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The Reef Coco Beach Resort & Spa- Optional All Inclusive

Property class: 3.5

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A resort with a central pool, thatched-roof buildings, and a view of the ocean. - The Reef Coco Beach Resort & Spa- Optional All Inclusive (Playa del Carmen)
Property video
A wooden deck with two beds, a thatched roof, and a view of the ocean and boats. - The Reef Coco Beach Resort & Spa- Optional All Inclusive (Playa del Carmen)
A beachside hotel with rows of sun loungers and umbrellas, palm trees, and a clear sky. - The Reef Coco Beach Resort & Spa- Optional All Inclusive (Playa del Carmen)
A beach with palm trees, umbrellas, and lounge chairs. - The Reef Coco Beach Resort & Spa- Optional All Inclusive (Playa del Carmen)
Located close to Mamitas Beach and Playa del Carmen Main Beach, The Reef Coco Beach Resort & Spa- Optional All Inclusive provides a marina, a swim-up bar, and a beach bar. This resort is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Treat yourself to a massage, a body wrap, or a manicure/pedicure at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Enjoy the gym, as well as activities like kayaking, beach volleyball, and fishing. Free WiFi in public areas is available to all guests, along with a poolside bar and a terrace.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Room, Garden View

A modern restaurant with a view of the ocean, featuring a mix of seating areas and a bar.

Premium Room, Garden View

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

A hotel room with a large bed, a desk with a chair, a television, and a balcony with a view of a pool and buildings.

Superior Room, Garden View

8.2 out of 10
Very good
(157 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

A hotel room with two beds, a TV, a desk, and a view of a garden with a hammock.

Superior Room, Pool View

8.4 out of 10
Very good
(15 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

A modern restaurant with a view of the ocean, featuring a mix of seating areas and a bar.

Premium Room, Partial Ocean View

8.0 out of 10
Very good
(16 reviews)
  • Partial ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Located on the beach, The Reef Coco Beach Resort & Spa- Optional All Inclusive is in Luis Donaldo Colosio, a neighborhood in Playa del Carmen with good shopping. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Mamitas Beach and Playa del Carmen Main Beach are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710

What's nearby

  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    2 min walk - 0.1 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    6 min walk - 0.4 miles
  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    11 min walk - 0.6 miles
  • Coco Beach
    3 min walk - 0.2 miles
  • Punta Esmeralda Beach
    8 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • San Lucho Mezcaleria
    7 min walk
  • La Vagabunda
    5 min walk
  • Ceviche Corazon
    6 min walk
  • Colectivo Mexicano Cervecero
    7 min walk
  • Que Huevos
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Null
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.13 per accommodation, per night
  • Destination fee: USD 0.59 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 008-007-004406/2025

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Reef Coco Beach Resort & Spa- Optional All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Some rate plans available at this resort are all-inclusive.

Where is The Reef Coco Beach Resort & Spa- Optional All Inclusive located?

Nestled on the beach, this Luis Donaldo Colosio resort is within a 10-minute walk of Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

8.0

Very Good

8.6

Cleanliness

8.0

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 454 out of 1020 reviews
Rating 8 - Good. 253 out of 1020 reviews
Rating 6 - Okay. 163 out of 1020 reviews
Rating 4 - Poor. 78 out of 1020 reviews
Rating 2 - Terrible. 72 out of 1020 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a wonderful stay in this resort. Amazing staff, great food and amenities.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and easy to navigate. The beach was great!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was such a great stay! We enjoyed the food, the helpful staff, the spa, the pool, and the view from the beach. The travel staff was helpful in booking an excursion that would be fun with the weather (intermittent rain) and it was easy to make dinner reservations each night.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The resort was awesome! It’s simple to find your way around, the staff were great and the food was exceptionally good! A lot of all inclusive are so so on food so mad props for that. I’ll be back here again next time
Stayed 5 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable with good location.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and welcoming. Event schedule posted daily for fun activity options. Beach was kept clean daily.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and very kid-friendly! We enjoyed the room, pool, and food. The buffet food was a bit repetitive, but they also have two à la carte restaurants, Mexican and Italian, that you can dine at for free. The food at both restaurants was good! Unfortunately, it was seaweed season, so we didn’t get to enjoy the beach as much as we wanted. There were bench chairs where you could sit, relax, and enjoy the view, though. Overall, we had a nice stay, and I would recommend this place for families with kids!
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super nice, the rooms were clean the food was good and it’s a good location. My kids and I had a great time.
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
The resort was in a good location easily accessible to downtown playa del Carmen. However the staff were not very helpful and slow with service. Only two sit down restaurants, Mexican one was good but Italian was not good. The buffet didn’t have a ton of options, omelets were good in the morning but that was it. The room was clean and good. If you want to have drinks beside the pool or beach and don’t care about the food, and want to spend time outside the resort it is good otherwise would not recommend.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are so nice and friendly. The in resort excursions are fun and reasonable price. Over all experience were great, it feels like home to me, and will come back again. Beautiful country❤️
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, pool was amazing. Easy access to beach and all amenities. Food was terrible but that was the only negative.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Lots of construction on the property plus everything is an extra charge. Very quiet resort not much for night life really. Pool bar closes at 7-7:30. Would be a great resort for families not a party place that’s for sure. But super close to 5th ave where there is action and a 7/11 for cheap drinks and snacks
Stayed 7 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, property well maintained, staff friendly and helpful. Buffet was ok. The staff worked hard to keep the beach clean of seaweed, and to ensure guests were taken care of. The only downfall for us was the gym was only opened certain hours. We loved that they offered yoga on the beach!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome! Loads to do! I would definitely recommend this hotel… Also, it was located in the best part of fifth Street! The drinks were great, the food was great, and the location couldn’t be better!
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
This was our second time at Coco Reef, and I have to say this go around was somewhat disappointing and we will likely not return. The rooms smelled like mildew and in one area almost looked as if mold was painted over. The food was very disappointing, not much variety and a lot of recycling, which is fine because I hate waste but the quality of the food was poor so reheating made items dried out and even sometimes stale tasting. Alcohol is heavily watered down, even at the VIP bar. Staff was very pleasant and willing to help and accommodate. Overall, we just felt for the price, we could have experienced a better location.
Stayed 5 nights in Oct 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Let's start with the good, the staff are great, super friendly. Now the the bad, rooms smell, zero soundproof. We can hear every conversation from the rooms next to us and people walking by the door. On top of that, the resort had people awake with screaming kids running around till midnight. Made it impossible to fall asleep. The food was okay, limited options. As a couple that does not eat pork almost 80% of meat was pork at this resort. And at least 1/4 of the items at the buffets were never labeled so we didn't know what it was. They also call your room to say u have a gift at the front desk but it's just them trying to get you to go to a timeshare presentation. Resort itself is very small. Smaller than the pictures show.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a good time on my stay, the staff was super great and helpful, we had a waiter name Luis who made sure we had a good time and suggested all the good stuff around the resort and foods to try! Thank you all, I’ll be back one day!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is just the right size. It’s super clean and quiet. The staff was very attention to our needs. This includes front desk, waiters and waitresses, plus the room cleaning crews.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a smaller resort but nice for a short trip. The room was on the smaller side, but had everything needed. The food was mostly good with a variety of options at the buffet. However, the Latin restaurant lacked good service, welcoming atmosphere and food options. The Italian restaurant was better but portions were small. I would suggest having the snack bar waiters come to guests at the pool to take orders instead of requiring guests to sit at the tables. It would also be great to have waiters come take drink orders by the pool rather than using the bar or swim up bar as the only option. Also, in room dining service or delivery would be a welcomed addition. Overall, for a short trip, this resort is sufficient. Nightly entertainment was fun but could be better. The massage at the beach was wonderful. Timeshare staff are a little pushy.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, hard working and courteous! Cheers to the staff and the people.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, pool was clean and staff was extremely helpful and friendly. Very family friendly.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like almost everything about this place, the staff were unbelievable, friendly and helpful. The rooms were very clean, and A/C was working perfectly. The beach and the pool was clean, the service by the beach and pool was excellent and the food and drinks were great. I would recommend to have a lounge bar and music at least Friday and Saturday night. I really enjoyed my time there 🙏❤️
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Amenities
The staff was mostly friendly and helpful. Fairly clean…some mold inside open restaurant was awful. Sadly, Beach was loaded with seaweed and trackers trying to clear it. Overall a decent place for the price, best for young families, shallow splash pools etc.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time at Reef Coco Beach! Our room was very clean and the air-conditioning was incredible!! The staff was incredibly helpful and courteous. There wasn’t one person we passed that didn’t have a smile in their face! Guillermo at the lobby bar was fantastic! That young man deserves a raise!! Marco at the sports bar was VERY accommodating and an excellent bartender! Boris was so fun and made every day exciting! Alan was a wonderful server and had an excellent personality. They all had a huge part in making our trip so good, they made us feel like family. The beach was beautiful and clean. The food was good. Overall, we had a fantastic time and would highly recommend this resort. We will be back!
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic! Room was great! Large variety of food choices at the buffets and the a la cartes were excellent (we did Japanese and Italian), definitely will return!
Stayed 8 nights in May 2026