See all properties

Viva Maya by Wyndham, A Trademark All Inclusive Resort

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Choose dates to view prices

Photo gallery for Viva Maya by Wyndham, A Trademark All Inclusive Resort

Exterior
3 outdoor pools, sun loungers
Exterior
Deluxe, 2 Queen Beds, Non-Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Bar
  • Housekeeping
  • Spa

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Garden, 1 King Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Garden, 1 King Bed, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36.35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room, 1 Queen Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Accessible Room, 1 Queen Bed, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36.35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Ocean, 2 Queen Beds, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Ocean view
  • 36.35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe, 2 Queen Beds, Non-Smoking

Deluxe, 2 Queen Beds, Non-Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe, 2 Queen Beds, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 39.80 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

View from room

Superior Garden, 2 Queen Beds, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36.35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 1 King Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Ocean, 1 King Bed, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Ocean view
  • 36.35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior With Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Ocean View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Pool View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Pool View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Ocean View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Pool View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Pool View

  • Sleeps 4

View all photos for Room Deluxe With Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

  • Pool
  • All inclusive
  • Spa
  • Kids pool
8.2 out of 10, Very Good, 1,001 reviews
Viva Azteca by Wyndham, A Trademark All Inclusive Resort

About the neighborhood

Map
Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 3 min drive - 0.8 miles
  • Quinta Avenida - 6 min drive - 1.7 miles
  • Xplor Theme Park - 11 min drive - 4.9 miles
  • Xcaret Eco Theme Park - 15 min drive - 5.4 miles
  • Mamitas Beach - 20 min drive - 2.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • ‪Rosa Roja - ‬6 min walk
  • ‪RIU Yucatan - ‬8 min walk
  • ‪Occidental Allegro - ‬8 min walk
  • ‪Pool Bar - ‬1 min walk
  • ‪Miyagi - ‬7 min walk

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

All-inclusive eco-certified resort near Quinta Avenida
Located close to Playacar Golf Club and Xplor Theme Park, Viva Maya by Wyndham, A Trademark All Inclusive Resort provides a poolside bar, a terrace, and a garden. With a white sand beach, beach massages, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to aromatherapy, a facial, or a Swedish massage at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers yoga classes and fitness classes; other things to do include beach yoga, windsurfing, and archery. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools with sun loungers
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Multilingual staff, meeting rooms, and tour/ticket assistance
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 604 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch LED TVs with premium channels
  • Balconies, mini fridges, and childcare services

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cosmopolita by Viva
  • Hacienda Don Diego
  • La Terraza
  • Miramare
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Tennis lessons
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's games
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18,977 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a pool?

Yes, this property has 3 outdoor pools.

Is Viva Maya by Wyndham, A Trademark All Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Self parking is free at this property.

What time is check-in at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, kayaking, sailing, and more.

Where is Viva Maya by Wyndham, A Trademark All Inclusive Resort located?

Located in Playacar, this beachfront resort is in the entertainment district and within 3 mi (5 km) of Quinta Avenida, Playacar Golf Club, and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 416 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to say
Stayed 4 nights in Apr 2025

10/10 Excellent

Olga

Liked: Amenities
We had a great family vacation. Stayed there for a week. Great clean beach. Food is amazing, great friendly staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

paul angelo

Liked: Cleanliness, staff & service, property conditions & facilities
This was my wife and Is 4th year in a row coming to Wyndham Viva Maya let me just say the people that work there from the front desk to the restaurants are so
Stayed 14 nights in Apr 2025

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience. The only downfall was the transportation from amd to the iarport.
Stayed 7 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is close to shopping and walk around . Safe place
Stayed 4 nights in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff always take good.care or you..the beach is wonderful
Stayed 10 nights in Mar 2025

8/10 Good

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Great beach. Food is good. Drinks are NOT good. Cheap alcohol. Location is excellent. Playacar gives you the option to exit the property to go for a run or walk in a safe environment. Walkable to downtown Playa del Carmen.
Stayed 6 nights in Apr 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice for an older one. It is very clean and maintained. They have a wonderful beach and pool area. We will be back.
Stayed 7 nights in Mar 2025

10/10 Excellent

JAIME IGNACIO DE LOS HOYOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay a lot. The staff was very kind, the entertainment team was awesome, the food was good, and the facilities were nice. Had a great vacation!
Stayed 7 nights in Feb 2025

6/10 Okay

Dustin

Disliked: Staff & service
Everyone was nice except the ladies that work in care they are rude!!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very safe resort. Friendly staff. A lot of activities for all ages. Beautiful beach.
Stayed 7 nights in Feb 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love this resort my birthday was the day we checked in, and when we went to book for the restaurants, they noticed that it was my birthday the day before and told me that they would have something in our room the following evening and they did it was awesome
Stayed 7 nights in Feb 2025

8/10 Good

Elysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had lots of activities or if you just wanted to lay on the beach in a quiet spot, that was available too.

10/10 Excellent

Rachel Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful vacation!
Stayed 7 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach with palm trees for shade.
Stayed 9 nights in Jan 2025

8/10 Good

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. The beach is big and has a lot of seating, we never had an issue getting chairs. The pools are well maintained and we enjoyed the adults only pool. Many activities for kids as well. And the a la carte restaurants had wonderful meals
Stayed 7 nights in Feb 2025

10/10 Excellent

Connie

We enjoyed our stay very much, great vacation with a reasonable price. Entertainment was excellent, we enjoyed every show.
Stayed 7 nights in Dec 2024

10/10 Excellent

Lisa Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very relaxing trip. Which was exactly what we both needed.
Stayed 7 nights in Oct 2024

8/10 Good

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment was amazing! Always something to do! Activities, sports and crafts for most ages. Staff was friendly and helpful, especially the Viva Vibe staff. Ugh but the food…SO FLAVORLESS!! Definitely wasn’t expecting 5 star quality at an all inclusive but the food was a 3 out of 10. Honestly felt like going into the kitchen and help them put some flavor into the most basic foods!! Very disappointed with the food.
Stayed 5 nights in Mar 2025

8/10 Good

Lizette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gated area and safe for tourist.
Stayed 5 nights in Nov 2024

10/10 Excellent

Melodee H

Our stay was wonderfully relaxing, we didn’t have a care in the world while there. The staff was friendly and attentive. The room quiet and secure. The food was excellent as was the vast selection of choices. We couldn’t ask for more.
Stayed 6 nights in Jan 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really great time with our kids. They loved the activities that the resort offered. Every staff member was friendly and helpful. Enjoyed our stay.
Stayed 12 nights in Dec 2024

4/10 Poor

Crystal

Liked: Cleanliness, staff & service
to be honest, they only care about the VIVA club members and not regular hotel guest. They have all the reserved shaded seating by the pool and beach while regular guest have to fight for chairs at 7 am. Stayed for 4 nights and only able to book 1 restaurant reservation. That's the policy. You can book 3 reservations if you stay 7 days. A little ridiculous to have to eat at the same gross buffet for breakfast, lunch, and dinner for 4 days. We ended up paying to eat off property because the food is so terrible. No seasoning, taste like kid food. This used to be a nice higher end place but has went downhill. You used to be able to get drink service on the beach, plenty of beach and pool chairs, and great shows every night. Just plan to expect a low quality stay at a 2-3 star resort not 4 .
Stayed 4 nights in Apr 2025

10/10 Excellent

Halyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the resort and we enjoyed it again. Quick check in, we had a nice room close to the pool. The resort has a GREAT kids club with great programs including kids disco which kids enjoyed. Huge thanks to all the ladies working at the kids club. The trapeze was also great! There are many options for activities. The beach is clean and beautiful with warm water. The food can be better, but we always found something to eat. We’ll be back again.
Stayed 6 nights in Feb 2025