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Iberostar Waves Paraíso Beach - All Inclusive

4.5 star property
Luxury property on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Iberostar Waves Paraíso Beach - All Inclusive

Exterior
Free daily buffet breakfast
Garden
Garden view
On the beach, white sand, sun loungers, beach umbrellas
Iberostar Waves Paraíso Beach - All Inclusive, near Maroma Beach, offers 12 restaurants and a swim-up bar. Guests love the attentive staff, golf course, yoga, volleyball, and kayaking. Beach massages are perfect for relaxing after active days.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Premium Room

Flat-screen TV, video-game console, pay movies

Premium Room

8.4 out of 10
Very good
(67 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Poolside

1 bedroom, minibar, in-room safe, desk

Junior Suite, Poolside

7.6 out of 10
Good
(22 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

1 bedroom, minibar, in-room safe, desk

Premium Room, Poolside

8.2 out of 10
Very good
(48 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

7.2 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 36 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Flat-screen TV, video-game console, pay movies

Premium Room

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Poolside

1 bedroom, minibar, in-room safe, desk

Junior Suite, Poolside

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 36 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds

View all photos for Premium Room, Poolside

1 bedroom, minibar, in-room safe, desk

Premium Room, Poolside

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video-game console, pay movies

Premium Room (Promo)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video-game console, pay movies

Premium Room (Promo)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Flat-screen TV, video-game console, pay movies

Last room available

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 34 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Last room available

Flat-screen TV, video-game console, pay movies

Last room available

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 38 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

8.6 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

1 bedroom, minibar, in-room safe, desk

Premium Room, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

1 bedroom, minibar, in-room safe, desk

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

1 bedroom, minibar, in-room safe, desk

Premium Room (Pure Wellness)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

1 bedroom, minibar, in-room safe, desk

Premium Room (Pure Wellness)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Beachside

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Beachside

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • Sleeps 1
  • 2 Double Beds

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About the neighborhood

Located in Playa del Carmen, Iberostar Waves Paraíso Beach - All Inclusive is on the beach. While the natural beauty of Maroma Beach and Ojo de Agua Beach can be enjoyed by anyone, those looking for an activity can check out Playa Paraiso Golf Course. Puerto Morelos Beach and Punta Esmeralda Beach are two other places to visit that come recommended. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours.
Visit our Playa del Carmen travel guideOpens in a new window
Map
Carretera Chetumal, Puerto Juarez, Km.309, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Paraiso Golf Course - 5 min walk - 0.3 miles
  • Paradise Beach - 17 min walk - 0.9 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 0.5 miles
  • Maroma Beach - 8 min drive - 2.9 miles
  • Tres Rios Ecopark - 13 min drive - 7.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • ‪La Laguna - ‬3 min drive
  • ‪Restaurante La Plaza - ‬8 min walk
  • ‪Lobby Bar Acuarium - ‬8 min walk
  • ‪Snake Bar At Iberostar Maya - ‬10 min walk
  • ‪Star Café - ‬5 min walk

About this property

Iberostar Waves Paraíso Beach - All Inclusive

Luxury all-inclusive property near Playa Paraiso Golf Course
Located close to Maroma Beach, Iberostar Waves Paraíso Beach - All Inclusive provides a free breakfast buffet, a golf course, and a nightclub. This property is a great place to bask in the sun with a beachfront location, a beach bar, and beach massages. Treat yourself to hydrotherapy, a body wrap, or a massage at Spa Sensations, the onsite spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the health club; other things to do include basketball, volleyball, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a poolside bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Tennis courts, babysitting (surcharge), and luggage storage
  • Wedding services, a gift shop, and ATM/banking services
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 424 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Balconies, childcare services, and video-game consoles

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 4 coffee shops/cafes
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet La Plaza
  • El Puerto
  • Gourmet El Colonial
  • La Hacienda
  • Teppanyaki Hashiru

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Beach yoga
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Beach
Iberostar Beach Paraiso
Iberostar Paraiso Beach
Iberostar Paraiso Beach All Inclusive
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach Playa del Carmen
Paraiso Beach
Paraiso Beach Iberostar
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
Iberostar Paraiso Beach All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Beach All Inclusive
Iberostar Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach - All Inclusive Playa del Carmen

Frequently asked questions

Does Iberostar Waves Paraíso Beach - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Iberostar Waves Paraíso Beach - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Waves Paraíso Beach - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Iberostar Waves Paraíso Beach - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Iberostar Waves Paraíso Beach - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Waves Paraíso Beach - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Iberostar Waves Paraíso Beach - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 3 mi (5 km) of Playa Paraiso Golf Course and Maroma Beach. Ojo de Agua Beach and Puerto Morelos Beach are also within 12 mi (20 km).

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Iberostar Waves Paraíso Beach - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 495 out of 1020 reviews
Rating 8 - Good. 246 out of 1020 reviews
Rating 6 - Okay. 144 out of 1020 reviews
Rating 4 - Poor. 79 out of 1020 reviews
Rating 2 - Terrible. 56 out of 1020 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Aamir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and excellent staff
Stayed 4 nights in Sep 2025

6/10 Okay

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 5 nights in Oct 2025

10/10 Excellent

Izabela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite resort - beautifull property!
Stayed 10 nights in Sep 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super sweet and helpful, the property is beautiful, the pool is enormous and so much fun to swim. I highly recommend enjoying a drink at a swim up bar.
Stayed 4 nights in Oct 2025

8/10 Good

Mary Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaped property. Beach area kept clean. Wide, flat sandy beach. Staff friendly.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Good food. Friendly staff. Clean room.
Stayed 7 nights in Oct 2025

10/10 Excellent

Charles M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was clean. Hotel is too large . Spread out.
Stayed 7 nights in Oct 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Golf course was in excellent condition! All around the best place I have stayed when visiting!
Stayed 4 nights in Aug 2025

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. They should open access to bars across all resorts. Also they need to have a 24/7 bar and food service. Closing everything at 1am is diabolical. Besides everything closing at 1am my experience at this resort was exquisite.
Stayed 7 nights in Sep 2025

10/10 Excellent

Lorena Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025

10/10 Excellent

Jaslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all kind, respectful and very attentive to me and my family. I felt right at home and felt safe at this resort! Definitely will be returning with a larger group next time
Stayed 5 nights in Aug 2025

8/10 Good

Scott A

Liked: Cleanliness
The property has an issue with wild Coatis. They were horrible around the pool getting into bags while swimming.
Stayed 7 nights in Oct 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful place enchanting
Family enjoyed
Stayed 5 nights in Jul 2025

8/10 Good

Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities
All the nature and wildlife
Stayed 6 nights in Jul 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, a touch of authenticity with beautifully painted buildings. The room was very spacious and it had both AC and celeing fan, which were both so useful, but not aggressive. Walking through the jungle to get to the beach was our favourite part of the day. The food was great and the buffet was stunning, truly surprised with the quality and variety of food. There were also wild coatis and iguanas all around the property making it fun to try and spot them. Had a lovely time overall.
Stayed 5 nights in Sep 2025

8/10 Good

Israt Jahan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went here with my friendly, I absolutely loved how tropical it was. The atmosphere, dinning, activities and the food stood out the most for me. One thing I would say the nightly performance needed a little bit more variation but apart from that highly recommend
Stayed 6 nights in Aug 2025

10/10 Excellent

Marlo Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's always something to do. Different varieties of food.
Stayed 6 nights in Jul 2025

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Aug 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, facilities and food.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super happy and helpful staff- only true issue is the “i need to get you into a presentation” hassle. But they’re fully aware it’s an annoyance and if you give slight pushback, they’re more than willing to offer ibeurostar cash you can then use towards amenities and off site activities. other than that- everything and everyone was truly amazing. every day they’re doing something to upkeep the property. adorable animals all over. . !! helpful tip !! we found out too late lol-GOOGLE maps has the resort and can make it easier to find restaurants or areas of the place before you get the lay of the land. Enjoy vacation :)
Stayed 7 nights in Oct 2025

6/10 Okay

Annie T

Liked: Amenities
I would like to see all staffs to be more friendly and greet everyone. Food is ok, would love to see more options.
Stayed 5 nights in Aug 2025

8/10 Good

Dennis Lee

Liked: Staff & service
Pool was great, too many coati animals all over our stuff stealing clothes and fodd and drinks...seemed to be all over the restaurants also...on our last night 10/10/25 one of them dug througj the roof of the Italian restaurant we were eating at and pissed all over 4 of our 10 guests...staff had no idea what to do...we got no apologies from management, only the waiter had the guts and decency to talk and apologize..2 of guests were disgusted and didnt finish dinner...they had to shower and scrub their pissed soaked clothes...
Stayed 7 nights in Oct 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities
The service was awesome, the staff was so friendly and helpful. The room we stayed in had issues with the power and toilet which was frustrating. The food was good, not great but there were a ton of options. Wildlife everywhere which was cool. So many tours could pick us up through the resort which was nice. A lot of walking, I wish that there could’ve been more carts that drove through more often. Overall a great stay!
Stayed 3 nights in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The property is huge with a lot of walking around to do, and a lot of activities to choose from. However when the temperatures are high in Cancun the pool water becomes very hot, and it’s not enjoyable to swim in at all. Also you cannot swim in the beach due to the seaweed
Stayed 4 nights in Aug 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities
Good
Stayed 7 nights in Aug 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

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