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Hotel Riu Yucatan - All Inclusive

Property class: 3.5

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Photo gallery for Hotel Riu Yucatan - All Inclusive

A pool area with lounge chairs and umbrellas, surrounded by palm trees. - Hotel Riu Yucatan - All Inclusive (Playa del Carmen)
A beach with a clear sky, palm trees, and a lifeguard tower. - Hotel Riu Yucatan - All Inclusive (Playa del Carmen)
A beachside hotel with rows of sun loungers and palm trees, a clear view of the ocean, and a covered walkway. - Hotel Riu Yucatan - All Inclusive (Playa del Carmen)
A bar area with a counter, stools, and a bartender. - Hotel Riu Yucatan - All Inclusive (Playa del Carmen)
A modern lobby with a reception desk, a seating area with pink sofas, and a decorative water feature. - Hotel Riu Yucatan - All Inclusive (Playa del Carmen)
You can look forward to a free breakfast buffet, a swim-up bar, and a poolside bar at Hotel Riu Yucatan - All Inclusive. Active travelers can enjoy snorkeling, fitness classes, and windsurfing at this property. Treat yourself to a body wrap, a body treatment, or a massage at Renova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Enjoy the health club, as well as activities like kayaking, scuba diving, and sailing. Free in-room WiFi is available to all guests, along with shopping on site and a garden.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Standard Double Room (U)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Standard Double Room (U)

8.0 out of 10
Very good
(122 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (U)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Suite (U)

7.0 out of 10
Good
(16 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Pool View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Pool View

  • 68 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (M)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room (M)

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (L)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Standard Room (L)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (E)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Standard Room (E)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-US)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Standard Double Room (B2C-US)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Suite (B2C)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (M)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Suite (M)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Junior Suite (L)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room, 2 Bedrooms (U)

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room (C)

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room, Connecting Rooms (C)

  • 26 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Suite (C)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Suite (C)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (B2C-CA)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Suite (B2C-CA)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room, 2 Bedrooms (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room ( Kid Free | C)

A hotel room with a large bed, two nightstands, a telephone, and a wall-mounted picture of a beach scene.

Double Room ( Kid Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (Kids Free | B2C-CA)

A hotel room with a large bed, two nightstands, a telephone, and a wall-mounted picture of a beach scene.

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located near the beach, Hotel Riu Yucatan - All Inclusive is in Playacar, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Terminal Punta Venado are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Traveling with kids? Consider Xaman Ha Aviary and Xenses Park. Take an opportunity to explore the area for water adventures such as water skiing and other activities like golfing. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    9 min walk - 0.5 miles
  • Piste Cyclable sur Paseo Xaman-Ha
    3 min walk - 0.2 miles
  • Playacar Golf Club
    14 min walk - 0.8 miles
  • Mahi Golf Course
    17 min walk - 1.0 mile
  • Mayan Ruins of Playacar
    19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN)
    55 min drive

Restaurants

  • Viva Wyndham Maya
    7 min walk
  • rosa roja
    3 min walk
  • Turquesa
    9 min walk
  • Cupcake Cafe
    7 min walk
  • Blue Moon Beach Bar Sandos Select Club
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cancun
  • La Hacienda
  • La Margarita
  • Shanghai
  • Sicilia

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 3 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from September 14 2026 to October 14 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Property Registration Number 008-007-003934/2025

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Frequently asked questions

Does Hotel Riu Yucatan - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Hotel Riu Yucatan - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Yucatan - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Yucatan - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Yucatan - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Yucatan - All Inclusive located?

This family-friendly Playa del Carmen property is located near the beach, within a 15-minute walk of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Playa del Carmen Main Beach and Quinta Avenida are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Yucatan - All Inclusive Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 546 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

Reviews

Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean, and the food is good as well.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, the resort employees were wonderful and the resort overall was excellent, the food the pools, the beach,. We had a fantastic time and will return.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Gilberto G

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The employees excellent all the properties to old Need it bigger renovation soon
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Yokasta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu Yucatán is an amazing resort, had the best experience there with my family and friends. The staff members were polite, welcoming, and always ready to help The food was awesome with a huge variety of delicious dishes. We loved the quiet atmosphere and relaxing room The grounds were well-kept, green, and very peaceful.""The pool area was clean and a great place to relax. The beach access was easy. I’ll come back for sure!
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Adelelmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff really nice
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Juan Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers were super friendly and the hotel is awesome
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Teanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were awesome. The bars were also amazing
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, staff was nice and helpful. Food was only so-so.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Mariana Nicoleta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Hotel Riu Yucatán! The entire staff was incredibly kind, friendly, and always ready to help with a smile. Thank you all for your outstanding service and hospitality. You made our vacation unforgettable. Highly recommended!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

ANELENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good staff nice bar and food good the only thing was not good was the pool that is old and the a/c for rooms don’t work good in most of the rooms
Stayed 7 nights in Jul 2026
Verified review

6/10 Okay

Claudia Nayeli

Liked: Cleanliness, property conditions & facilities
Very clean rooms, not the best but very clean. The food was not that great.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, staff was great, nice family resort.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Virgen Lisbet Ferrer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel!! This is my second time here with my family. Food is delicious, show and amenities are incredible. The service and the staff spectacular. The hotel is very clean. I recommend it 200%.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yucatán was a nice place to go and relax - it’s close to the beach so you can enjoy both the pools and gulf waters - plenty of places to take pictures in - if you want a more party scene I recommend Cancun
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

marina

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was kind
Stayed 4 nights in May 2026
Verified review

8/10 Good

Jessica Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the staff. Everyone was kind and helpful and the entertainment staff was so much fun! We did NOT like that the pools close so early. That was a big dissatisfaction. Also, we don’t drink alcohol so it would’ve been nice to have energy drinks included.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Property was perf ct for our first full family vacation. Staff and amenities were great.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay very frequently in Playa Car , and have stayed at almost every resort there. This, by far, has been the best experience, even out of other RIU hotels. Staff was great, very friendly. Food was great, PLENTY to choose from. Great pools. Comfortable rooms . Will definitely be staying here again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Josefina Mendoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room bar start todo. Excelente
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

kora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room, always clean, nice staff
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Mikolaj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great beach, very helpful staff. A bit crowded to my liking.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

sarah

Liked: Cleanliness
The staff were so amazing. The beach was beautiful and the location is great.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Josie

Liked: Amenities
Big place, good service, good food.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the Yucatan. Great food and drinks, beautiful beach, friendly staff. The town is fun too!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Arshak Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean rooms, great food
Stayed 6 nights in Jan 2026