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Grand Riviera Princess - All Inclusive

5.0 star property
Luxury property on the beach, with 12 outdoor pools

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Photo gallery for Grand Riviera Princess - All Inclusive

Table tennis, music library
Mini-golf
Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas
Exterior detail
Suite With Jacuzzi and Outdoor Shower | Free minibar, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Breakfast included
  • Parking included

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower | Free minibar, in-room safe, desk, blackout drapes

Suite With Jacuzzi and Outdoor Shower

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LED TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Children's theme room

Family Room

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 5

View all photos for Family Club Room - Pool Access, Pool View

Family Club Room - Pool Access, Pool View | View from room

Family Club Room - Pool Access, Pool View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View) | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Pool Access (Pool View)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies) | Free minibar, in-room safe, desk, blackout drapes

Suite (with 2 Jacuzzies)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Quadruple Room Deluxe With Garden View

Free minibar, in-room safe, desk, blackout drapes

Quadruple Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Premium With Garden View

Free minibar, in-room safe, desk, blackout drapes

Double Room Premium With Garden View

  • Sleeps 4
  • 2 Double Sofa Beds

View all photos for Double Room Luxury With Pool View

Free minibar, in-room safe, desk, blackout drapes

Double Room Luxury With Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Premium With Garden View

Free minibar, in-room safe, desk, blackout drapes

Quadruple Room Premium With Garden View

  • Sleeps 4
  • 2 Double Sofa Beds

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About the neighborhood

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.0 mile
  • Gran Coyote Golf - 4 min drive - 1.6 miles
  • El Camaleón Mayakoba Golf Course - 6 min drive - 1.8 miles
  • Playa del Carmen Main Beach - 10 min drive - 5.3 miles
  • Tres Rios Ecopark - 12 min drive - 4.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Alberca - Pool - ‬12 min walk
  • ‪Privilege Lounge - ‬18 min walk
  • ‪Piano Bar - ‬5 min drive
  • ‪Restaurante Hacienda - ‬13 min walk

About this property

Grand Riviera Princess - All Inclusive

Luxury all-inclusive property near El Camaleón Mayakoba Golf Course
A free breakfast buffet, a nightclub, and 3 swim-up bars are just a few of the amenities provided at Grand Riviera Princess - All Inclusive . This property is a great place to bask in the sun with a white sand beach, 2 beach bars, and sun loungers. Treat yourself to aromatherapy, a Swedish massage, or a detox wrap at the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; other things to do include archery, basketball, and kayaking. In addition to 3 poolside bars and a free daily manager's reception, guests can connect to free in-room WiFi.
Additional perks include:
  • 12 outdoor pools and an indoor pool, with 3 swim-up bars, free cabanas, and sun loungers
  • Free self parking
  • 6 outdoor tennis courts, a water park (surcharge), and babysitting (surcharge)
  • Luggage storage, a reception hall, and a billiards/pool table
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 674 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks like free stocked minibars and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Balconies, separate sitting areas, and free extra beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Verde
  • La Fondue
  • La Hacienda
  • La Vaquería
  • Mamma Mia

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Does Grand Riviera Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Grand Riviera Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Riviera Princess - All Inclusive ?

Self parking is free at this property.

What time is check-in at Grand Riviera Princess - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riviera Princess - All Inclusive ?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Are there all-inclusive benefits at Grand Riviera Princess - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Grand Riviera Princess - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course, and Punta Esmeralda Beach. Gran Coyote Golf and Chun-Zumbul (diving site) are also within 3 mi (5 km).

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Grand Riviera Princess - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1868 out of 3931 reviews
Rating 8 - Good. 993 out of 3931 reviews
Rating 6 - Okay. 548 out of 3931 reviews
Rating 4 - Poor. 259 out of 3931 reviews
Rating 2 - Terrible. 263 out of 3931 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mary Grace

Liked: Cleanliness
Great stay for families!
Stayed 8 nights in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in May 2025

10/10 Excellent

Majde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort i we'll go back again
Stayed 4 nights in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality all around.
Stayed 4 nights in Jun 2025

10/10 Excellent

Nertin

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort.
Stayed 8 nights in Apr 2025

10/10 Excellent

Johnna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good variety of activities, entertainment, and food options.
Stayed 5 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort.
Stayed 4 nights in May 2025

10/10 Excellent

Zhiwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, all the staff were super friendly during our stay!
Stayed 7 nights in Apr 2025

10/10 Excellent

Marlins Carina

Liked: Cleanliness, amenities, property conditions & facilities
Very good resort I been there 3 times and they are very kind and is very beautiful, food is good as well
Stayed 3 nights in Mar 2025

10/10 Excellent

jaquelin

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was super nice and very attentive! Made our stay very easy and felt really comfortable
Stayed 3 nights in May 2025

10/10 Excellent

Pedro

It was amazing thank you
Stayed 3 nights in Jun 2025

10/10 Excellent

Jerick

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly helpful staff, the resort is in the middle of renovation but still a 10/10. A lot of things to do and easy to get to anywhere you wanna go to nearby.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lisa Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing the property well kept. Food options great food taste great overall Only negative beach seaweed but no one can control that
Stayed 4 nights in May 2025

10/10 Excellent

Tarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed our vacation!!! We have been to many all inclusives and this is now one of our favorites.
Stayed 5 nights in May 2025

8/10 Good

BRIAN CORONADO

Liked: Cleanliness, amenities, property conditions & facilities
People is nice and friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

manuel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place , service was amazing ,good variety on restaurants. Only thing that was a little bad was parts of the resort is on maintenance now and half of the installation are closed it .
Stayed 7 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
All inclusive
Stayed 6 nights in May 2025

10/10 Excellent

Purvi Pravinbhai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay!!!! Omg i enjoyed it so much! The staff was welcoming and had a great time here. Ofcourse sea had a lot of seaweed (they tried their best to clean it ofc) and it smelled but the beach tacos are to die for.
Stayed 5 nights in Jun 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 6 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff. Specially Dalila from the vaqueria rest, very professional
Stayed 4 nights in May 2025

8/10 Good

Liliia

Liked: Cleanliness, staff & service, amenities
I want to recommend this resort to those who have never been anywhere else. Because there is nothing to compare it with. Everything is good, the food, the rest, and the service. With a family, this resort is just a godsend.
Stayed 6 nights in Jun 2025

10/10 Excellent

Everett

Liked: Cleanliness, amenities, property conditions & facilities
This resort property was fabulous. Clean and well maintained. Loved the nightly entertainment. The staff were very professional and friendly.
Nightlife
Stayed 7 nights in May 2025

10/10 Excellent

Mireyli

Liked: Cleanliness, amenities, property conditions & facilities
I booked this trip as a much needed last minute solo get away. I honestly don’t expect much, however it more than surpassed my expectations. I loved my stay so much that I will be coming back next month with my kids this time.
Stayed 5 nights in Jun 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and big resort, in store was super high priced other than that everything was great. Really nice people too
Stayed 4 nights in May 2025

8/10 Good

Carolina

Liked: Amenities
We had a great time
Stayed 7 nights in May 2025