no one else there!
The receptionist are so friendly, especially the last lady we met in the morning when checking out. I cant remember her name. Also the security was so helpful. My major concern was packing. There is no parkin
We stayed in their beautiful air condition wood cabin like bungalows. Beautiful. Liked the attached preserve with rescue birds and wild monkeys that the hotel helps support. Lovely, friendly staff.
all the restaurants an plenty of activities nice pools
This is the best resort I have ever stayed! Staff, pool, beach, food, room, all were very nice!
Property is extremely clean and the staff is very friendly and helpful. I believe this resort has thought of everything when designing this complex.
Vista espectacular , servicio ok, necesita mejor mantenimiento y mayor variedad de bebidas, Solo 2 tipos de cervezas. El mini bar del cuarto debiera ser mejor, solo 2 cervezas, 2 refrescos y 2 papas lays, tomando en cuenta q no hay donde comprar nada alrededor debería estar mejor surtido. Las almohadas ...
This was our second time here. The resort is beautiful. There is a lot of different entertainment for families too. The food at few of the restaurants is good. The buffets have a variety of food but could use some guidance from a corporate chef when it comes to flavor. The service from everyone is ...
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