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Maya Bric Hotel

Property class: 3.5

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Photo gallery for Maya Bric Hotel

Pool waterfall - Maya Bric Hotel (Playa del Carmen)
Room - Maya Bric Hotel (Playa del Carmen)
Interior entrance - Maya Bric Hotel (Playa del Carmen)
Interior detail - Maya Bric Hotel (Playa del Carmen)
Terrace/patio - Maya Bric Hotel (Playa del Carmen)
A short walk from Quinta Avenida and Playa del Carmen Main Beach, Maya Bric Hotel provides a terrace, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the hot tub. Be sure to enjoy pool views at the on-site buffet restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Suite, 1 Queen Bed, Refrigerator, Pool View

Room

Junior Suite, 1 Queen Bed, Refrigerator, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Pool View

Room

Standard Room, 2 Double Beds, Pool View

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located on the boardwalk/promenade, Maya Bric Hotel is in Downtown Playa del Carmen neighborhood and is connected to a shopping center. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Traveling with kids? Consider Xcaret Eco Theme Park and Xaman Ha Aviary. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with skydiving and ecotours. Visit our Playa del Carmen travel guide
Map
Quinta Avda 455 Nte entre Calles 8 y 10, Playa del Carmen, 77710

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    1 min walk - 0.1 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    5 min walk - 0.3 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    6 min walk - 0.4 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    9 min walk - 0.5 miles
  • Central Square
    5 min walk - 0.3 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • Cervecería Chapultepec
    1 min walk
  • Mi Jardin Secreto
    1 min walk
  • Starbucks
    1 min walk
  • Fah Restaurant Bar
    1 min walk
  • Mercado 174
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: USD 8 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)

Entertainment

  • 22-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 9 per pet, per night

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 8 per person
  • Airport shuttle fee: USD 100 per vehicle (one way)
  • Pet fee: USD 9 per pet, per night
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

This property does not have elevators

Frequently asked questions

Does Maya Bric Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Maya Bric Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 9 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Maya Bric Hotel?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at Maya Bric Hotel?

Check-out is at 11 AM. Late check-out is available for USD 20 (subject to availability).

Does Maya Bric Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Maya Bric Hotel located?

This family-friendly Playa del Carmen hotel is located on the boardwalk/promenade, within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Playa del Carmen Maritime Terminal. Frida Kahlo Museum and Playa del Carmen Lighthouse are just steps away.

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Reviews

Maya Bric Hotel Reviews

7.4

Good

8.0

Cleanliness

8.6

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 45 out of 201 reviews
Rating 8 - Good. 79 out of 201 reviews
Rating 6 - Okay. 46 out of 201 reviews
Rating 4 - Poor. 19 out of 201 reviews
Rating 2 - Terrible. 12 out of 201 reviews

Reviews

Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Amenities
Okay for the price! But it can be much better!!!!!
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, very accessible to shops and restaurants. It was a bit loud near my room but my parents room wasn't. The breakfast was excellent. It was a good stay for the price. Very pleased.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está ubicado a 4 cuadras del ADO y los ferry en plena quinta avenida.. pero en esa cuadra no hay boliches y confiterías con música fuerte.. se puede dormir bien El desayuno bastante completo Buena relación precio calidad
Stayed 2 nights in Jun 2019
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

PÉSIMO HOTEL...!!!

Pésimo hotel, pésimo servicio, no tenían mi reservación, me dieron un cuarto que no servía la TV (cuando page por este servicio) pedí cambio de habitación o cancelación y me ignoraron, que iban a ver y me avisaban y al final el de administración se fue y solo dejo al que cuida que se me puso grosero de hazle como puedas... Las instalaciones descuidadas, las almohadas y sábanas manchadas de viejas y otras cosas más; el ruido de los bares y antros de junto se escucha todo y no deja dormir. La ubicación es lo único bueno, pero por el precio y el mal servicio conviene más otros hoteles qué hay en la misma ubicación y por el mismo precio. NO VAYAN A ESTE HOTEL...!!!!
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno en general

Un hotel pequeño y muy buen ubicado! Es básico pero cumple con todo lo necesario! Recomendable
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It was right in the middle of everything! Close to beach, places to eat, bars. If you dont like noise at night dont pick this place. I didnt mind because i was at out at night too..
Stayed 3 nights in Jan 2019
Verified review

6/10 Okay

The Security Guard was very mean. It was uncomfortable
Stayed 2 nights in Dec 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No servía la alberca no había agua ni para bañarme mal
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the strip so alot of noise at night but very good location, great breakfast, and nice towel decorate on bed
Stayed 3 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación

Ubicado en la quinta avenida, cerca de todo, habitación limpia y todo funcionaba bien, por la ubicación se escucha la música de los bares, en mi caso, no tuve problema para dormir, el desayuno es tipo buffet bastante bueno y completo.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Estancia en Maya Bric

El hotel está en una excelente zona, cerca de restaurantes, bares y áreas comerciales, sin embargo las condiciones del hotel son un poco descuidadas, le falta algo de mantenimiento, además de que no tiene acceso a estacionamiento.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel basico con excelente ubicación

Tiene una ubicación excelente, en el corazon de la 5a avenida, pero definitivamente lo mejor es que con todo y esto, una vez dentro el ruido de la fiesta y ambiente casi no se escucha o solamente poco mas que un ruido a lo lejos por lo cual no hay problemas para dormir. El personal del hotel se muy amable y los chicos de la cocina para el desayuno se esmeran para complacerte. Si buscas un hotel con lujos, este no es el lugar, pero si lo que buscas es un hotel donde relajarte después de un agitado día de excursiones o una noche de fiesta, que sea seguro y comodo, el Maya Bric es una excelente opción.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación.

referente a precio - ubicación es excelente esta en plena 5ta avenida y cerca de toooodo, me encanto en ese aspecto, referente a la habitación (la 04) el aire acondicionado no funcionaba y el baño hacia un ruido como de agua corriendo cada 10 minutos solo eso me desagrado de la habitación, la alberca estaba muy fría, el buffet de desayuno algo pobre la verdad, algo diferente de las fotos pero suficiente para comenzar el día. En general muy buen hotel, y si me hospedaría nuevamente pues como dije al estar en la 5ta avenida la cual amo yo encantada :D
Stayed 2 nights in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bien :)

Beau petit hôtel au calme (suivant les voisins) dans une rue animée au centre de Playa del Carmen et proche de la plage
Stayed 12 nights in May 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware of this hotel!

Prepaid a room from Saturday to Sunday but was going to check in on Sunday morning around 630am and checkout that same day at checkout time. Had my booking agency call the hotel and let them know I was checking in around 630am so to expect me then. They confirmed with Alex at the front desk. When I arrived at the hotel at 645am I had to wait 15 minutes because there was not receptionist until 7am. Alex arrived at 7am and after looking in the computer he tells me that they are sold out. I asked him how can they be sold out when I have a confirm prepaid reservation and they called the day before and told him I would checkin around 630am. He had no answer and just kept saying they were sold out. I asked for the manager and he told me he was not available till Monday. I told him to call his manager and he refused. Because of Alex I had to have my booking agent arrange another hotel room which took till 10am. Needless to say after 24 hours of flying I had to deal with this till 10am which is finally when I checked in to another hotel! Will never book this hotel again!
Stayed 1 night in May 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel centrico limpio

Fueron 7 dias camas comodas y lugar agradable buena atencion
Verified review

6/10 Okay

Nice hotel, close to beach and shopping.

Comfortable, great breakfast. Lots to see and do.
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

AWFUL. hotel rooms are next to pounding nightclub

Good people but hotel next to a pounding nightclub that went on until 3 in the morning EVERY single night. AWFUL. Moved rooms only after aggressively insisting but that did not help. Hotel room walls so thin you can hear coughs on the other side. No sleep for 5 days.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel - ¡Excelente desayuno y trato!

El hotel cumplió con lo prometido, salvo que al llegar me dieron una habitación por error que no tenía frigobar, al instante me la cambiaron por otra que sí tenía pero no tenía vista a la piscina, de todas formas, ello no me interesaba. Lo mejor fue el desayuno, los dos muchachos que lo atienden, muy macanudos, todo muy rico. Atendían de forma muy respetuosa y mantuvimos varias charlas con ellos sobre lugares que visitar y recomendaciones! Muchas gracias! La limpieza de las habitaciones muy buena. En la recepción, el trato muy bueno. Lo único a mejorar, los baños están integrados a la habitación y sería mejor una puerta hasta arriba para tener mayor intimidad. Se recomienda 100%. Iría nuevamente! ¡Gracias a todos los integrantes de Maya Bric!
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Location.location NOISE

This was the 4th time I stayed here over the past few years. But never before was the music from the bar across the street so bad. It was loud and horrible every night but worse on Saturday night. The music went on until 6 am.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena ubicacion

Personal amable. La habitación es comoda. Lo mejor es que todo queda cerca.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in downtown

Very nice there as it is not the Hilton, but serves it's purpose..Not your place if old fashioned, want quiet nights, or a whiner.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Desayuno ,Muy buena Limpieza

Buen dia, estuve hospedada con mi familia del 9 de nov al 13 del mismo mes, nos parecio comodo, con buen aire y buena ilumininacion, el desayuno es delicioso, todos los dias cambiaron nuestras toallas y ordenaban el cuarto, los empleados siempre con una sonrisa demasiado amables. Solo Por mejorar el lavamanos ya que no se iba el agua completamente. Gracias y Saludos
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location but

I booked junior suite room with refrigerator and pool view. They gave me room with no refrigerator at first. I complained about it and got another room with refrigerator but it was not pool view. Real problem got started at night. I felt bad drain smell from shower room. Next day they promised me to fix the problem but nothing was changed when I returned to hotel at night after excursion to Chichen Iza. What a bad experience all time ever.
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Muy buena ubicacion

Lo unico a destacar es la ubicacion del lugar, despues de reservar y pagar revise opiniones acerca del lugar, y coincido... Personal no muy interesado en la satisfaccion del cliente Habitaciones que guardan la humedad Toallas viejitas Sabanas que huelen a guardado Cortinas translucidas, literal quite una manta y la puse en la ventana Obvio sin estacionamiento Lo recomendaria solo por la ubicacion del lugar