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Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

4.5 star property
Soak up sun-kissed days on pristine beaches with refreshing cocktails nearby.

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3 outdoor pools, cabanas (surcharge), pool umbrellas - Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive (Playa del Carmen)
Creator video - submitted by Scottsdale Travel Chick
55-inch LED TV with satellite channels, TV - Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive (Playa del Carmen)
On the beach, white sand, free beach cabanas, sun loungers - Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive (Playa del Carmen)
Aerial view - Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive (Playa del Carmen)
Experience the ultimate retreat at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. With a white sand beach, 3 poolside bars, and a swim-up bar, you can soak up the sun in style. Indulge in massages at Innan spa or enjoy Pilates classes and fitness sessions at the gym. Explore shopping on site or relax with free beach cabanas and concerts by live bands.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Suite, 2 Queen Beds, Garden View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(29 reviews)
  • Garden view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds, Ocean View

View from room

Junior Suite, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(12 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Garden View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(87 reviews)
  • Garden view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Pool View

55-inch LED TV with satellite channels, TV

Junior Suite, 1 King Bed, Pool View

8.8 out of 10
Excellent
(6 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(64 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds, Accessible, Garden View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds, Accessible, Garden View

  • Garden view
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds (Swim-Up)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds (Swim-Up)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Accessible, Garden View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Accessible, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Oceanfront (Swim-Up)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Oceanfront (Swim-Up)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Oceanfront (Walk-Out)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Oceanfront (Walk-Out)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Oceanfront

Premium bedding, down comforters, pillowtop beds, free minibar

Suite, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Suite, 1 King Bed

  • Resort view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Swim-Up)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed (Swim-Up)

7.0 out of 10
Good
(2 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Presidential Suite, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on the beach, Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with good shopping. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Quinta Avenida and Playa del Carmen Main Beach are two other places to visit that come recommended. Parasailing, boat tours, and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Playa del Carmen travel guide
Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780

What's nearby

  • Quinta Avenida
    Quinta Avenida
    2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall
    Quinta Alegría Shopping Mall
    2 min walk - 0.1 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    6 min walk - 0.4 miles
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    14 min walk - 0.8 miles
  • Central Square
    8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • Bloody Mary Food Drinks & Rock
    2 min walk
  • Ah Cacao Chocolate Café
    2 min walk
  • Señor Frogs
    2 min walk
  • Il Pescatore Restorante Italiano
    2 min walk
  • Euro Grill
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Things to do

  • 3 outdoor pools
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

What time is check-out at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Check-out is at noon.

Are there all-inclusive benefits at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, and more.

Where is Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive located?

Located in Downtown Playa del Carmen, this beachfront property is in the city center, just steps from Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1669 out of 2374 reviews
Rating 8 - Good. 397 out of 2374 reviews
Rating 6 - Okay. 162 out of 2374 reviews
Rating 4 - Poor. 79 out of 2374 reviews
Rating 2 - Terrible. 67 out of 2374 reviews

Reviews

Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and able to walk right out to the town. The restaurants were all good
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay , perfect location
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like the most was The attention of the hotel staff and the personalized service. The hotel is beautiful, clean and very cozy.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel food was very good, beach isn't the greatest but over all had a great experience
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Treyton James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the resort was wonderful, the pool was clean and staff was friendly
Stayed 6 nights in May 2026
Verified

10/10 Excellent

brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms 10/10, food 10/10, drinks 8/10, pool 10/10.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing all inclusive place people are amazing and nice
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't say enough words how spectacular the food is which makes a huge difference when Injesting alcohol.. the rooms wow... nice and spacious with peace and quiet with top quality comfort
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great staff, great entertainment, wide variety of food to choose from and great value for your money.we would definitely stay at this property again.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and entertainment oh and the food
Stayed 2 nights in May 2026
Verified

10/10 Excellent

KARIM

Liked: Cleanliness, staff & service
Clean room staff is very good
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Desma Charlemagne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean grounds, clean room, friendly staff and a very enjoyable stay.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property with great food.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

FERMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service !! Staff are very friendly
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort, staff and food were all excellent, the daily and nightly entertainment was always fun as well. We had a wonderful stay. The 5th avenue pedestrian street is right outside the Hyatt door, making it super easy to go off resort and explore the city.
Stayed 6 nights in May 2026
Verified

8/10 Good

Marisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, a little outdated but overall clean and nice. Staff was friendly. The spa was excellent - Ros, Jazmin, and Edith were fantastic!
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Harlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Vivd property was perfect. The staff was amazing, the property was clean, there was a lot to do and the food was great.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees were extremely polite, There are plenty of pool loungers to choose from during the day, there always something happening around the pool, but you can still enjoy just relaxing All the food we had was delicious!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly beautiful grounds, pool and hotel room. Loved my shower, the spa and my bed! Staff was great, especially Katie and Dulce. Food was excellent as well!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second trip here, in the 9 since it still looks new. Great, friendly and helpful staff, great food, great suite. Very satisfied.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, drink, food, pool, rooms all amazing!!!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Hyatt Vivid we absolutely love this place it is not only beautiful but the evening/daytime entertainment is so fun and all the staff are so friendly and helpful!! We love that the resort is a walking distance to the downtown area where you can go shop or try one of the local restaurants! Book here you won’t regret it!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and exceptional staff
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Hyatt Vivid May 2025 and it was very nice. The staff is super friendly and work hard to make you feel comfortable. The food and drinks were great. I plan on staying here again.
Stayed 4 nights in May 2026
Verified

8/10 Good

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very nice staff
Stayed 5 nights in Apr 2026