Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

4.5 star property
Adults-only beachfront property with 3 outdoor pools

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Photo gallery for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

3 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video
Junior Suite Oceanfront Walk-Out - 1 King Bed | View from room
View from property
Junior Suite, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, free minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 16 of 16 rooms

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
  • 182 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite - 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 124 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim-Up Oceanfront - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Garden View - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Oceanfront Walk-Out - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite Oceanfront - 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 124 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim-Up - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds (Swim-Up)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Garden View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Oceanfront - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Mamitas Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.0 mile
  • Xcaret Eco Theme Park - 13 min drive - 6.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk

About this property

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Luxury all-inclusive property near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort provides 3 poolside bars, a swim-up bar, and concerts and live shows. With a white sand beach, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Indulge in a body treatment, a Swedish massage, and a body wrap at Innan, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Yoga classes and fitness classes are offered at the gym; Hilton Playa del Carmen, an All-Inclusive Adult Only Resort also has a terrace, shopping on site, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Other perks include:
  • 3 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • An outdoor tennis court, a front-desk safe, and outdoor furniture
  • Bicycle parking, a 24-hour front desk, and wedding services
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 524 rooms boast comforts such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches like premium bedding and laptop-compatible safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and designer toiletries
  • 55-inch LED TVs with satellite channels
  • Balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Things to do

  • 3 outdoor pools
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Frequently asked questions

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have a pool?

Yes, this property has 3 outdoor pools.

Is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

What time is check-out at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-out is at noon.

Are there all-inclusive benefits at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, and more.

Where is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort located?

Located in Downtown Playa del Carmen, this beachfront property is in the city center, just steps from Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 920 out of 1410 reviews
Rating 8 - Good. 260 out of 1410 reviews
Rating 6 - Okay. 120 out of 1410 reviews
Rating 4 - Poor. 68 out of 1410 reviews
Rating 2 - Terrible. 42 out of 1410 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Loved this hotel! Spacious, daily activities if interested! Clean, friendly, great food and drinks! Great location!
Stayed 5 nights in Mar 2025

10/10

Very clean , food was great we live everything in the place.
Stayed 7 nights in Apr 2025

10/10

Had an amazing time. The food was great. The shows they put on were wonderful. We and a great stay.
Stayed 5 nights in May 2025

10/10

The Hilton was amazing. They always had events and entertainment going on. It was close to shopping and restaurants. Would definitely stay here again
Stayed 5 nights in Jun 2025

10/10

Wonderful property with delicious food and great customer service !
Stayed 2 nights in Mar 2025

10/10

Everything and everyone was wonderful! We will definitely be coming again
Stayed 3 nights in Jun 2025

8/10

The employees are great!
Stayed 5 nights in May 2025

10/10

Excellent stay for the 1st time in Mexico!
Stayed 4 nights in Apr 2025

10/10

Best resort I’ve been to! Can’t wait to go back :)
Stayed 4 nights in May 2025

10/10

Great resort. Would stay again
Stayed 4 nights in Mar 2025

10/10

Had a great time! Wish I knew that liquor is only served from 10am-11pm
Stayed 4 nights in Jun 2025

6/10

building need to renovate.. Its small resort but its in heart of Cancun.
Stayed 4 nights in May 2025

10/10

The staff was amazing and we wanted for nothing the whole vacation. Can not say enough wonderful things about our vacation and the time we spent there!!!
Stayed 5 nights in Apr 2025

10/10

This place is great! I would stay there anytime
Stayed 2 nights in Mar 2025

10/10

Awesome place to stay ! Everything about it was amazing!
Stayed 4 nights in Mar 2025

10/10

Best place ever!!! Staff is above and beyond the best❤️
Stayed 7 nights in May 2025

10/10

Rooms are very spacious, service is top notch, all of the restaurant's were amazing! Pool service was fast and courteous. our only complaint was the beach had a lot of seaweed, and it seems the beach at the Hilton Play Del Carmen must have deteriorated because it is very very small
Stayed 5 nights in Jun 2025

10/10

Great hotel, food options and staff. One of my best vacation experiences
Stayed 3 nights in Mar 2025

10/10

This was our second stay at the Hilton in Playa Del Carmen. Have had a great experience both times. The service is fantastic and all of the food options are extremely good for an all-inclusive resort.
Stayed 4 nights in Apr 2025

10/10

Breathtaking
Stayed 4 nights in May 2025

8/10

The staff was great, and the room was nice.
Stayed 7 nights in Mar 2025

8/10

We enjoyed the properties proximity to good restaurants, shopping and entertainment. The hotel pool was a great time with entertainment every day.
Stayed 5 nights in Apr 2025

10/10

Perfect
Stayed 4 nights in May 2025

10/10

Architecturally this resort is beautiful. The rooms are comfotable and
Stayed 7 nights in Mar 2025

10/10

Excellent
Stayed 6 nights in May 2025