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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
Adults-only all-inclusive resort on a white sand beach with poolside bar, international dining, and activities from tennis to volleyball

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Aerial view - Platinum Yucatan Princess Adults Only - All Inclusive (Playa del Carmen)
8 bars/lounges, 2 poolside bars, beach bar - Platinum Yucatan Princess Adults Only - All Inclusive (Playa del Carmen)
Lobby - Platinum Yucatan Princess Adults Only - All Inclusive (Playa del Carmen)
Platinum Yucatan Princess Adults Only - All inclusive is on a pristine white sand beach. Dine at six international restaurants, enjoy drinks at the poolside bar, or book reflexology and massages at Princess Spa Platinum. Fitness classes, tennis, basketball, and free parking.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool Access ((Swimout) Deluxe)

9.2 out of 10
Wonderful
(75 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (deluxe)

8.2 out of 10
Very good
(108 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Swimout (Platinum)

Deluxe Room, Swimout (Platinum) | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Swimout (Platinum)

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Platinum)

8.2 out of 10
Very good
(18 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | Free minibar, in-room safe, desk, blackout drapes

Suite, Round Bed (Honeymoon)

8.0 out of 10
Very good
(1 review)
  • 82 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

  • 82 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Hot Tub (deluxe)

8.4 out of 10
Very good
(6 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located in Playa del Carmen, Platinum Yucatan Princess Adults Only - All Inclusive is on the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Punta Esmeralda Beach. Xcaret Eco Theme Park and Temazcal Natura are also worth visiting. With scuba diving and snorkeling nearby, you'll find plenty of adventures in the water. Visit our Playa del Carmen travel guide
Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida
    Quinta Avenida
    17 min drive - 6.1 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    17 min drive - 6.4 miles
  • Insel vor Playa del Carmen, Strand Maroma, Mexiko
    Maroma Beach
    21 min drive - 9.2 miles
  • Xcaret Eco Theme Park
    Xcaret Eco Theme Park
    29 min drive - 12.5 miles
  • Playa Xcalacoco
    16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    42 min drive

Restaurants

  • Amaranto
    18 min walk
  • Fresco Bar
    11 min walk
  • Mike’s Coffee
    20 min walk
  • Yucatán Main Restaurant
    2 min walk
  • Piano Bar
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Bruschetta
  • Kotatsu
  • Rodeo Grill
  • Yucatan

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,426 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code in the restaurants.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All Inclusive have a pool?

Yes, this property has 13 outdoor pools.

Is Platinum Yucatan Princess Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-out is at noon.

Are there all-inclusive benefits at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Platinum Yucatan Princess Adults Only - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). Punta Esmeralda Beach and El Camaleón Mayakoba Golf Course are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1724 out of 3100 reviews
Rating 8 - Good. 726 out of 3100 reviews
Rating 6 - Okay. 366 out of 3100 reviews
Rating 4 - Poor. 140 out of 3100 reviews
Rating 2 - Terrible. 144 out of 3100 reviews

Reviews

Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, restaurant were good some better then others and the rooms were very clean.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Shivani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and beautiful property. Great food. Highly recommend!
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was so clean, quiet (off season) and great service. I will be booking this resort again.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, property was nice
Stayed 8 nights in Apr 2026
Verified

8/10 Good

Kathryne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Swim out room was fabulous! Staff was great!
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially enjoyed the dining and the entertainment. Also, the staff were so friendly and made an effort to learn our names. Specifically, Benedicto in the Aroma restaurant as well as Roy the bellman.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Adrian Trevail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities. Only thing was the seaweed smell was terrible. Other than that I don’t have any complaints.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing. The buffet was really good. The activities were very inclusive so if you are shy don’t worry. I will definitely be coming again. Shoutout the boy Johny for making the activities fun and all the staff for making our stay a 10/10.
Stayed 8 nights in May 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and amazing staff and a great option that you can go to the sister resorts for dinners or to just enjoy their facilities. Would stay here again
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Stephanie Erica Andrade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I would stay here again. Food was ok, access to the other property restaurants was a nice option. Staff was friendly, and very helpful. Loved all the wildlife we were able to see while there. Had a great time with all the different classes and activities they offer. Best of all no kids at this property!
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a little older but still kept up quite nicely. The staff were very nice and helpful. The food was very good at all the restaurants! The seaweed/ its smell made the beach unusable unfortunately but the resort was doing what they could to clean the beach. The pools were great so even without the beach you could still have a very enjoyable and relaxing time
Stayed 8 nights in May 2026
Verified

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, food delicious.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice, very clean, very good food which is rare for all inclusive
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Ana Laura

Liked: Cleanliness, staff & service
Staff was amazing, the rooms were OK but a bit outdated.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Our room was great and the staff was wonderful.
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancée and I had an incredible 5-night stay. All staff were extremely kind and eager to help, the food and drinks were delicious, the room comfortable, and the amenities plenty. We hope to return many times.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort exceeded expectations in all the right ways. The grounds and rooms were impeccably clean, and the staff created a warm, friendly atmosphere throughout the stay. Dining options were solid, with consistently good food. The standout feature was definitely the swim‑out rooms, beautifully designed and especially enjoyable when connected to the main pool. Highly recommended for anyone looking for a relaxing, comfortable getaway.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Good AC in room!
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Swim out room was excellent. Staff were fun and kind. Great place to stay.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. The staff were wonderful and very helpful. The bellman even remembered who we were after one time ( he took our luggage to room). This was our second time staying there.
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Rossanda

Overall it was average. The best experience was the entertainment team. Luna was always attentive on and off the daily events. The hotel staff was not very accommodating. I had a broken toe and asking them to drop me off and pick me up when I arrived and when I was leaving was an inconvenience.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities
The room and all areas of the resort were very clean and staff was always working to ensure that
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, the staff was friendly.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Seth Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very clean and well kept. Staff couldn't have been better!! 10/10 entertainment. Breakfast was nice as well especially after a night of partying at one of the clubs.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff are really great
Stayed 4 nights in Mar 2026