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The Reef Playacar Beach Resort & Spa

3.5 star property
Beachfront resort with 3 restaurants and a marina

Choose dates to view prices

Photo gallery for The Reef Playacar Beach Resort & Spa

Outdoor pool, pool umbrellas, sun loungers
Private beach, white sand, sun loungers, beach umbrellas
Garden
Sauna, body treatments, hot stone massages, deep-tissue massages
Exterior
Located near Playacar Golf Club, The Reef Playacar Beach Resort & Spa offers a beachside getaway with all-inclusive options. Enjoy beach massages and treatments at Ome spa, sailing, volleyball, three restaurants, and a poolside bar with high-speed WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
LED TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior with Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Superior with Garden View

  • 27 sq m
  • Sleeps 2

View all photos for Room Premium with Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Premium with Garden View

  • 27 sq m
  • Sleeps 2

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(146 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
LED TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Superior with Garden View

  • 27 sq m
  • Sleeps 4

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium with Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Premium with Garden View

  • 27 sq m
  • Sleeps 4

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About the neighborhood

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 3 min walk - 0.2 miles
  • Playacar Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile
  • Quinta Avenida - 19 min walk - 1.0 mile
  • Playa del Carmen Main Beach - 11 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪La Terraza - ‬13 min walk
  • ‪Turquesa - ‬9 min walk
  • ‪La Barra Artesanal - ‬8 min walk
  • ‪Il Portico - ‬2 min walk
  • ‪Cancun Pool Bar - ‬6 min walk

About this property

The Reef Playacar Beach Resort & Spa

Family-friendly resort near Quinta Avenida
Playacar Golf Club and Playacar Beach are located near The Reef Playacar Beach Resort & Spa, which provides an adjacent golf course, a marina, and a swim-up bar. With a private beach, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Indulge in a body wrap, reflexology, and a Swedish massage at Ome, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; other things to do include kayaking, surfing/body boarding, and scuba diving. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Free bicycle rentals, tennis courts, and beach towels
  • Beach umbrellas, a porter/bellhop, and a front-desk safe
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 198 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • 32-inch LED TVs with premium channels
  • Balconies, refrigerators, and free extra beds

All inclusive details

All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Botticelli
  • Chula Vista
  • Terraza Grill

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,167 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 18 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.77 per accommodation, per night
  • Destination fee: USD 1.24 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Does The Reef Playacar Beach Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Reef Playacar Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Reef Playacar Beach Resort & Spa?

Self parking is free at this property.

What time is check-in at The Reef Playacar Beach Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Reef Playacar Beach Resort & Spa?

Check-out is at noon.

Are there all-inclusive benefits at The Reef Playacar Beach Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is The Reef Playacar Beach Resort & Spa located?

Located in Playacar, this beachfront resort is next to a golf course and within a 10-minute walk of Mayan Ruins of Playacar and Playacar Beach. Playa del Carmen Main Beach and Quinta Avenida are also within 1 mi (2 km).

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The Reef Playacar Beach Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 462 out of 1019 reviews
Rating 8 - Good. 289 out of 1019 reviews
Rating 6 - Okay. 144 out of 1019 reviews
Rating 4 - Poor. 60 out of 1019 reviews
Rating 2 - Terrible. 64 out of 1019 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maria Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great bartenders room very clean nice air-conditioned
Stayed 6 nights in Oct 2025

8/10 Good

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Swim-up bar was awesome. Property is on the beach and you can see the ocean even from the pool!
Stayed 6 nights in Sep 2025

10/10 Excellent

MARIDETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice. Comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the animals that roam the property
Stayed 1 night in Sep 2025

10/10 Excellent

Valeria Anahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beach
Stayed 7 nights in Aug 2025

10/10 Excellent

Vessma Mary

Liked: Cleanliness, property conditions & facilities
Enjoyed our stay, recommended
Stayed 4 nights in Jun 2025

8/10 Good

Oyuky

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Loved the hotel it was beautiful and so peaceful. The rooms were very clean. What I did not like about this hotel was the attitude of the staff, for example we asked the gentleman at bar in the lobby for 2 foam cups and spoons for our kids cereal, the face he made us left us speechless, made us feel so uncomfortable. Never the less we didn't do all inclusive because we weren't gonna be in the hotel so for us everything being clean and beautiful was worth it.
Stayed 2 nights in Sep 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and intimate feeling. Natural location with lots of beautiful landscaping.
Stayed 6 nights in Jul 2025

10/10 Excellent

Cerian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay!

A lovely, stay with very comfortable, clean rooms and fantastic customer service from all the staff. Thank you!
Stayed 2 nights in Jul 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartenders and activity folks were amazing they made vacation great for me
Stayed 7 nights in May 2025

10/10 Excellent

herman

Liked: Cleanliness, amenities, property conditions & facilities
The nature around the area
Stayed 1 night in Jun 2025

4/10 Poor

Valter

Disliked: Cleanliness, staff & service, property conditions & facilities
The food was of bad quality, staff rude and lazy.
Stayed 7 nights in Jul 2025

8/10 Good

Sarah Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very great place to stay! Very friendly staff and great spot for all ages! Only complaint was not getting checked into our room right away because of overbooking on their part.
Stayed 5 nights in Mar 2025

8/10 Good

BELINDA

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this resort. They could really improve their food for dinner but it was beautiful, clean and staff was great
Stayed 7 nights in Jan 2025

8/10 Good

Jose R

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff was super friendly and easy to coordinate with. They were helpful with booking excursions and airport transportation. Being onsite was absolutely beautiful with tons of amenities all around. I would definitely stay here again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at the reef! The staff was lovely, the beach was beautiful, everything was easy and convenient. Our kids loved the pools, swim up bar, and the gulf water. We definitely will be back!
Stayed 7 nights in Feb 2025

10/10 Excellent

Phil

Hotel is very nice yet not overwhelming. Multiple small buildings reduces the number of neighbors near by. One was a loud child, but not bad. Nice pools on way to beach. I liked the natural style and jungle garden. Room had a hair dryer and fridge.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the tropical forest feel, and that it's a smaller property so it wasn't crowded.
Stayed 7 nights in Jan 2025

6/10 Okay

Ivo Georgiev

Liked: Cleanliness, amenities, property conditions & facilities
The food was very limited as chose.
Stayed 7 nights in Apr 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, beach vacation. Family friendly. We were always able to find a beach chair and a drink!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice

Really nice hotel/resort. A couple of issues that were fixed quickly. The food is good but not sensational. Very relaxing, and a very friendly and helpful staff.
Stayed 5 nights in Feb 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time at this resort. Was perfect for us. Travelled with husband and two babies. Not too over the top but beautiful. The beach was cleaned up pretty good even if sargassum had started to get bad on a lot of Quintana Roo beaches, no issues for swimming. The area is very quiet and safe but also walking distance to playa del Carmen for a more upbeat feel. Food was good too, and all the workers were so nice. Would love to come back.
Stayed 4 nights in Apr 2025

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Here are the likes:loved the beach , spacious, soft white sand, blue water very little sargass grass, pretty much none until the last day when it was windy , lounge chairs options were through out the property, we saved seats before we ate breakfast and never had an issue, seemed to be enough for everyone, always felt like it wasn’t crowded, maybe it was the jungle /trees through out ? No lines for meals , activities were great, mostly Elena the activity director!! She was so spunky, great Zumba in the pool, she made mine and my daughters
Stayed 6 nights in Apr 2025

8/10 Good

YANA

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 8 nights in Feb 2025

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