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Be Playa Hotel Boutique & Rooftop Bar

4.0 star property
Hotel with an outdoor pool, steps from Quinta Avenida

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Photo gallery for Be Playa Hotel Boutique & Rooftop Bar

Master Suite | Jetted tub
Interior
Property entrance
Lobby sitting area
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Bathrobes
Cable channels
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite | In-room safe, desk, blackout drapes, iron/ironing board

Standard Suite

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Bathrobes
Cable channels
Daily housekeeping
  • 35 sq m
  • Sleeps 3

View all photos for Master Suite

Master Suite | In-room safe, desk, blackout drapes, iron/ironing board

Master Suite

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Rainfall showerhead
Bathrobes
  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 6 min walk - 0.4 miles
  • Central Square - 10 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 2 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪La Vagabunda - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬2 min walk
  • ‪La Vaca Gaucha - ‬2 min walk
  • ‪Restaurante Ojitos Mios - ‬1 min walk
  • ‪Mu. Burgerhouse - ‬1 min walk

About this property

Be Playa Hotel Boutique & Rooftop Bar

Upscale boutique hotel near Quinta Avenida
Playa del Carmen Main Beach and Mamitas Beach are located near Be Playa Hotel Boutique & Rooftop Bar, which provides a poolside bar, a terrace, and a bar. The on-site Asian cuisine restaurant, Sushi Club, offers lunch and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and an elevator
  • Concierge services, luggage storage, and multilingual staff
  • Wedding services, smoke-free premises, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Be Playa Hotel Boutique & Rooftop Bar offer thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and tubs or showers
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) during limited hours on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sushi Club

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

There is no hot water on site
No pets and no service animals are allowed at this property

Property is also known as

Be Hotel Playa
Be Playa
Be Playa Hotel
Hotel Be Playa
Be Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Be Playa Hotel Playa del Carmen
Be Playa Playa del Carmen

Frequently asked questions

Does Be Playa Hotel Boutique & Rooftop Bar have a pool?

Yes, this property has an outdoor pool.

Is Be Playa Hotel Boutique & Rooftop Bar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Be Playa Hotel Boutique & Rooftop Bar?

This property doesn't offer parking.

What time is check-in at Be Playa Hotel Boutique & Rooftop Bar?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Be Playa Hotel Boutique & Rooftop Bar?

Check-out is at noon.

Does Be Playa Hotel Boutique & Rooftop Bar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per person fee applies.

Where is Be Playa Hotel Boutique & Rooftop Bar located?

Located in Downtown Playa del Carmen, this boutique hotel is steps from Mario Villanueva Stadium Madrid and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Be Playa Hotel Boutique & Rooftop Bar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 807 reviews
Rating 8 - Good. 204 out of 807 reviews
Rating 6 - Okay. 82 out of 807 reviews
Rating 4 - Poor. 34 out of 807 reviews
Rating 2 - Terrible. 40 out of 807 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Brandi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This botique has a nice location. and is very safe. The rooftop pool is nice however the cleanliness is so so and the breakfast was no options just given a plate. This is still a decent place to sleep and use for visiting the area.
Stayed 2 nights in May 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back

Great hotel, perfect location to enjoy the city within walking distance of everything
Stayed 3 nights in Feb 2025

6/10 Okay

Dragan

Liked: Cleanliness
Great location! Loud noise up to 4am.
Stayed 6 nights in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
I really like the hotel, it's a bit in need of repair and refresh especially the roof top pool area. But it wouldn't prevent me from staying there again. Personal is lovely its located in a good area. Loved it
Stayed 4 nights in Jan 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

6/10 Okay

Darren

Liked: Cleanliness, staff & service
Beds were good. Clean. However, no hot water again. Water from the shower drains from wall into the bathroom.
Stayed 1 night in Jan 2025

6/10 Okay

Darren

Liked: Cleanliness, staff & service, amenities
Needs bathroom lights and a better shower head. Only warm water. Rooftop bar was beating until 4am.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Premium room and services for a fraction of the cost. The rooms were spacious and very clean. The staff very friendly. Elevator wasn’t working and no parking, but for the location, the price, the decor and everything else, it was still a 10/10 for me
Stayed 3 nights in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at, everything walkable from the hotel. We have stayed here a few times. The breakfast is exceptional.
Stayed 3 nights in Jun 2024

4/10 Poor

Shaina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked this hotel for the jacuzzi tub and location. Location is ideal however we were there for 4 nights and had no hot water. Our room was nice and clean but the rooftop area around the pool was dirty and rundown. Absolutely a joke that this is advertised as a 4 star property.
Stayed 4 nights in Dec 2024

8/10 Good

PATRICK JR

Liked: Cleanliness, amenities
I had a great stay, Other than the elevators not working, it was great. The pool was clean. The Jacuzzi was great, And it’s close to 5 street
Stayed 2 nights in Nov 2024

10/10 Excellent

sandra lucrecia guerra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, near 5ta avenida and the beach, frienbly staff and excellent breakfast
Stayed 4 nights in Feb 2024

10/10 Excellent

Patricio

Liked: Amenities
Too bad they don’t have parking available.
Stayed 1 night in Oct 2024

10/10 Excellent

Juan C

Liked: Cleanliness, room comfort, communication

Great stay

Location is great, the hotel is in a very good condition and the the vibe is fun and relaxed. Definitely would stay there again.
Stayed 3 nights in May 2023

10/10 Excellent

Keaira

Liked: Communication
Disliked: Cleanliness
It was a nice stay
Stayed 4 nights in Jul 2023

10/10 Excellent

Marcelo

Liked: Cleanliness, amenities, property conditions & facilities, communication
great place
Stayed 4 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Hotel recomendable

Excelente hotel, cerca de 5ta avenida, playa, central ADO, etc.
Stayed 3 nights in Mar 2023

4/10 Poor

Mandy

Disliked: Staff & service, property conditions & facilities
Old and a bit dingy. Funny smell in the room. Got a good price because the elevator was down but would not be ok paying more.
Stayed 1 night in Dec 2024

6/10 Okay

Chris

Disliked: Cleanliness, property conditions & facilities
I was very disapointed. I checked in, looked at the poor condition of the property and the dirty room , including the beds and knew I couldn't stay there. I most certainly couldn't have my girlfriend there. So I just took a shower - ha, no towels , and left and found another hotel. And, thet charged me an extra @ 35 dollars for absolutely nothing since I didn't even stay.
Stayed 1 night in Jan 2025

8/10 Good

ANA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was awesome. Facility was well equipped and staff awesome
Stayed 1 night in Feb 2023

6/10 Okay

Kristina

Liked: Staff & service
Disliked: Property conditions & facilities

Read reviews elsewhere first

Impressive photos, mediocre experience. I recommend looking at the reviews on other sites before staying here. The reviews on Hotels do not adequately represent the current property conditions and noise level. We were unable to sleep for our entire stay due to noise, either from the rooftop bar shaking the walls, or the surrounding hotel bars. The glass walls are beautiful, but do nothing to block noise. Everything is pretty rundown, moth eaten. No mattress cover and bottom sheet didn't cover.
Stayed 5 nights in Dec 2024

4/10 Poor

Jose

Liked: Amenities
Disliked: Property conditions & facilities
The place needs to be updated for sure. It’s nice because it’s right around the corner from the strip and walking distance of all the restaurants. We got our room upgraded when we got there but it wasn’t great. As soon as we walked in the room the smell of sewage pipes hits you. The curtains were torn lots of holes. The rain shower head most def needs to be changed. The water spits out everywhere but straight down. The tube in the room did not hold the water so a useless “hot tube” in the room. The bartender Danny was great super friendly very talkative! The whats up app is useless they take forever to answer to a message. This was my second time staying here and I def wouldn’t stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeremiah Elliott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very accommodating and super friendly. Rooms were awesome. Great location, just a few blocks from the beach and right next to downtown. Perfect spot for a honeymoon or getaway!!
Stayed 5 nights in Aug 2022

2/10 Terrible

Thao

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I ever stayed in my life, after one week they kick you out when I reserved the place for longer, no warning, no hot water for the first 5 days, no sleep as well it’s very noisy, false advertisement, I came and bought the master suite with hammock, guess what? No hammock, jacuzzi was cold, jacuzzi jets not working, staff is rude to you, the maids even yell at you, staff rolled their eyes at me, did not make me feel welcomed at all for my birthday trip, this was special and they made it a nightmare, I was even crying on my birthday because of how they treated me, the cold showers were not what I expected, electricity goes out, no WiFi, no ac for hours, dirty floors and moldy showers, I really wanted to have a good time for my birthday but they ruined it, they are mean and rude and I wish what I experienced never happens to others, I was very very disappointed and very sad and will never recommend this place to anyone ever in my life
Stayed 24 nights in Jan 2025

6/10 Okay

Vieille

Liked: Cleanliness
The rooftop bar was never opened during my stay. The administration kept telling me the bartender should be there but it wasn’t.
Stayed 2 nights in Aug 2024