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Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
Adults-only property with 6 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Outdoor pool, sun loungers, lifeguards on site
Creator video
3 bars/lounges, poolside bar, beach bar
Fitness facility
Outdoor pool, sun loungers, lifeguards on site
Royal Hideaway Playacar All Inclusive - Adults only is on a beautiful beach with an outdoor pool and spa. Guests love the helpful staff and beachfront location. Enjoy golf, volleyball, basketball, or relax in a beach cabana with the resort's amenities.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Room (Sunrise)

Luxury Room (Sunrise) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Sunrise)

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Private bathroom
Bathrobes
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

Luxury Room (Relax Pool) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Relax Pool)

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Private bathroom
Bathrobes
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, minibar, in-room safe, desk

Luxury Room

8.6 out of 10
Excellent
(35 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Private bathroom
Bathrobes
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Royal View)

Luxury Room (Royal View) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Royal View)

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Private bathroom
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 6 min walk - 0.4 miles
  • Playacar Beach - 19 min walk - 1.0 mile
  • Quinta Avenida - 2 min drive - 1.4 miles
  • Playa del Carmen Main Beach - 4 min drive - 1.8 miles
  • Xcaret Eco Theme Park - 10 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬7 min walk
  • ‪Bar Arrecife - ‬15 min walk
  • ‪La Terraza - ‬7 min walk
  • ‪rosa roja - ‬7 min walk
  • ‪Turquesa - ‬1 min walk

About this property

Royal Hideaway Playacar All Inclusive - Adults only

Luxury all-inclusive property near Playacar Beach
Near Playacar Golf Club, Royal Hideaway Playacar All Inclusive - Adults only provides a beach bar, a poolside bar, and a terrace. This property is a great place to bask in the sun with a beachfront location, beach cabanas, and beach volleyball. Treat yourself to a facial, a deep-tissue massage, or a manicure/pedicure at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Spanish cuisine. Fitness classes are offered at the health club; other things to do include volleyball and basketball. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers and a lifeguard on site
  • Free self parking and valet parking
  • 2 outdoor tennis courts, meeting rooms, and beach umbrellas
  • Massage treatment rooms, a billiards/pool table, and ATM/banking services
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 200 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with separate tubs/showers
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azia Avant Thai
  • Palazzo
  • Spices
  • The Grill
  • Ventanas

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 1998
  • Designated smoking areas
  • Lifeguards
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 3.5 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The restaurants at this property enforce a formal dress code.

We should mention

This property does not have elevators
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Frequently asked questions

Does Royal Hideaway Playacar All Inclusive - Adults only have a pool?

Yes, this property has an outdoor pool.

Is Royal Hideaway Playacar All Inclusive - Adults only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Hideaway Playacar All Inclusive - Adults only?

Self parking and valet parking are free at this property.

What time is check-in at Royal Hideaway Playacar All Inclusive - Adults only?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Royal Hideaway Playacar All Inclusive - Adults only?

Check-out is at noon.

Are there all-inclusive benefits at Royal Hideaway Playacar All Inclusive - Adults only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, rowing/canoeing, and more.

Where is Royal Hideaway Playacar All Inclusive - Adults only located?

Nestled on the beach, this Playacar property is within 1 mi (2 km) of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Playa del Carmen Main Beach and Quinta Avenida are also within 2 mi (3 km).

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Royal Hideaway Playacar All Inclusive - Adults only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1005 reviews
Rating 8 - Good. 216 out of 1005 reviews
Rating 6 - Okay. 93 out of 1005 reviews
Rating 4 - Poor. 62 out of 1005 reviews
Rating 2 - Terrible. 38 out of 1005 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate white sandy beach.excellemt service! Food options are great. This resort is outstanding for people over the age of 35.
Stayed 5 nights in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities
Had a very nice stay - good food options - good food quality - rooms are dated and could use upgrades - recommend a coffee / gelatto bar / area in main building - very quiet - could use alittle more night life action - all in all very nice resort
Stayed 7 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Property & Staff are outstanding, however, it lacks identity & atmosphere. It’s a solid 3.5-4 star resort !
Stayed 10 nights in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and peaceful balcony, where you can see the nice landscape and hear the ocean
Gorgeous beach
Fabulous room
Gorgeous property
Nice touches for all inclusive resort.
Stayed 4 nights in Oct 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room/ food / drinks/
Stayed 6 nights in Sep 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the location, resort and staff here. The beach was beautiful, with great views and delicious food. The resort and local shops don’t like to offer change for bills you get from the ATM, so plan ahead and get smaller bills before going to Mexico if you can, otherwise you’re basically spending $25 minimum every time you pay cash. You can pay card for things but it vibes with a percentage markup.
Stayed 7 nights in Oct 2025

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very good time at the hotel. There is room for improvement, but we would return!
The Deck - best place for breakfast with a view
Stayed 4 nights in Sep 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and classic.
Stayed 6 nights in Aug 2025

10/10 Excellent

Chrissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Hideaway was wonderful the staff is all super friendly and eager to please! Perfect get-a-way we will be back!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food quality, ocean view pool and the other quieter pools scattered throughout. My husband and I enjoyed the 1pm classes offered everyday. We went kayaking for free (had to figure that out on our own). A short 30 minute walk to 5th Ave and the public beach.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mark Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay! Helpful staff! Great food and drinks! We are already planning our next visit
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a smaller resort which was wonderful, the staff was amazing and attentive to your every need, making you feel like family, not just a number. food was excellent, with quality choices and ingredients, the food presentation was second to none. Cleanliness of the resort was awesome, some of the relax pools are in need of attention, but they were actively working on that while we were there. We have been to the Riviera Maya ten times in the past 8 years and have never stayed at the same resort twice. This resort will definitely be an exception to the rule as we will definitely be back many more times in the future. Highly recommend this resort if you want a very relaxing and quiet vacation with top notch service, food, and amenities.
Main pool
Looking towards lobby
Beautiful beach
Stayed 7 nights in Aug 2025

10/10 Excellent

Christopher E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Hudeaway is a beautiful resort. The staff goes above and beyond. The food is great. We will definitely return soon.
Stayed 7 nights in Jun 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 5 nights in Jul 2025

10/10 Excellent

floyd Martino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been to Playa Del Carmen over ten times and have stayed at seven different resorts. We stayed a total of 13 days and truly enjoyed our stay. I wanted to give a shout out to Carlos Quintal in the Grill restaurant. Carlos Quintal truly defined what customer service is all about. He was so attentive to our needs and also a true gentleman. Carlos, along with a great resort, is the reason we plan on returning. A+
Stayed 13 nights in Jul 2025

8/10 Good

Millissa

Liked: Cleanliness, amenities, property conditions & facilities
Love the traditional feel of this resort. The small relaxing pools give you secluded lagoon feel. Everyone was so amazing & helpful, EXCEPT Armando. He was our pavilion concierge. He wouldnt work with us at all. Put every dinner reservation @ 8 or 8:30. Didn't even book dinner for our last night. When they changed consierges on our ladt day, our new concierge was fabulous! She called up & got us a last minute reservation for 6pm. Prearranged our breakfast to arrive at a specific time before our departure.
Stayed 6 nights in Sep 2025

10/10 Excellent

Kwadwo

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 6 nights in Jul 2025

8/10 Good

Rudys

Liked: Cleanliness, property conditions & facilities
Good property and location Staff was very friendly Food was good options and fresh Hotel needs a mild refresh on paint Overal 7.5/10
Stayed 2 nights in Jun 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good. Entertainment was a bit lacking. A coffee shop would be nice. All in all was a good stay and would return
Stayed 10 nights in May 2025

10/10 Excellent

Ashley Debbie Dianne

Liked: Cleanliness, staff & service, amenities
The Royal Hideaway is an absolutely beautiful resort with an incredible beach for miles and turquoise waters! The food and staff is top notch. The staff goes above and beyond to ensure everything is perfect. It’s also close to downtown which is nice if you want to escape the quiet and go and experience the Fifth Ave life. Resort is quiet and peaceful. I love it and will definitely return soon.
Stayed 5 nights in May 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all inclusive in Playacar! Great location and absolutely wonderful staff. In my opinion a much better option than the Hilton in every way
Stayed 7 nights in Oct 2024

6/10 Okay

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Overall decent stay but felt overpriced. Food was subpar and rooms were a bit outdated. Staff was awesome and the beach is the nicest on the entire strip of resort.
Stayed 5 nights in Feb 2025

8/10 Good

Elsa

Liked: Cleanliness, amenities, property conditions & facilities
The property is old, It is extremely necessary to fix some things, especially the bathrooms. Defective shower. The pools need more love and staff to take care of them. Only in one could the attention be seen.
Stayed 6 nights in Jun 2025

10/10 Excellent

Kristen

Liked: Cleanliness
This was our third time to this resort. Haven’t been in about 10 years . Still a solid adults only resort. Wonderful beach and clean pools and wonderful food. I highly recommend if you want very relaxing , low key adults only resort. We prefer a smaller hotel. Very walkable. Love the room service and all the workers are so nice and very helpful. Loved the live guitar player by the pool. Spices was our favorite restaurant. We do miss the ceviche and tuna tartar that used to be served at lunch. The paella lunch by the pool was great. Plan to go back next year.
Stayed 4 nights in Jun 2025

10/10 Excellent

Halyna

Liked: Cleanliness, staff & service, property conditions & facilities
We like a lot this resort and wish to come back again.
Stayed 8 nights in Aug 2024

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