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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 13 outdoor pools

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Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

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8 bars/lounges, 2 poolside bars, beach bar
Exterior detail

Popular amenities

  • Bar
  • Hot Tub

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

1 bedroom, free minibar, in-room safe, desk

Deluxe Room, Swimout (Platinum)

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

1 bedroom, free minibar, in-room safe, desk

Junior Suite (deluxe)

8.4 out of 10
Very good
(88 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Hot Tub (deluxe)

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Hot Tub (deluxe)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | 1 bedroom, free minibar, in-room safe, desk

Suite, Round Bed (Honeymoon)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

1 bedroom, free minibar, in-room safe, desk

Deluxe Room (Platinum)

7.8 out of 10
Good
(15 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | 1 bedroom, free minibar, in-room safe, desk

Junior Suite, Pool Access ((Swimout) Deluxe)

9.2 out of 10
Wonderful
(57 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk - 0.9 miles
  • Gran Coyote Golf - 6 min drive - 2.0 miles
  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.0 miles
  • Playa del Carmen Main Beach - 12 min drive - 5.7 miles
  • Tres Rios Ecopark - 13 min drive - 5.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Privilege Lounge - ‬13 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Restaurante Hacienda - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

Luxury all-inclusive property near Tres Rios Ecopark
At Platinum Yucatan Princess Adults Only - All Inclusive , you can look forward to a free breakfast buffet, a nightclub, and 2 poolside bars. With a white sand beach, a beach bar, and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, a manicure/pedicure, or a deep-tissue massage at Princess Spa Platinum, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include basketball, archery, and volleyball. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 13 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • 6 outdoor tennis courts, express check-in, and a 24-hour front desk
  • ATM/banking services, a porter/bellhop, and smoke-free premises
  • Guest reviews say great things the dining options, breakfast, and beach locale
Room features
All 470 rooms have comforts such as 24-hour room service and furnished balconies, in addition to perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 42-inch plasma TVs with satellite channels
  • Furnished balconies or patios, wardrobes/closets, and LED light bulbs

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Asiatico
  • Bruschetta
  • Rodeo Grill
  • Yucatan

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,426 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code in the restaurants.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All Inclusive have a pool?

Yes, this property has 13 outdoor pools.

Is Platinum Yucatan Princess Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Yucatan Princess Adults Only - All Inclusive ?

Self parking is free at this property.

What time is check-in at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-out is at noon.

Are there all-inclusive benefits at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Platinum Yucatan Princess Adults Only - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). Tres Rios Ecopark and Punta Esmeralda Beach are also within 3 mi (5 km).

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Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1452 out of 2750 reviews
Rating 8 - Good. 669 out of 2750 reviews
Rating 6 - Okay. 347 out of 2750 reviews
Rating 4 - Poor. 141 out of 2750 reviews
Rating 2 - Terrible. 141 out of 2750 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nakeema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable time and great staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shakel

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful resort and staff was amazing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here 4times love it
Stayed 4 nights in Jul 2025

10/10 Excellent

Pamela Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience of the all inclusive resort so that you can just stay in one spot.
The room was clean and neatly arranged with plenty of space.
The view from our room.
Outside view of building.
Stayed 5 nights in Jul 2025

10/10 Excellent

Courtney Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so happy and genuine!
Stayed 7 nights in Jul 2025

10/10 Excellent

Evelyn Vini

Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay and would absolutely recommend
Stayed 4 nights in Jun 2025

10/10 Excellent

Kimyata Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, Rodeo Grill is fantastic!
Stayed 4 nights in Jul 2025

10/10 Excellent

Abdul Jabbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing i will go again in a heartbeat
Stayed 4 nights in Jun 2025

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was great the resort was clean, food was good and staff was very friendly .
Stayed 3 nights in Jul 2025

10/10 Excellent

NATAKIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel i loved everything
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Love the resort, clean, great entertainment and views. Service was amazing entire time
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were great, the staff that did the activities by the pool were super friendly and made it a really fun experience. The rodeo grill was one of our favourite restaurants for dinner the food was amazing every night we went.
Stayed 6 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great with many activities for all guests. Food was great
Stayed 4 nights in Jun 2025

10/10 Excellent

Shaniece

Liked: Cleanliness, amenities, property conditions & facilities
The food was great for an all inclusive resort. The entertainment was great and the staff was very friendly.
Stayed 4 nights in Jun 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent very helpful and friendly ! Only downside to this hotel in my opinion were the food options, everything else was wonderful!
Stayed 4 nights in Jul 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband had a great time the food was amazing and service was overall amazing hospitality. Theater shows were fun and all activities were convenient at resort. The only thing we didn't get to enjoy was beach too much seaweed and of course nothing resort could do but overall great stay.
Stayed 3 nights in Jul 2025

8/10 Good

Spencer

Liked: Cleanliness
Great staff, food was better than expected. Property could use some updating but definitely a great stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice! Staff was friendly! Only downside was the sargassum on the beach, but that’s no fault of the resort.
Stayed 7 nights in Jul 2025

8/10 Good

Shaffon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the staff were amazing only problem was the food was only able to try one of the restaurants
Stayed 3 nights in Jul 2025

10/10 Excellent

Chavis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive was nice, drinks were good and they had a variety of food. Enjoyed seeing the local wildlife. The beach was disgusting with stinky seaweed. Pool was very nice.
Stayed 6 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 9 nights in Jun 2025

10/10 Excellent

Liset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel felt very homie. Loved the food, the atmosphere. It was great
Stayed 5 nights in Jul 2025

10/10 Excellent

Divnoor Kaur

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great. Amazing property with best food and great staff.
Stayed 4 nights in May 2025