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Ocean Maya Royale - Adults Only - All Inclusive

Property class: 5 and above
Travelers can unwind with massage treatments or explore a peaceful Japanese garden before dining at five international restaurants at Ocean Maya Royale

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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

A beachside cabana with a view of the ocean, a wooden deck, and a table set with a hat, towels, and glasses. - Ocean Maya Royale - Adults Only - All Inclusive (Playa del Carmen)
Aerial view - Ocean Maya Royale - Adults Only - All Inclusive (Playa del Carmen)
A couple holding hands on a wooden deck with a view of the ocean. - Ocean Maya Royale - Adults Only - All Inclusive (Playa del Carmen)
A resort with a large swimming pool, sun loungers, and a beach area with umbrellas. - Ocean Maya Royale - Adults Only - All Inclusive (Playa del Carmen)
A beach with four canopy beds aligned in a row, each with a wooden frame and beige bedding, under a palm tree. - Ocean Maya Royale - Adults Only - All Inclusive (Playa del Carmen)
Ocean Maya Royale All Inclusive Adults Only in Mexico's Riviera Maya offers a white sand beach and the rejuvenating Despacio Spa Centre. Guests enjoy five international cuisine restaurants, with activities ranging from volleyball to quiet strolls in the Japanese garden.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Privilege Junior Suite Nature View

A modern hotel room with a large bed, a nightstand, a desk, a chair, and a view of the garden through the glass door.

Privilege Junior Suite Nature View

8.8 out of 10
Excellent
(11 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Privilege Romance Suite with Jacuzzi

A hotel room with a bed, desk, chair, TV, and a window with a view of a building and palm tree.

Privilege Romance Suite with Jacuzzi

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege Junior Suite with Jacuzzi

A modern hotel room with a white sofa, a small round table with a bottle and glasses, a bed with a headboard, and a decorative wall piece.

Privilege Junior Suite with Jacuzzi

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege Honeymoon Maya Deluxe

A hotel room with a bed, a desk, a chair, a television, a window with blinds, a painting on the wall, and a door with frosted glass.

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Nature View

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Junior Suite Nature View

9.2 out of 10
Wonderful
(147 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Free WiFi

View all photos for Maya Superior Deluxe Sea View

A hotel room with a large bed, a desk, a TV, and a view of the ocean.

Maya Superior Deluxe Sea View

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Free WiFi

View all photos for Privilege Junior Suite Ocean View

A balcony with two wicker chairs, a small round table, and a view of the beach and ocean.

Privilege Junior Suite Ocean View

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

About the neighborhood

Located in Riviera Maya, a neighborhood in Playa del Carmen, Ocean Maya Royale - Adults Only - All Inclusive is in the entertainment district and near the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Playa del Carmen Main Beach. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Madrid or El Rey Polo Country Club. Spend some time exploring the area's activities, including golfing. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course
    5 min drive - 2.2 miles
  • Tres Rios Ecopark
    7 min drive - 2.2 miles
  • Playa Paraiso Golf Course
    10 min drive - 7.7 miles
  • Gran Coyote Golf
    10 min drive - 4.6 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    10 min drive - 7.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    43 min drive

Restaurants

  • Seafood
    8 min drive
  • Beach Bar
    8 min drive
  • Sport Bar 24/7
    7 min drive
  • Jaal-Ha
    8 min drive
  • Rodeo Grill

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 2 floors
  • 32 buildings
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Ocean Maya Royale - Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

Is Ocean Maya Royale - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, tennis, volleyball, and more.

Where is Ocean Maya Royale - Adults Only - All Inclusive located?

Located in Riviera Maya, this all-inclusive property is 1.7 mi (2.7 km) from El Camaleón Mayakoba Golf Course and 2.8 mi (4.5 km) from Playa Xcalacoco. Maroma Beach and Tres Rios Ecopark are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ocean Maya Royale - Adults Only - All Inclusive Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1770 out of 2839 reviews
Rating 8 - Good. 626 out of 2839 reviews
Rating 6 - Okay. 260 out of 2839 reviews
Rating 4 - Poor. 89 out of 2839 reviews
Rating 2 - Terrible. 94 out of 2839 reviews

Reviews

Verified review

10/10 Excellent

Rianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was 10/10 food, staff, beach, bar, pool!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time at this resort and will not be the last! Best people, great food options , entertainment, super clean!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly and nice.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

shakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend although I will say they were doing a little construction but other than that everything was beautiful and the staff was very welcoming and helpful! Also you can book excursions right there if you didn’t plan beforehand!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Jenna Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful and well maintained. The room was very spacious and the food was delicious. Moses from the activity team went above and beyond and absolutely made our trip unforgettable.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Mauricio Alexandro

Liked: Cleanliness, staff & service, amenities
Clean rooms and very friendly staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and an amazing Staff.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

LIUDMILA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and really good food
Stayed 4 nights in May 2026
Verified review

8/10 Good

Grant Lee

Liked: Cleanliness, staff & service, amenities
Room was pretty good. Unfortunately I booked an ocean view room so the smell from the seaweed was quit potent as soon as I walked out of my room. Staff was very pleasant and food was really good. I wish the main pool (swim up pool) was a little more clean and the bartenders at the swim up bar were a bit faster with drink orders.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Vivi from the pool activities and Esperanza from the La Hacienda buffet was super nice. The Italian restaurant food was okay. I think the chef should pay more attention when cooking the food. The sushi was delicious at the restaurant and the staff was great too.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Osman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice and helpful. Our stay was great!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing experience. We enjoyed the property and the food was wonderful. Staff member Viri went out of her way to make our experience top notch. I would recommend this resort
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Carmen Bannerman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at Ocean Maya. Looked after by all our friends again Jojo at bar and David in restaurant and all staff in the Hacienda, La Dolce Vita and Blue. Unfortunately we were there during reconstruction of roof of El Charro so was a little noisy. All facilities in the hotel very clean and staff go over board to look after you. Will definitely be back.
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful! The room was clean. There weren’t many options for room service. A lot of the restaurants didn’t seem to have good air conditioning. Pool and swim up bar were amazing! Fun activities.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Trianne M Young

Liked: Cleanliness, staff & service, property conditions & facilities
Bar staff is great. I went in June so be aware seaweed is very bad and smelly. They try to maintain it but it is impossible. This is not the resort to go to if you like a nightlife as they really don’t have much. The coffee place is great!! 2nd time here but next time I’ll try something different.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Juan C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Staff were amazing, food was fantastic and room was very clean and serviced everyday.
Stayed 11 nights in May 2026
Verified review

8/10 Good

Denise

Liked: Staff & service, amenities, property conditions & facilities
The place is nice but a little worn down. Food was very good, with a good selection.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time at Ocean Maya Royale. The staff really make the experience at this resort better versus all the others. Special thank you to the most amazing entertainment team member at OMR, Viridiana, from the entertainment team is amazing! Also, bar tenders Yovanetti, Miguel, and Johny from the bar team are great too! I will be coming back.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Cristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this stress free vacation, the staff was amazing and so welcoming! We will definitely be back!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff very lovely food delicious…..definitely we’ll be back. Everything was great.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even if at this time the beach was full of sargazo, we had a great time in Cancun. At the hotel we ate a very delicious food and enjoyed great shows every night. I even had a free spa skin care mini treatment since it was skin care week. Had fun with the pool activities. And relax in the room. Clean and refreshing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially had ants in the room and the staff took care of it right away. Experience was wonderful. Food was great and everything was clean and well maintained.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Lanell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was extremely pleasant! It was so clean and all day everywhere maintenance and cleaning was being performed. Staff was very friendly and helpful. Perfect place for relaxation and peace. Spa services were very nice and the food was really good. Only drawback was the cost of going into town. They had a very safe system just a little pricey. But in terms of my stay, it was wonderful and I plan to return!
Stayed 7 nights in Jun 2026