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Overview of Viva Wyndham Maya - All Inclusive

Photo gallery

Guest reviews

3.7 / 5Good
1,671 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • All inclusive

Map

What's nearby

Popular LocationPlayacar Golf Club3 min drive
Popular LocationPlaya del Carmen Maritime Terminal6 min drive
Popular LocationYucatek Divers6 min drive
AirportPlaya Del Carmen, Quintana Roo (PCM)11 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Superior Garden View - 1 King Bed

    Room amenities

    • 307 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Garden View - 2 Queen Beds

    5/5 guest room rating

    Room amenities

    • 307 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Superior Ocean View - 1 King Bed

    Room amenities

    • 307 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Ocean View - 2 Queen Beds

    Room amenities

    • 307 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Deluxe Room, 2 Queen Beds

    Room amenities

    • 467 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Accessible Room - 1 Queen Bed

    Room amenities

    • 307 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Playa del Carmen

Located in Playa del Carmen's Playacar neighborhood, Viva Wyndham Maya - All Inclusive is in the entertainment district and on the beach. Playacar Golf Club and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach Club and Xcaret Eco Theme Park. Traveling with kids? Don't miss Xplor Theme Park. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

Map
Popular Location

What's nearby

  • Playacar Golf Club - 3 min drive
  • Playa del Carmen Maritime Terminal - 6 min drive
  • Playa del Carmen Main Beach - 6 min drive
  • Yucatek Divers - 6 min drive
  • Nuestra Senora del Carmen Catholic Church - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive

Restaurants

  • La Terraza – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • Hacienda Don Diego – Restaurant offering Mexican cuisine. Serves dinner daily. Reservations required.
  • Portofino – Restaurant offering Mediterranean cuisine. Serves dinner daily. Reservations required.
  • Miramare – Restaurant offering Italian cuisine. Serves dinner daily. Reservations required.
  • Viva Café – Restaurant offering fusion cuisine. Serves dinner daily. Reservations required.

About this property

Viva Wyndham Maya - All Inclusive

Beachfront property with relaxing spa services
At Viva Wyndham Maya - All Inclusive, hit the beach, dine onsite at La Terraza, or enjoy a drink at one of the property's 2 bars/lounges. All 604 rooms offer free WiFi, balconies, and LCD TVs with cable channels. Guests will also find refrigerators, free local calls, and hair dryers.
Viva Wyndham Maya - All Inclusive offers 604 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.
This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/boogie boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities
Access to onsite clubs
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Roundtrip airport shuttle (surcharge)

Food and drink

All buffet and à la carte meals, snacks, and beverages included
5 restaurants
2 bars/lounges and 1 poolside bar
Coffee/tea in common area(s)

Things to do

18 holes of golf
2 outdoor pools
2 outdoor tennis courts
Aerobics classes
Archery
Beach volleyball
Beach yoga
Canoeing
Children's pool
Fitness center
Free bicycle rentals
Horse riding/rentals
Kayaking
Parasailing
Playground
Rock climbing
Sailing
Sauna
Scuba diving
Shopping
Spa services
Spa tub
Surfing/boogie boarding
Tennis
Windsurfing

Family friendly

2 outdoor pools
Children's pool
Free cribs/infant beds
Free rollaway/extra beds
Free supervised childcare/activities
In-room child care (surcharge)
Laundry facilities
Playground
Refrigerator
Snack bar/deli

Conveniences

ATM/banking services
Gift shop/newsstand
No elevators

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Wedding services

Languages spoken

English
French
German
Italian
Spanish

Business services

Meeting rooms
Conference space (18980 square feet)

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sun loungers
Terrace

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - prenatal
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Mud bath
Reflexology
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
Handrails in stairways
In-room accessibility
Visual alarms in hallways
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible restaurant

More

Beach towels
Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Free cribs/infant beds
Free rollaway beds
Linens

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Towels

Entertainment

32-inch LCD TV
Cable channels
Premium channels

Food and drink

Refrigerator

Outdoor space

Balcony

More

Access via exterior corridors
Connecting rooms available
Free local calls
Iron/ironing board
Phone
Safe (surcharge)

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 28 March 2020 to 30 June 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 1.35. This fee does not apply to children under 1 year of age.

The charges below are included in your overall room price:

  • New Year's Day gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • In-room safe fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • The property affirms that it follows sanitization practices of Count on Us - Wyndham guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Maya Viva
Maya Viva Wyndham
Viva Maya
Viva Maya Resort
Viva Maya Wyndham
Viva Wyndham Maya
Viva Wyndham Maya Playa del Carmen
Viva Wyndham Maya Resort All Inclusive
Viva Wyndham Maya Resort All Inclusive Playa del Carmen
Wyndham Viva Maya
Viva Wyndham Maya All Inclusive Playa del Carmen
Viva Wyndham Maya Resort
Viva Wyndham Maya Resort Playa del Carmen
Playa Del Carmen Wyndham
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Wyndham Maya Riviera Maya/Playa Del Carmen Mexico
Wyndham Hotel Playa Del Carmen
Wyndham Playa Del Carmen
Wyndham Maya
Viva Wyndham Maya All Inclusive
Viva Wyndham Maya Inclusive
Viva Wyndham Maya
Viva Wyndham Maya - All Inclusive Playa del Carmen
Viva Wyndham Maya - All Inclusive All-inclusive property

Guest reviews

5 - Excellent
427
4 - Good
684
3 - Okay
341
2 - Mediocre
146
1 - Poor
73
4.2
Cleanliness
4.1
Service and Staff
3.7
Amenities
3.8
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Super friendly and caring staff. It's obvious that the staff there cares about you and your experience. Heavy-handed bartenders, attentive waiters at the restaurants, and very energetic and invested entertainment staff. The only thing with this resort is that it is kind of bare-boned, i.e. you get what you pay for. Rooms are clean but basic, limited bars and food options, and they nickel and dime everything. Overall great hotel, and is perfect for families on a budget or college kids!

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property had beautiful gardens and a great beach the staff was awesome

Stayed 6 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lots of activities. Food excellent. Special restaurants were very good. Service excellent. Shows are unbelievable. Trapeze is something that is very different and fun to watch people trying it. Beautiful beach. Lots of shade.

Stayed 5 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very loud in the building. i had a baby while room next to us had 9 people partying loud at night.

Stayed 6 nights in Mar 2020

3/5

  • Liked: Staff & service

I was expecting more from this resort- the staff amazing! I did not liked the food service and the outside snacks bar, awful!

Stayed 6 nights in Apr 2019