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Casa Ticul Hotel Boutique 5Th Av

3.5 star property
Hotel with 2 outdoor swimming pools, a short walk to Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Casa Ticul Hotel Boutique 5Th Av

2 outdoor pools
Exterior detail
Interior
Interior
Comfort Apartment | 1 bedroom, premium bedding, down comforters, Select Comfort beds
Travelers find a tranquil escape at this boutique hotel in central Playa del Carmen. Enjoy a lovely garden for morning strolls and two outdoor pools for cooling off after exploring. Free WiFi keeps you connected, and the multilingual staff helps navigate local attractions.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Select Comfort bed
Down duvet
Ceiling fan
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Select Comfort bed
Down duvet
Ceiling fan
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room

1 bedroom, premium bedding, down comforters, Select Comfort beds

Honeymoon Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Select Comfort bed
Down duvet
Ceiling fan
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

1 bedroom, premium bedding, down comforters, Select Comfort beds

Junior Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Select Comfort bed
Down duvet
Ceiling fan
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, premium bedding, down comforters, Select Comfort beds

Family Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Select Comfort bed
Down duvet
Ceiling fan
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, down comforters, Select Comfort beds

Standard Double Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Select Comfort bed
Down duvet
Ceiling fan
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
5th Av Between 38 And 40th Street, Lt 08 Mz 151 Col Zacil-ha, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 3 min walk - 0.2 miles
  • Mamitas Beach - 6 min walk - 0.4 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Quinta Alegría Shopping Mall - 8 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 3 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Club de la Cerveza - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Mariskinky - ‬1 min walk
  • ‪Las Hijas de la Tostada - ‬1 min walk
  • ‪La Brioche De Playa - ‬1 min walk

About this property

Casa Ticul Hotel Boutique 5Th Av

Hotel near Quinta Avenida
Located close to Mamitas Beach and Playa del Carmen Main Beach, Casa Ticul Hotel Boutique 5Th Av provides a terrace, a garden, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a snack bar/deli.
Other perks at this hotel include:
  • 2 outdoor pools
  • Luggage storage, tour/ticket assistance, and laundry services
  • A 24-hour front desk, a front-desk safe, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Casa Ticul Hotel Boutique 5Th Av boast perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Select Comfort beds and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LCD TVs with cable channels
  • Ceiling fans and daily housekeeping

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In-room safe, blackout drapes, free WiFi, bed sheets

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  • Housekeeping
  • 24/7 front desk
7.6 out of 10, Good, 127 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Library

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
This property's beach club is 600 yards (550 meters) away.

Renovations and closures

This property is closed from November 8 2024 to October 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Ticul
Casa Ticul Hotel
Casa Ticul Playa del Carmen
Casa Ticul Boutique Hotel Koox Luxury Collection
Hotel Casa Ticul Playa del Carmen
Hotel Ticul
Ticul
Hotel Casa Ticul Riviera Maya/Playa Del Carmen, Mexico
Casa Ticul Boutique Koox Luxury Collection Playa del Carmen
Casa Ticul Boutique Koox Luxury Collection

Frequently asked questions

Does Casa Ticul Hotel Boutique 5Th Av have a pool?

Yes, this property has 2 outdoor pools.

Is Casa Ticul Hotel Boutique 5Th Av pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Ticul Hotel Boutique 5Th Av?

This property doesn't offer parking.

What time is check-in at Casa Ticul Hotel Boutique 5Th Av?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Casa Ticul Hotel Boutique 5Th Av?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Casa Ticul Hotel Boutique 5Th Av located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Super Chedraui Selecto Avenida 10 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Casa Ticul Hotel Boutique 5Th Av Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 348 out of 766 reviews
Rating 8 - Good. 203 out of 766 reviews
Rating 6 - Okay. 96 out of 766 reviews
Rating 4 - Poor. 45 out of 766 reviews
Rating 2 - Terrible. 74 out of 766 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 17 nights in Aug 2023

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities
Excelente ubicacion a un precio muy competitivo
Stayed 1 night in Aug 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. Very helpful and courteous staff. Highly recommend!
Stayed 2 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien
Stayed 6 nights in Aug 2024

6/10 Okay

Vonshae

Liked: Staff & service
Nice place to to stay with a good staff with walking distance of the beach. They have street parking so and a street parking on Sundays.

10/10 Excellent

Othoniel

Liked: Cleanliness
Bien
Stayed 1 night in Aug 2024

10/10 Excellent

Bren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal y servicio excelente, esta muy bien ubicado. A tomar en cuenta que no hay estacionamiento y que el desayuno es muy básico (pan, café, jugo y fruta) sin embargo tienes opción de agrandarlo por $100
Stayed 1 night in Apr 2024

4/10 Poor

Daniel E

Liked: Staff & service
Disliked: Property conditions & facilities
El hotel le Urge mantenimiento. Problemas con el agua en las habitaciones, le falta limpieza. Lo mejor del hotel es la ubicación.
Stayed 2 nights in Sep 2024

8/10 Good

Nancy Griselda

Liked: Staff & service, amenities, property conditions & facilities
El personal muy amable, la habitación en la que me quedé "luna de miel" es bonita, amplia, buena iluminación, solo tuve un tema, que durante mi estancia no hubo agua caliente, pero fuera de eso la habitación va acorde al precio, buena opción.
Stayed 6 nights in Jul 2024

8/10 Good

CYNTHIA YADIRA

Liked: Staff & service
Pues para el precio está bien
Stayed 1 night in Apr 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Boutique Hotel near 38th Street and 5th Avenue. From here you can walk all over Playa del Carmen. Very friendly staff and beautiful surroundings. Big rooms, modern and very clean!
Stayed 1 night in Oct 2022

6/10 Okay

Jesus

Liked: Staff & service
Close to beach. Poor pool maintenance.
Stayed 1 night in Aug 2024

6/10 Okay

Barbara

Liked: Staff & service
The location is great. I suggest to improve maintenance of the common areas and more attention to the bathrooms. The staff is pretty friendly.
Stayed 4 nights in Jun 2023

2/10 Terrible

Cinthya Janeth

Disliked: Cleanliness, property conditions & facilities
Hotel con falta de mantenimiento
Stayed 1 night in Apr 2024

4/10 Poor

Martha

Disliked: Cleanliness, amenities, property conditions & facilities
Just the location was very good other than that very old and not good ,very noisy.
Stayed 1 night in Feb 2024

8/10 Good

Oumary

Liked: Cleanliness, staff & service, amenities
The location they clean the rooms everyday
Stayed 2 nights in Sep 2022

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort

Hit the mark

We needed a room for one night and this worked perfectly. Our requirements were a good bed and AC and fairly quiet. Met all 3 objectives perfectly. Staff were friendly and helpful.
Stayed 1 night in Jan 2024

2/10 Terrible

Brian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property has not been maintained. Had to switch rooms three times in three days. Very poor condition beds and furniture. Pools green and not maintained . Breakfast NOT included. Friendly staff but didn't speak English. Do not book here. A shame, because it was wonderful nine years ago.

2/10 Terrible

Erick

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

This place is horrible, smells disgusting and rooms and facilities is nothing compared to the pictures online.
Stayed 1 night in Jul 2024

2/10 Terrible

Geronimo

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely not happy not cleaned horrible rooms not safe pool Dirty everything at that hotel Was not cleaned
Stayed 1 night in Aug 2024

6/10 Okay

Romina

Liked: Room comfort
Disliked: Cleanliness
El personal es muy amable, pero siempre tuvimos problemas con el baño, la ubicacion es por la mera quinta avenida y el hotel no cuenta con estacionamiento ni colabora con alguno. Las camas son muy comodas.
Stayed 2 nights in Apr 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creo que lo único que cambiaría sería la ubicación
Stayed 1 night in Apr 2024

4/10 Poor

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
Loved location but the bathroom was dirty, had contaminated water and the jacuzzi was not worth it as it was dirty too.
Stayed 1 night in Nov 2023

4/10 Poor

SAMUEL

Disliked: Cleanliness, staff & service, property conditions & facilities
El personal de limpieza no cambiaba las sabanas ni las toallas, las instalación eran muy deterioradas y en mal estado Lo único bueno era la ubicación
Stayed 5 nights in Apr 2024

6/10 Okay

Richard

Liked: Staff & service
Very good value but just a bed to sleep in. The staff was very friendly and accomidating. The property can use updating but for the $$ it was fine.
Stayed 1 night in Sep 2022

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