This is the second time we have stayed at this hotel. My spouse and I both love it here. However this time we got a room where the entry into the room and the bathroom was a littl odd. There is a raised step to get into the room then when you get into the room you step down into the room. The bathroom ...
The staff was very pleasant and personable during our stay.
Great location as it’s so close to Cozumel pier yet quiet for a good night sleep.
This was our second stay here. We were so impressed the first time that we knew we'd be back. We prefer the privilege lounge for food over the buffet. However, a few things are starting to downgrade. We were thoroughly looking forward to our lobster dinner as this was a huge highlight last time. ...
Nice location, niche hotel with 2 pools and good air conditioning. Staff was extremely helpful and considerate.
Service was excellent . Food was great, location was ideal for all the fun.
Didn’t like that we had to talk to so many people the day we checked in. Just wanted to go to room and get into swim suit. Did like all the entertainment and different activities.
Very friendly stuff and very helpful. The cafe was very nice and the food was very good!
Overall, my stay was pleasant. The stuff is exceptionally friendly and helpful, happy to explain everything about the town and recommend activities. The location is central, just a few minutes by foot from the ADO station. My bed was very comfortable, and each room has a little balcony facing the ...
This hotel is absolutely stunning in every way. The architecture had a classic touch. The property was well kept and very neat. The pool was great and it also had an infinity pool on top. Even though it is currently undergoing construction I am sure it will be amazing. The people were always courteous, ...
Mica and Elizabeth took such great care of us at breakfast and at the pool, it makes all the difference. Great staff, very clean and modern rooms. Excellent complimentary breakfast, comparable with the best I’ve ever had in a resort hotel. Just go!
Excellent location great customer service . Rooms were very clean
The staff was the best part of the trip. The only thing that wasn't good was the AC didn't work one night
The workers is what is unique about the place. Everyone works like they want to be there. Everyone is very attentive to picking up plates and empty drinks.
Beautiful little hotel in the center of everything. Staff is crazy friendly. 24 hour reception. Not loud at night, which is great. The rooms are a bit outdated and could use a deep clean, to be honest. Other than that, this was our second time here and really enjoyed the stay. We stayed in room 8, ...
We stayed in their beautiful air condition wood cabin like bungalows. Beautiful. Liked the attached preserve with rescue birds and wild monkeys that the hotel helps support. Lovely, friendly staff.
The staff was awesome! Location was pretty good, 10 minute walk to Quinta Avenida. Room was very clean and comfortable (except for the mattress). Breakfast included!! Nice catch for the price!!
Great location, staff was very helpful and friendly
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