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Be Playa Hotel Boutique & Rooftop Bar - Adults Only

5.0 star property
Guests can enjoy exotic meals at the hotel's Sushi Club restaurant before lounging by the pool or exploring the nearby Mamitas Beach area

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Photo gallery for Be Playa Hotel Boutique & Rooftop Bar - Adults Only

Master Suite | Jetted tub - Be Playa Hotel Boutique & Rooftop Bar - Adults Only (Playa del Carmen)
Junior Suite | View from room - Be Playa Hotel Boutique & Rooftop Bar - Adults Only (Playa del Carmen)
A bar area with wooden beams, hanging lights, and a crowd of people. - Be Playa Hotel Boutique & Rooftop Bar - Adults Only (Playa del Carmen)
Outdoor pool, pool umbrellas, sun loungers - Be Playa Hotel Boutique & Rooftop Bar - Adults Only (Playa del Carmen)
Interior - Be Playa Hotel Boutique & Rooftop Bar - Adults Only (Playa del Carmen)
Located near Quinta Avenida, Be Playa Hotel offers full breakfast and lunch or dinner at its Sushi Club restaurant. Guests can enjoy cocktails at the poolside bar, ocean views from the terrace, and complimentary WiFi throughout their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping

Room options

View all photos for Standard Suite

Standard Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Suite

7.8 out of 10
Good
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A bedroom with a bed, two wall-mounted lights, a nightstand, and a wall with a quote.

Junior Suite

7.8 out of 10
Good
(8 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite

A modern bathroom with a marble sink, a decorative basket, and a large mirror with lights.

Master Suite

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Be Playa Hotel Boutique & Rooftop Bar - Adults Only is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. Take an opportunity to explore the area for water adventures such as fishing. Visit our Playa del Carmen travel guide
Map
Playa del Carmen, QROO

What's nearby

  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    2 min walk - 0.1 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    3 min walk - 0.2 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    10 min walk - 0.5 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    11 min walk - 0.6 miles
  • Central Square
    10 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    49 min drive

Restaurants

  • La Vagabunda
    2 min walk
  • Trattoria del Centro
    1 min walk
  • Pizza Renzo
    2 min walk
  • Wings Factory
    1 min walk
  • La Vaca Gaucha
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) during limited hours on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sushi Club

Things to do

  • Concerts/live shows
  • Music library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Be Playa Hotel Boutique & Rooftop Bar - Adults Only have a pool?

Yes, this property has an outdoor pool.

Is Be Playa Hotel Boutique & Rooftop Bar - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Be Playa Hotel Boutique & Rooftop Bar - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Be Playa Hotel Boutique & Rooftop Bar - Adults Only?

Check-out is at noon.

Does Be Playa Hotel Boutique & Rooftop Bar - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per person fee applies.

Where is Be Playa Hotel Boutique & Rooftop Bar - Adults Only located?

Located in Downtown Playa del Carmen, this luxury hotel is steps from Mario Villanueva Stadium Madrid and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Be Playa Hotel Boutique & Rooftop Bar - Adults Only Reviews

8.4

Very Good

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 466 out of 853 reviews
Rating 8 - Good. 211 out of 853 reviews
Rating 6 - Okay. 94 out of 853 reviews
Rating 4 - Poor. 39 out of 853 reviews
Rating 2 - Terrible. 43 out of 853 reviews

Reviews

Verified

10/10 Excellent

Nakiba

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very accommodating and the location was superb.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay very good location, good service, nice rooftop
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

tomer

Liked: Staff & service, amenities
The staff was amazing. Did everything they can to assist
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Matthew Allan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In need of repairs and require a good cleaning! Clean comfortable bed, dirty floors the room requires repairs! Very run down!
Stayed 10 nights in Feb 2026
Verified

6/10 Okay

LISA

Room was clean, large and nice. The location was also good. The only issue was there was all the parking was metored which was annoying to deal with. There was also an issue at check out that cost additional money.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Erick

Liked: Cleanliness, property conditions & facilities
The hotel is located very near 5th avenue and is a decent place to stay. Basic amenities like blow dryer and iron were not found in room. The hotel is clean and worth the price just don’t set your expectations too high.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love my stay at playa boutique the staff has amazing customer service and always willing to accommodate it's very secure the rooms are very nice then I absolutely love this staff Karen and Danny have been absolutely amazing I would recommend it to my friends and family thank you to Karen and Danny we're amazing outstanding customer service 😊!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

sandra lucrecia guerra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, near 5ta avenida and the beach, frienbly staff and excellent breakfast
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at, everything walkable from the hotel. We have stayed here a few times. The breakfast is exceptional.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back

Great hotel, perfect location to enjoy the city within walking distance of everything
Stayed 3 nights in Feb 2025
Verified

4/10 Poor

Brandi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This botique has a nice location. and is very safe. The rooftop pool is nice however the cleanliness is so so and the breakfast was no options just given a plate. This is still a decent place to sleep and use for visiting the area.
Stayed 2 nights in May 2025
Verified

8/10 Good

PATRICK JR

Liked: Cleanliness, amenities
I had a great stay, Other than the elevators not working, it was great. The pool was clean. The Jacuzzi was great, And it’s close to 5 street
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Premium room and services for a fraction of the cost. The rooms were spacious and very clean. The staff very friendly. Elevator wasn’t working and no parking, but for the location, the price, the decor and everything else, it was still a 10/10 for me
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
I really like the hotel, it's a bit in need of repair and refresh especially the roof top pool area. But it wouldn't prevent me from staying there again. Personal is lovely its located in a good area. Loved it
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

Shaina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked this hotel for the jacuzzi tub and location. Location is ideal however we were there for 4 nights and had no hot water. Our room was nice and clean but the rooftop area around the pool was dirty and rundown. Absolutely a joke that this is advertised as a 4 star property.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Joseph

Liked: Property conditions & facilities, communication
Friendly service
Stayed 2 nights in Aug 2023
Verified

4/10 Poor

Sebastian

Liked: Staff & service
Disliked: Cleanliness, amenities
Booked King bed master suite, when we showed up we were pressured to take a double bed suite which we didn’t agree with so we eventually got given the suite we booked. Im usually not one to complain about service but the rooms wasn’t cleaned for the first 2 days, when it was the towels were not changed ams folded up to look like they had been changed. The water in the sinks and showers had abismal water pressure and was almost impossible to shower or brush your teeth and when you did the lack if hot water was an issue aswell. On our last day the area suffered power outage and the hotel did not have a generator as a back up and we were left locked out of our rooms for about 2.5 hours from 8-10:30 pm, subsequently when the power came on we did not have any running water for the day that followed, even the toilets wouldn't flush. Its playa so we did some great people and the staff was helpful and friendly. Kudos to the servers on the roof top patio who made our stay more enjoyable.
Stayed 8 nights in Dec 2025
Verified

8/10 Good

John

Ac was good! Bumped cold. Sushi resturant was very good downstairs . Pool was a little cold . Room was clean
Stayed 7 nights in Feb 2024
Verified

4/10 Poor

Mandy

Disliked: Staff & service, property conditions & facilities
Old and a bit dingy. Funny smell in the room. Got a good price because the elevator was down but would not be ok paying more.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

RACHELLE

Liked: Cleanliness, staff & service
The staff was very kind and helpful. The hot water situation could be better. I had a six day stay: two days the water was cold, two days it was luke warm, and the last two days it was much better, but not hot. The lights were off in the first floor hallway. Even though I reported it on the first night, they were never fixed. I also asked and was granted a room change due to a mold smell in my room.
Stayed 6 nights in Jan 2025
Verified

2/10 Terrible

Moshud

Liked: Cleanliness, property conditions & facilities, room comfort

Bad staff

Hotel is nice and comfortable. The hot water stopped working the 2nd day. The hotel management said that they’ll issue a refund for that night. However, they went back on their words and didn’t give even a penny back. Terrible service
Stayed 2 nights in Jan 2024
Verified

4/10 Poor

Gabriela

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you are ok with arriving to no hot water & not being given the room you booked, staying here is for you. If you are ok with noise from the club until 4am, this is for you. They did move me rooms due to lack of hot water& shower had a missing door. pool is nice. Breakfast looked good- didn’t have any. Coffee- mediocre. Rooms-old. Staff- lady & older gentleman , kind.
Stayed 6 nights in Dec 2023
Verified

4/10 Poor

Jason

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Significant maintenance issues

AC was broken. Tub was broken. Very very noisy well into the night. Couldn't open patio door because if noise which made the broken AC even worse. Comfortable bed and nice shower. Otherwise wouldn't return.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Diane

Liked: Cleanliness, property conditions & facilities, communication
Overall our stay was nice. Close proximity to 5th Ave shopping and vendors. Your stay includes breakfast but not a buffet, more so one juice, one plate of food and that’s it. They give you a boxed lunch if you’re going to spend the day out on excursions, but you can’t have breakfast ABD a boxed lunch to go, it’s one or the other. The hot tub in room takes about 45 mins to fill up and doesn’t get too hot, but other than that it was cool. The TV doesn’t have any English channels so don’t expect to chill out and watch some good ole American TV. Safe place to stay overall, I would stay here again.
Stayed 4 nights in Aug 2023
Verified

4/10 Poor

Jose

Liked: Amenities
Disliked: Property conditions & facilities
The place needs to be updated for sure. It’s nice because it’s right around the corner from the strip and walking distance of all the restaurants. We got our room upgraded when we got there but it wasn’t great. As soon as we walked in the room the smell of sewage pipes hits you. The curtains were torn lots of holes. The rain shower head most def needs to be changed. The water spits out everywhere but straight down. The tube in the room did not hold the water so a useless “hot tube” in the room. The bartender Danny was great super friendly very talkative! The whats up app is useless they take forever to answer to a message. This was my second time staying here and I def wouldn’t stay here again.
Stayed 2 nights in Feb 2025