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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property
Travelers can unwind on powdery sand beaches with gentle waves or try surfing and body boarding nearby, then relax at one of the many bars afterward.

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

A resort with a central pool, thatched-roof buildings, and a view of the ocean. - The Reef Coco Beach Resort & Spa- Optional All Inclusive (Playa del Carmen)
Property video
A restaurant with a wooden bar, tables with chairs, and a view of the ocean. - The Reef Coco Beach Resort & Spa- Optional All Inclusive (Playa del Carmen)
A beachside hotel with rows of sun loungers and umbrellas, palm trees, and a clear sky. - The Reef Coco Beach Resort & Spa- Optional All Inclusive (Playa del Carmen)
A wooden deck with two beds, a thatched roof, and a view of the ocean and boats. - The Reef Coco Beach Resort & Spa- Optional All Inclusive (Playa del Carmen)
The Reef Coco Beach Resort & Spa near Playa del Carmen Main Beach welcomes families with its marina and swim-up bar. Enjoy beach massages, Japanese cuisine, sun loungers, and pool umbrellas. Free WiFi in public areas and helpful staff ensure a perfect getaway.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room Premium with Partial Sea View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Premium with Partial Sea View

  • Partial sea view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, Garden View

A modern restaurant with a view of the ocean, featuring wooden tables, cushioned seating, and pendant lighting.

Premium Room, Garden View

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

A hotel room with two beds, a wooden headboard, a bedside telephone, and a view of the outdoors.

Superior Room, Garden View

8.2 out of 10
Very good
(149 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

A hotel room with a bed, desk, chair, TV, and a view of a pool and building.

Superior Room, Pool View

8.2 out of 10
Very good
(14 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

An aerial view of a beach resort with clear turquoise waters, palm trees, and a swimming pool area.

Premium Room, Partial Ocean View

8.0 out of 10
Very good
(14 reviews)
  • Partial ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior with Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior with Garden View

  • Garden view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room Superior with Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior with Pool View

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located on the beach, The Reef Coco Beach Resort & Spa- Optional All Inclusive is in Luis Donaldo Colosio, a neighborhood in Playa del Carmen with good shopping. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Mamitas Beach and Playa del Carmen Main Beach are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710

What's nearby

  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    2 min walk - 0.1 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    6 min walk - 0.4 miles
  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    11 min walk - 0.6 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    16 min walk - 0.9 miles
  • Punta Esmeralda Beach
    8 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • San Lucho Mezcaleria
    7 min walk
  • Crisol
    9 min walk
  • La Vagabunda
    5 min walk
  • Ceviche Corazon
    6 min walk
  • Pizza Italia
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.35 per accommodation, per night
  • Destination fee: USD 0.59 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Reef Coco Beach Resort & Spa- Optional All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Some rate plans available at this resort are all-inclusive.

Where is The Reef Coco Beach Resort & Spa- Optional All Inclusive located?

Nestled on the beach, this Luis Donaldo Colosio resort is within a 10-minute walk of Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

8.0

Very Good

8.6

Cleanliness

8.0

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 457 out of 1024 reviews
Rating 8 - Good. 260 out of 1024 reviews
Rating 6 - Okay. 160 out of 1024 reviews
Rating 4 - Poor. 74 out of 1024 reviews
Rating 2 - Terrible. 73 out of 1024 reviews

Reviews

Verified

10/10 Excellent

Joselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a good time on my stay, the staff was super great and helpful, we had a waiter name Luis who made sure we had a good time and suggested all the good stuff around the resort and foods to try! Thank you all, I’ll be back one day!
Stayed 3 nights in Jul 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, hard working and courteous! Cheers to the staff and the people.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, pool was clean and staff was extremely helpful and friendly. Very family friendly.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic! Room was great! Large variety of food choices at the buffets and the a la cartes were excellent (we did Japanese and Italian), definitely will return!
Stayed 8 nights in May 2026
Verified

4/10 Poor

Elier

Disliked: Amenities, property conditions & facilities
Cleaned room everyday . Beds too small for an average size couple,.good beach view other than seaweed . Nice lobby there was always someone that could help, seaweed smelled terrible everyday. Need to maintain toiletries in room ran out of them as our 1 wk stay family of 4
Stayed 5 nights in Jun 2026
Verified

2/10 Terrible

Susana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They need to work hard on improving customer service. The service was terrible. You go on vacation to relax and get away from daily life, and when you arrive at a hotel, you expect to be treated with at least a basic level of decency—which was the only thing I was looking for. What do I mean? The hotel itself was lovely—the facilities, the pools, everything was clean—but the customer service was terrible.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff really friendly nice pool nice beach view. I really recommend this place.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been visiting the Reef many many years. The staff, especially Victor, Milton, Wilbert, Marco and Wilbert are fantastic
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Isabel

Liked: Cleanliness, staff & service, amenities
It’s a family-friendly place, which is great. The buffet food is decent. The facilities are okay, but that’s not a major issue. The location is convenient, as it’s near 5th Avenue. We visited during the Sargasso season, and all the hotels had a fishy smell, which I didn’t like. However, the staff, especially Jesus, were very friendly and kind. I’ll give it another chance in the future.
Stayed 4 nights in May 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a language barrier but staff was friendly, polite, and helpful. The pool temperature was perfect with enough seating areas in the pool.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is beautiful, beach is lovely and the staff is wonderful. Only criticism would be that after requesting one king sized bed, in one of our 2 booked rooms, multiple times, we were placed in a room with 2 double beds.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was excellent; the Italian and Mexican restaurants were lacking. Fitness room well equipped, great staff. Beach was great.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

MELVIN

Liked: Cleanliness, property conditions & facilities
Clean room, staff are very nice.
Stayed 15 nights in Dec 2025
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff experience, food was good, beautiful views.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice. Pool very clean. Hotel very clean. We would stay there again and 5th ave for shopping close to Hotel. Food was great....
Stayed 21 nights in Feb 2026
Verified

10/10 Excellent

Creag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location. If you are looking for a decent resort that has all the basics and then some, with an easy walk to the beach and nightlife/town, this is the place to go. Decent food options each day, (with themes at times) attentive, polite and respectful staff, clean rooms, and a fantastic location, this is our 2nd time visiting and shall be coming back for a third time next year.
Stayed 11 nights in Feb 2026
Verified

8/10 Good

Keyla

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing; great food, great activities, nearby restaurants and bars, shopping stores.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort with very courteous staff. Clean premises and good food. Could use better beds, linens and pillows and hot drinks included with lobby bar.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

rickey

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the staff was awesome it’s a great place to go to relax
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Shakiru

Liked: Cleanliness, amenities, property conditions & facilities
Great location with an amazing, friendly staff looking to make your stay worthwhile. The daily activities were fun and interactive, great food service, and overall a 10/10 stay.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Aude

Liked: Cleanliness, amenities, property conditions & facilities
Great small resort, everything was perfect, from good staff, nice beach, clean rooms, perfect pool and weather.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The room was spacious, The food was delicious, and the staff was amazing.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great, hot tub not so warm, but was thinking it might have been all that rain!
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a lovely stay at the Reef Coco Beach. I definately recommend their shuttle service. We took the snorkel tour from the beach. The vis was not as good as I hoped that day, but it was well worth it to get to the reef. The people, servers, hotel, food, rooms, pools, private beach ! .. , shopping within walking distance, all fantastic. The only thing I did not like: people reserving their lounges at the pool when they were not there ! I feel that if you leave the pool, take your towel with you, and let someone else use the pool lounge. The early birds, can put their towels down in the morning when they go back to the pool. Some hotels will pick up all the towels at the end of the day, but this one does not. We were close to the septic air vent so it was a bit smelly walking from the elvator to our room, but otherwise everything was fantastic ! We will be back at the Coco Beach Reef very soon !
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff. Great location!
Stayed 6 nights in Jan 2026