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Overview of The Reef Playacar Resort & Spa-Optional All Inclusive

Photo gallery

Guest reviews

3.9/5 Good
1,429 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Pool
  • Free Parking
  • All inclusive
  • Air Conditioning

Map

What's nearby

Popular LocationPlaya del Carmen Maritime Terminal20 min walk
Popular LocationPlayacar Golf Club1 min drive
AirportPlaya Del Carmen, Quintana Roo (PCM)4 min drive
Popular LocationYucatek Divers4 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Superior Room, Balcony, Garden View

    Room amenities

    • 291 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Premium room, balcony, garden view

    3.6/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details

About this area

Playa del Carmen

Located on the beach, The Reef Playacar Resort & Spa-Optional All Inclusive is in Playa del Carmen's Playacar neighborhood, an area with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach Club, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Traveling with kids? Consider 3D Museum of Wonders, or check out an event or a game at Mario Villanueva Stadium Madrid. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours, skydiving, and cave exploring in the area.

Map
Popular Location

What's nearby

  • Playa del Carmen Maritime Terminal - 20 min walk
  • Playa del Carmen Main Beach - 20 min walk
  • Playacar Golf Club - 1 min drive
  • Yucatek Divers - 4 min drive
  • Nuestra Senora del Carmen Catholic Church - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive

About this property

The Reef Playacar Resort & Spa-Optional All Inclusive

Beach spa retreat walking distance from Playacar Golf Club
Catch some rays at the beach or spend the day relaxing at The Reef Playacar Resort & Spa-Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 198 rooms offer balconies, refrigerators, and LED TVs with cable channels. Other amenities available to guests include free bottled water, ceiling fans, and hair dryers.
The Reef Playacar Resort & Spa-Optional All Inclusive offers 198 accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Spa at The Reef has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily.

All inclusive details

All-inclusive room rates at The Reef Playacar Resort & Spa-Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and local beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/boogie boarding

Land activities

Bicycling
Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

Available in some public areas: WiFi (MXN 300 per day)

Parking and transportation

Free self parking
Roundtrip airport shuttle (surcharge)

Food and drink

All buffet and à la carte meals, snacks, and local beverages included
3 restaurants and 1 coffee shop/café
1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar

Things to do

18 holes of golf
Aerobics classes
Beach volleyball
Billiards/pool table
Boat tours
Children's pool
Fishing
Fitness center
Free bicycle rentals
Full-service spa
Kayaking
Outdoor pool
Parasailing
Playground
Sailing
Scuba diving
Shopping
Snorkeling
Surfing/boogie boarding

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry cleaning service
Free children's club
Free cribs/infant beds
Free rollaway/extra beds
Free supervised childcare/activities
Laundry facilities
Outdoor pool
Playground
Refrigerator
Snack bar/deli

Conveniences

ATM/banking services
Gift shop/newsstand
No elevators

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room
Business center
Computer station
Conference space (5167 square feet)

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Marina onsite
Pool sun loungers
Pool umbrellas
Terrace

Spa

3 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - on the beach
Massage/treatment rooms
Spa open daily
Spa tub
Steam room
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Beach towels
Designated smoking areas (fines apply)
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Ceiling fan
Free cribs/infant beds
Free rollaway beds

Bathroom

Free toiletries
Hair dryer
Shower/tub combination

Entertainment

32-inch LED TV
Cable channels
Premium channels

Food and drink

Free bottled water
Refrigerator

Outdoor space

Balcony

More

Desk
Iron/ironing board
Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 2 April 2020 to 14 June 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 300 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 300 per day (rates may vary)
  • In-room safe fee: MXN 0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort
The Reef Playacar Resort Spa
The Reef Playacar Resort Spa All Inclusive
The Reef Playacar Resort Spa Optional All Inclusive
The Reef Playacar Resort & Spa-Optional All Inclusive Resort

Guest reviews

5 - Excellent
469
4 - Good
551
3 - Okay
242
2 - Mediocre
116
1 - Poor
51
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love this property-this was our 6th time staying here. The only complaint I have is our air conditioner needed a good cleaning or new filter if they have them in them. There were 3 rooms booked in our group, ours was the only stinky one.

Stayed 7 nights in Mar 2020

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

The entertainment staff was super awesome. The food was very few options. Overall we enjoined our stay.

Stayed 5 nights in Mar 2020

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Mar 2020

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 7 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 6 nights in Mar 2020