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Grand Riviera Princess - All Inclusive

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A resort with multiple swimming pools, palm trees, and a view of the ocean. - Grand Riviera Princess - All Inclusive (Playa del Carmen)
Creator video - submitted by Alyssa Knight Studio
A resort with thatched-roof cabanas by a pool, surrounded by palm trees and a clear sky. - Grand Riviera Princess - All Inclusive (Playa del Carmen)
A resort with a pool, thatched-roof structures, and a white building with balconies. - Grand Riviera Princess - All Inclusive (Playa del Carmen)
A resort with a water canal, thatched-roof structures, and a well-maintained garden. - Grand Riviera Princess - All Inclusive (Playa del Carmen)
Luxury
5.0 star property
8.2

Very good

Luxury all-inclusive property in a shopping district

A free breakfast buffet, free water park access, and a nightclub are just a few of the amenities provided at Grand Riviera Princess - All Inclusive . Treat yourself to reflexology, a detox wrap, or a body treatment at the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; other things to do include archery, basketball, and volleyball. In addition to 3 swim-up bars and 2 beach bars, guests can connect to free in-room WiFi.

Popular amenities

  • All inclusive
  • Parking included

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Club Pool Access

A balcony with a glass railing, a pool, and outdoor furniture.

Family Club Pool Access

  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Club Deluxe

A modern hotel room with a sofa, a small round table, a bunk bed, and a large mirror.

Family Club Deluxe

  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Super Saver

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a tropical-themed wall mural.

Super Saver

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Platinum Suite Plunge Pool

A pool area with a chair and a table, a sliding glass door, and a view of the outdoors.

Platinum Suite Plunge Pool

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a tropical-themed wall mural.

Deluxe Room, Garden View

8.0 out of 10
Very good
(244 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Pool Access (Pool View)

A swimming pool with a clear blue water, surrounded by white buildings with balconies, and a thatched roof structure.

Deluxe Room, Pool Access (Pool View)

8.0 out of 10
Very good
(31 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Platinum Suite

A modern hotel room with a large bed, a headboard with vertical panels, two bedside tables, and a mirror on one wall.

Platinum Suite

7.4 out of 10
Good
(31 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Laguna Villa Suite

A modern bedroom with a large bed, a wooden ceiling, and a glass wall.

Laguna Villa Suite

9.6 out of 10
Exceptional
(14 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Playa del Carmen, Grand Riviera Princess - All Inclusive is in the entertainment district and near the beach. El Camaleón Mayakoba Golf Course and Terminal Punta Venado are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    14 min drive - 5.5 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    15 min drive - 5.7 miles
  • A beach with palm trees, a thatched-roof hut, and a marina with boats.
    Maroma Beach
    20 min drive - 9.8 miles
  • A coastal resort with clear blue waters, a rocky shoreline, and thatched-roof buildings.
    Xcaret Eco Theme Park
    27 min drive - 11.8 miles
  • Playa Xcalacoco
    4 min drive - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    41 min drive

Restaurants

  • Amaranto
    19 min walk
  • Alberca - Pool
    12 min walk
  • Yucatán Main Restaurant
    19 min walk
  • La Locanda
    9 min walk
  • Marley Coffee
    4 min drive

Similar properties

Exterior
Grand Sunset Princess - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.4 out of 10, Very good, 824 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 15 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Verde
  • Grill Restaurant
  • Internacional Restaurant
  • Italian Restaurant
  • Mexican Restaurant

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Table tennis
  • Tennis lessons

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (5,425 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Grand Riviera Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Grand Riviera Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Riviera Princess - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riviera Princess - All Inclusive ?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Are there all-inclusive benefits at Grand Riviera Princess - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Grand Riviera Princess - All Inclusive located?

Situated in the entertainment district, this all-inclusive property is 1.2 mi (2 km) from Playa Xcalacoco and within 3 mi (5 km) of Chun-Zumbul (diving site) and El Camaleón Mayakoba Golf Course. Gran Coyote Golf and Punta Esmeralda Beach are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Riviera Princess - All Inclusive Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 2257 out of 4626 reviews
Rating 8 - Good. 1110 out of 4626 reviews
Rating 6 - Okay. 647 out of 4626 reviews
Rating 4 - Poor. 299 out of 4626 reviews
Rating 2 - Terrible. 313 out of 4626 reviews

Reviews

Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious, clean,the staff was very helpful and friendly.U definitely recommend this hotel to anyone who wants a great place to stay.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Abathar Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in the treatment was amazing! The food was delicious & the staff were super helpful. I 100% recommend for anyone looking to stay at a beautiful resort.
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

Roberto

Liked: Cleanliness
Most of the staff were very friendly
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Roberto Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and neat, the staff was attentive and well informed the pools were amazing my kids had a great time the swim up bar was the best part about it
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Ivan Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation with the family!
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Minas

Liked: Staff & service
My overall experience was great the staff were amazing
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. Beautifully updated rooms. Friendly staff. Had a great time with family.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Glenda Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unbelievable time here !! We will be coming back again. The staff were so friendly and the whole place was super well kept and clean. The food was super delicious a variety to choose from and flavorful!!! We can’t wait ti come back !
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great if you’re traveling with children. Staff was very helpful and friendly. I would stay there again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've been to. The staff were very friendly and always willing to help out. I would definitely stay here again.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time here. Aaron and Javier were awesome bartenders at swim up bars and treated us like family. Rudolph and Perez were also great at the Brazilian restaurant. Awesome vacation will be repeat customers. Only reason for 4 star was the beach seaweed.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Melwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and very comfortable. There are seve
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice, pools are amazing. Very spread out so you don’t feel like you swimming with a ton of other people. Staff was very nice and helpful. They do immediately try to sell you on a vacation package the second you walk in so beware. Food was pretty good.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to spend with family ,night shows and amazing staff always worry about guests needs. Beautiful rooms. 10/10 I would definitely come back to this hotel.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff an everything was perfect the only thing I will say it’s that we were happy to get to the beach but it was with alot of seaweed
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, beautiful grounds at the resort, great food at all of the restaurants we ate at, and taking the catamaran excursion was worth it!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Dalyssia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. There are 2 buffets for breakfast lunch and dinner, entertainment every night including things for the kids.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big thanks to Sara the concierge for arranging the happy birthday balloons in my room. Room was clean. Staff were friendly. The food needs improvement but most all inclusive’s don’t have impressive food. The room service food was good though. The lady that was taking care of me during my spa pool time, appreciate her.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

jannett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing , very clean , well maintain . The restaurants and buffets are great. I love the stay in this resort . Some of the staff were very nice and some others were kind of rude They ignored you. Other than that I love the place.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Trevor M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Responsive staff. Pools were great. Food was good. No complaints.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Traveled with my daughter, the property is beautifully kept and clean. The rooms are newly renovated and really nic
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is family, friendly, very beautiful. It has everything that you could possibly imagine in a resort minus the Coati they can get rid of those. Definitely wish pool would stay open longer than 8 PM.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My group and I really enjoyed our stay at this resort. Rooms were beautiful, clean, and all the staff at this resort is amazing! The swim-up bar was my favoritee. I would definitely recommend and plan to come back again soon! :)
Stayed 5 nights in Jun 2026