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Hotel Kavia 5th Avenida

3.5 star property
Hotel with a rooftop terrace, steps from Quinta Avenida

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Photo gallery for Hotel Kavia 5th Avenida

Indoor pool, outdoor pool, pool umbrellas, sun loungers
1 bedroom, desk, blackout drapes, free WiFi
Reception
Front of property
Indoor pool, outdoor pool, pool umbrellas, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room

1 bedroom, desk, blackout drapes, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Private bathroom
Satellite channels
Wardrobe or closet
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

1 bedroom, desk, blackout drapes, free WiFi

Deluxe King Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Private bathroom
Satellite channels
Wardrobe or closet
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 6 min walk - 0.4 miles
  • Central Square - 8 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Señor Frogs - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Bar Loco Playa del Carmen - ‬2 min walk

About this property

Hotel Kavia 5th Avenida

Boutique hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Mamitas Beach, Hotel Kavia 5th Avenida provides a poolside bar, a rooftop terrace, and car rentals on site. Be sure to enjoy a meal at Restaurante, the on-site restaurant. Free in-room WiFi, with speed of 25+ Mbps, and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Tour/ticket assistance, multilingual staff, and smoke-free premises
  • An elevator, luggage storage, and a 24-hour front desk
  • A TV in the lobby
Room features
All 63 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch Smart TVs with satellite channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante

Things to do

  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Reina Roja
Reina Roja Hotel
Reina Roja Hotel Playa del Carmen
Reina Roja Playa del Carmen
Reina Roja Hotel Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

Does Hotel Kavia 5th Avenida have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel Kavia 5th Avenida pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Kavia 5th Avenida?

Hotel Kavia 5th Avenida doesn't offer parking.

What time is check-in at Hotel Kavia 5th Avenida?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kavia 5th Avenida?

Check-out is at noon. Late check-out is available for USD 20.

Where is Hotel Kavia 5th Avenida located?

Located in Downtown Playa del Carmen, this boutique hotel is steps from Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Hotel Kavia 5th Avenida Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 354 out of 990 reviews
Rating 8 - Good. 320 out of 990 reviews
Rating 6 - Okay. 152 out of 990 reviews
Rating 4 - Poor. 74 out of 990 reviews
Rating 2 - Terrible. 90 out of 990 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10

Very nice!
Stayed 3 nights in May 2025

10/10

This place is a little Gem, just tucked up a side street but close to everything. Pool on rooftop was great, room had everything we needed and beds were comfortable. A quiet hotel for those who want a relaxing stay. I would definitely go back.
Stayed 7 nights in Mar 2025

8/10

I liked so close to tour meeting places so close to beach 7 11 1 minute walk extra friendly staff
Stayed 5 nights in Jan 2025

10/10

The hotel is in a great area. Faith avenue is right around the corner. Lots of restaurants and shops walked by distance. Very clean and big bed.
Stayed 1 night in Feb 2025

8/10

.
Stayed 1 night in May 2025

10/10

Cool atmosphere for adults. Quiet and safe.
Stayed 1 night in Jan 2025

10/10

👍
Stayed 1 night in Dec 2024

2/10

Dirty and the roof top closed plus bar closed
Stayed 1 night in Jan 2025

10/10

The staff was amazing. Hotel was very clean. Very walkable to restaurants, shopping and the beach.
Stayed 7 nights in Jan 2024

8/10

Good
Stayed 1 night in Dec 2024

2/10

This is a motel at best. It should be rated above a 1 star. Needs to be rebuilt from the ground up.
Stayed 3 nights in Dec 2024

6/10

The hotel is in construction don have pool and is dirty
Stayed 2 nights in Jan 2025

6/10

I’ve stayed at this property a few times they only give you a sheet on the bed as a blanket. The pillows are horrible. The rooftop pool was closed and found two cockroaches.This property is going downhill from the first time I stayed
Stayed 2 nights in Dec 2024

4/10

A lot of roches. Hotel in construcción they star making noise 8 am. Hotel very low quality. Dirty and desorganize. I would not stay there again. No pool.
Stayed 4 nights in Jan 2025

4/10

X
Stayed 1 night in Aug 2024

2/10

Horrible place but the staff was friendly
Stayed 1 night in May 2023

10/10

Ok
Stayed 1 night in Nov 2024

4/10

Sheets were never changed. Floor not swept. Toilet did not stop runnimg despite talking to the staff. No hot water for two days. No washcloth. No blanket for the bed. None of the bars were open. The local night club was so damn loud. The lobby bathroom had no toilet seats. Flooring in the lovy was unsafe. Not the Mexican vacation we were hoping for. This was an unfortunate experience.
Stayed 5 nights in Mar 2025

6/10

Not a bautique hotel.
Stayed 8 nights in Nov 2023

6/10

The cleaning staff makes too much noise from very early on, it's the second time this has happened to me in that hotel.
Stayed 1 night in Sep 2024

10/10

Such a nice hotel in Playa Del Carmen. Staff is very friendly. Natalia was great. She helped with everything we needed. Room is unique, sexy and comfortable. Rooftop is such a vibe! Loved the Open Bar on beers. Close to 5th Ave which is close to everything.
Stayed 3 nights in Nov 2023

2/10

Let's see, There's no windows in the room! The WiFi went down my second night and never came back. Pool was closed. They were Jack hammering with work. I left a very expensive dress shirt when I checked out. Went back the next day a it's gone. Stolen!
Stayed 2 nights in Dec 2024

4/10

I loved the look of this hotel, architecturally it's quite unique. However it's long past its prime. The rooms have a sewer small, the bedding was stained, the walls had gouge marks, and the pool was drained and out of commission. There are some bizarre elements such as a hot tub right next to the registration desk, an old Mercedes coupe in the back of the lobby, and all the plants are dead or dying. Breakfast is cheap, but terrible. Someone opened my door at 4am on my first night. I have no idea what that was about and complaining to the front desk resulted in no reaction. The location is good though, and fairly quiet for Mexico.
Stayed 5 nights in Dec 2024

8/10

You get what you paid for , don’t expect much
Stayed 2 nights in Jul 2024

6/10

Location is the perk of hotel but it is in dire need of renovation. Did not have working lighting in restroom and no water pressure.