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Ocean Maya Royale - Adults Only - All Inclusive

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Sundeck - Ocean Maya Royale - Adults Only - All Inclusive (Playa del Carmen)
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Poolside bar - Ocean Maya Royale - Adults Only - All Inclusive (Playa del Carmen)
Lobby sitting area - Ocean Maya Royale - Adults Only - All Inclusive (Playa del Carmen)
Luxury
5.0 star property
8.8

Excellent

Caribbean escape with white sands

Lush tropical gardens invite wildlife like coatis and iguanas throughout this adults-only resort. Guests can unwind in two distinct pools—one vibrant with entertainment, the other serene. The beachfront Italian restaurant pairs ocean views with delicious cuisine as waves lap the shore.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Privilege Junior Suite Nature View

Privilege Junior Suite Nature View | Garden view

Privilege Junior Suite Nature View

8.8 out of 10
Excellent
(11 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Privilege Romance Suite with Jacuzzi

Privilege Romance Suite with Jacuzzi | Minibar, in-room safe, desk, blackout drapes

Privilege Romance Suite with Jacuzzi

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege Junior Suite with Jacuzzi

Privilege Junior Suite with Jacuzzi | Minibar, in-room safe, desk, blackout drapes

Privilege Junior Suite with Jacuzzi

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Nature View

Minibar, in-room safe, desk, blackout drapes

Junior Suite Nature View

9.2 out of 10
Wonderful
(136 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Free WiFi

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View | Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe Sea View

8.4 out of 10
Very good
(7 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Free WiFi

View all photos for Privilege Junior Suite Ocean View

Privilege Junior Suite Ocean View | Terrace/patio

Privilege Junior Suite Ocean View

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

About the neighborhood

Located in Riviera Maya, a neighborhood in Playa del Carmen, Ocean Maya Royale - Adults Only - All Inclusive is in the entertainment district and on the beach. El Camaleón Mayakoba Golf Course and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Playa del Carmen travel guide
Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course
    5 min drive - 2.2 miles
  • Tres Rios Ecopark
    7 min drive - 2.2 miles
  • Gran Coyote Golf
    7 min drive - 4.0 miles
  • Playa Paraiso Golf Course
    10 min drive - 7.7 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    10 min drive - 7.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    43 min drive

Restaurants

  • Black & White
    7 min drive
  • Seafood
    8 min drive
  • Beach Bar
    8 min drive
  • Festival
    7 min drive
  • Jaal-Ha
    8 min drive

About this property

Ocean Maya Royale - Adults Only - All Inclusive

Luxury all-inclusive property near El Camaleón Mayakoba Golf Course
Close to Tres Rios Ecopark, Ocean Maya Royale - Adults Only - All Inclusive provides a terrace, shopping on site, and a coffee shop/cafe. This property is a great place to bask in the sun with a beachfront location and beach massages. Treat yourself to a massage, a facial, or a body wrap at Despacio Spa Centre, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like volleyball. In addition to a Japanese garden and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools along with pool umbrellas
  • Free self parking
  • An outdoor tennis court, a gift shop, and a water dispenser
  • A front-desk safe, concierge services, and a 24-hour front desk
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 320 rooms feature comforts such as furnished balconies and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Room service during certain hours

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities

Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Ocean Maya Royale - Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

Is Ocean Maya Royale - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, tennis, volleyball, and more.

Where is Ocean Maya Royale - Adults Only - All Inclusive located?

Located in Riviera Maya, this beachfront property is in the entertainment district, 1.7 mi (2.7 km) from El Camaleón Mayakoba Golf Course, and 2.8 mi (4.5 km) from Playa Xcalacoco. Maroma Beach and Tres Rios Ecopark are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ocean Maya Royale - Adults Only - All Inclusive Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1747 out of 2805 reviews
Rating 8 - Good. 623 out of 2805 reviews
Rating 6 - Okay. 258 out of 2805 reviews
Rating 4 - Poor. 88 out of 2805 reviews
Rating 2 - Terrible. 89 out of 2805 reviews

Reviews

Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good food.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Food was great, grounds were great and staff was great! Fantastic resort.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and vety good staff. Friendly.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort, great staff and the food was very good!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

LISA KATHLEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the grounds are meticulously kept. The people are friendly with excellent customer service. The food selection and quality are both very good.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Daron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 5 days here for anniversary. For the price point it was very very good. Staff is great, always friendly and accommodating. Its a small all inclusive compared to the mega resorts in the area, which we found very relaxing.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Arie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and helpful staff with a beautiful pool. Unfortunately there was algae on the beach which made it hard to swim or go near the beach. I went as a single and I wouldn’t necessarily recommend sole travelers to go here as it’s primarily made for adult couples and families.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff service was excellent. The evening entertainment isn’t fantastic but we had fun anyway.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean! Staff were very friendly and helpful all the time.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Terry Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Our room, great staff
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Doreen

Liked: Cleanliness, amenities, property conditions & facilities
Staff great.and food good
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the workers were amazing!! the lobby bartenders made perfect drinks, the pool bartenders work remember what we ordered and have them ready for us! shoutout Viri and Gustavo for the entertainment staff they were so good!! loved this resort it was VERY clean, food at every restaurant was amazing! nothing better than the El charro dinner though!!
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Correy

Liked: Cleanliness, staff & service, property conditions & facilities
I thought the property the staff the pools the bars and the room were all excellent and clean, however one downside to the trip is the food, the food itself is good, however as you stay there for over maybe 4 days to food starts to feel dull or bland, and the butter within the foo takes over, by the end of my stay i had flavor fatigue
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly and attentive service at every bar and restaurant. relaxing environment and so many different events every day and night.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Group of 9, Apr 11-18, 2026. We just returned from our stay, and all of us wish we were still there. I will start by saying this was my favourite all-inclusive experience ever. Staff- amazing! Food- amazing! Cleanliness- amazing! Room- amazing! Property/amazing! Beach/pools- amazing! Expedia pictures don’t do it justice. A fantastic adults-only / all inclusive experience!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, cozy, resort. Food was good. Bar tenders were fantastic. Pool and restaurants close down pretty early though. Could use a better room service menu.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Kobe Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartenders were great. Housekeeping was great. AC worked very well. Food was not a hit for us, but we are picky eaters, so we filled up at breakfast
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Walter Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff make Ocean Maya Royale special, they are most polite and always offering assistance, I will return
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Ocean Maya during a girls trip and we couldn’t have been happier with our stay. The resort is beautiful, great restaurants on site and wonderful staff all around. One of our friends has a gluten allergy and they were very accommodating offering her great meal options throughout our entire stay. The rooms were large and comfortable, as were the beds. I would highly recommend the Ocean Maya to friends and family.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
The room was clean. The food at the restaurants was just ok.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Yiftah

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff and great pool&beach.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, food mostly good.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
The resort was spotless. The staff was amazing.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Eileen Anne

Liked: Cleanliness, amenities, property conditions & facilities
Good food and clean rooms but the staff were amazing!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Laura

The staff, rooms, activities were all amazing
Stayed 5 nights in Dec 2025