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Royal Hideaway Playacar All Inclusive - Adults only

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Outdoor pool, sun loungers, lifeguards on site - Royal Hideaway Playacar All Inclusive - Adults only (Playa del Carmen)
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On the beach, white sand, beach cabanas, beach umbrellas - Royal Hideaway Playacar All Inclusive - Adults only (Playa del Carmen)
On the beach, white sand, beach cabanas, beach umbrellas - Royal Hideaway Playacar All Inclusive - Adults only (Playa del Carmen)
Property amenity - Royal Hideaway Playacar All Inclusive - Adults only (Playa del Carmen)
Luxury
4.5 star property
8.6

Excellent

Coastal luxury in Playacar

Powdery white sands stretch along turquoise waters where servers deliver refreshments to beach loungers. The resort's six restaurants offer fresh seafood to authentic Mexican cuisine. Guests can retreat to the 24-hour hot tub or enjoy live music at three elegant bars.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Room (Sunrise)

Luxury Room (Sunrise) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Sunrise)

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room (Relax Pool)

Luxury Room (Relax Pool) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Relax Pool)

9.0 out of 10
Wonderful
(19 reviews)
  • Resort view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room

Luxury Room | Premium bedding, minibar, in-room safe, desk

Luxury Room

8.6 out of 10
Excellent
(38 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room (Royal View)

Luxury Room (Royal View) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Royal View)

9.0 out of 10
Wonderful
(24 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on the beach, Royal Hideaway Playacar All Inclusive - Adults only is in Playacar, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Take an opportunity to explore the area for water adventures such as fishing and other activities like golfing. Visit our Playa del Carmen travel guide
Map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach
    Playacar Beach
    11 min walk - 0.6 miles
  • Quinta Avenida
    Quinta Avenida
    4 min drive - 1.4 miles
  • Playacar Golf Club
    6 min walk - 0.4 miles
  • Mayan Ruins of Playacar
    11 min walk - 0.6 miles
  • Xaman Ha Aviary
    19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN)
    55 min drive

Restaurants

  • rosa roja
    7 min walk
  • Viva Wyndham Maya
    7 min walk
  • Turquesa
    1 min walk
  • Occidental Allegro
    3 min walk
  • pepe’s food tequila
    1 min drive

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  • All inclusive
  • Spa
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azia Avant Thai
  • Palazzo
  • Spices
  • The Grill
  • Ventanas

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 1998
  • Designated smoking areas
  • Lifeguards
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The restaurants at this property enforce a formal dress code.

We should mention

This property does not have elevators
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Royal Hideaway Playacar All Inclusive - Adults only have a pool?

Yes, this property has an outdoor pool.

Is Royal Hideaway Playacar All Inclusive - Adults only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Royal Hideaway Playacar All Inclusive - Adults only?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Royal Hideaway Playacar All Inclusive - Adults only?

Check-out is at noon.

Are there all-inclusive benefits at Royal Hideaway Playacar All Inclusive - Adults only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, rowing/canoeing, and more.

Where is Royal Hideaway Playacar All Inclusive - Adults only located?

Nestled on the beach, this Playacar property is within 1 mi (2 km) of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Quinta Avenida and Playa del Carmen Main Beach are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Royal Hideaway Playacar All Inclusive - Adults only Reviews

8.6

Excellent

9.4

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 596 out of 1003 reviews
Rating 8 - Good. 215 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

Reviews

Verified

10/10 Excellent

PETRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful. The beautiful grounds, the delicious restaurants, and the exceptional staff made for an excellent trip.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and gorgeous location. Grounds and room was beautiful
Stayed 5 nights in May 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Service everywhere was over the top. It was everything we could have wanted/expected and then some!
Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facility was amazing. Felt the food lacked a little but they were excellent for dietary restrictions such as gluten. My wife being gluten free was accommodated at every restaurant.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Carol Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were very nice and great location overlooking the beach.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Peter R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all the way around. Good food, clean and very accommodating.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Beautiful beach, great pools, the food and drinks were delicious, the staff was friendly and helpful, the beds were super comfortable and the grounds were meticulous. It would have been nice if the coffee machine in the restaurant by the beach had been turned on and pastries or something available before 7am for us early risers.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness
The pool was enjoyable. Great staff at the resort and the spa was excellent!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, very well maintained, clean and beautiful. The beach was very clean, as were the pools. Bathrooms around the property were also clean and tidied often.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, food was very good. Beach was clean but coul
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities were perfect. We had a wonderful time.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort. The staff was wonderful. Shout out to Carlos, our concierge, who went above and beyond. We will definitely be back.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was incredible. The staff was excellent. The resort was impeccable. Our room was cozy, spacious, and clean.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Michelle N.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful with the beach just steps away. The room we were assigned was too hot for an American. The air conditioner barely worked and kept the room around 80°. Once we were moved to a new room in a different building things greatly improved. The staff was great when it came to giving us a fan to make it through the night and then moving our re-packed bags while we’re on an adventure in Tulum. I do suggest they get new AC units in the buildings that have issues. Otherwise, the restaurants, bars, pools, rooms, staff, beach, and amenities were amazing!
Stayed 6 nights in May 2026
Verified

8/10 Good

Richard L

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean, the staff were friendly, and the pool area was good. However, service in all the restaurants was very good, and the food was very good as well. One downside was the sunbeds being reserved from as early as 5am, which made it difficult to find available loungers later in the day. The air conditioning was also not adequate. Our first room would not cool below 25°C, so we had to switch rooms. The new room reached 21°C, which still wasn't ideal, but it was manageable and we made it work. Overall, we had a pleasant stay but unfailingly we had a bad experience with a manger, and the AC was just awful, for these reasons we will not be back.
Stayed 5 nights in Jun 2026
Verified

8/10 Good

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area is beautiful and grounds are amazing. Rooms are very nice and clean, beds are very comfortable. Making reservations for early dining is almost impossible, by the time you arrive at the property the only times available for dinner are after 8pm.
Stayed 4 nights in Mar 2026
Verified

2/10 Terrible

Saige

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice - everything else about this place is horrific
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robert William

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful deep beach. The food at all of the restaurants were spectacular. The staff is very friendly and always welcoming
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good breakfast
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

TERRY STACY JON

Liked: Cleanliness, amenities, property conditions & facilities
Smaller resort, but more quaint than cramped. Staff, amenities and beach were great
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

kelly

Liked: Cleanliness, property conditions & facilities
Staff was amazing. Very relaxing resort
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Traci

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Rooms are beautiful and beds sleep great. Some of The staff are nice and some are not. The restaurants do not like to accommodate groups of 4 or more. Beautiful grounds.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Yes very nice resort. Older people a lot of retirees hard to get pool spots. Very nice comfortable beds , no buffet must book into restaurants. Clean and well maintained
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and well maintained. There was a small leak in the bathroom, which was fixed extremely quickly once notified. Good sized room in a smaller setting. Beach was lovely and sandy entrance to ocean. Poolside chairs get taken quickly in the morning, but the beach always had chairs available. Plenty of shade options or sun options. The relaxation pools are neat and give a tucked away and private feel. Food was good, but make reservations early to get the locations and times you want.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Impeccable boutique hotel with a lot of character. Nice room with balcony. Good food.
Stayed 7 nights in Dec 2025