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Banyan Tree Mayakoba

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

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Photo gallery for Banyan Tree Mayakoba

Lagoon & Sunset Rooftop Pool Villa | View from room
Three-Bedroom Family Residence | Living area | 50-inch Smart TV with digital channels, TV, books
BBQ/picnic area
2 outdoor pools, pool umbrellas, sun loungers
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available

Room options

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Showing 17 of 17 rooms

View all photos for Harmony Three-Bedroom Beachfront Pool

Harmony Three-Bedroom Beachfront Pool | Premium bedding, down comforters, minibar, in-room safe

Harmony Three-Bedroom Beachfront Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
  • Ocean view
  • 512 sq m
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Three-Bedroom Family Villa

Three-Bedroom Family Villa | Premium bedding, down comforters, minibar, in-room safe

Three-Bedroom Family Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
  • Golf view
  • 254 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Serenity Two Bedroom Pool Villa

Premium bedding, down comforters, minibar, in-room safe

Serenity Two Bedroom Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 512 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Harmony Two-Bedroom Lagoon Pool Villa

Premium bedding, down comforters, minibar, in-room safe

Harmony Two-Bedroom Lagoon Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • Lagoon view
  • 512 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Three-Bedroom Family Residence

Three-Bedroom Family Residence | Premium bedding, down comforters, minibar, in-room safe

Three-Bedroom Family Residence

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
  • Golf view
  • 256 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Beachfront Lanai Pool Suite -King

Beachfront Lanai Pool Suite -King | Premium bedding, down comforters, minibar, in-room safe

Beachfront Lanai Pool Suite -King

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • Ocean view
  • 294 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Veranda Pool Suite - Queen

Oceanfront Veranda Pool Suite - Queen | Premium bedding, down comforters, minibar, in-room safe

Oceanfront Veranda Pool Suite - Queen

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Beach view
  • 162 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King | Premium bedding, down comforters, minibar, in-room safe

Oceanfront Veranda Pool Suite - King

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
  • Beach view
  • 162 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon & Sunset Rooftop Pool Villa

Lagoon & Sunset Rooftop Pool Villa | Premium bedding, down comforters, minibar, in-room safe

Lagoon & Sunset Rooftop Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
  • Lagoon view
  • 222 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Balcony Pool Suite

Oceanfront Balcony Pool Suite | Premium bedding, down comforters, minibar, in-room safe

Oceanfront Balcony Pool Suite

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
  • Beach view
  • 156 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Wellbeing Sanctuary Pool Villa - King

Wellbeing Sanctuary Pool Villa - King | Premium bedding, down comforters, minibar, in-room safe

Wellbeing Sanctuary Pool Villa - King

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
  • 322 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Terrace Pool Suite

Beachfront Terrace Pool Suite | Premium bedding, down comforters, minibar, in-room safe

Beachfront Terrace Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • Beach view
  • 230 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Pool Villa

Serenity Pool Villa | Premium bedding, down comforters, minibar, in-room safe

Serenity Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 322 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool Villa

Deluxe Pool Villa | Premium bedding, down comforters, minibar, in-room safe

Deluxe Pool Villa

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 293 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Lanai Pool Suite -Queen

Premium bedding, down comforters, minibar, in-room safe

Beachfront Lanai Pool Suite -Queen

Highlights

Furnished balcony or patio
Separate dining area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
  • Beach view
  • 294 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Pool Villa with Living Room

Deluxe Pool Villa with Living Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Pool Villa with Living Room

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 322 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Pool Villa

Bliss Pool Villa | Premium bedding, down comforters, minibar, in-room safe

Bliss Pool Villa

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
  • 293 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • El CamaleĆ³n Mayakoba Golf Course - 10 min walk - 0.5 miles
  • Gran Coyote Golf - 5 min drive - 2.2 miles
  • Playa Xcalacoco - 6 min drive - 1.8 miles
  • Tres Rios Ecopark - 10 min drive - 3.7 miles
  • Quinta Avenida - 11 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ā€ŖRestaurante Hacienda - ā€¬18 min walk
  • ā€ŖBuffet Sunset - ā€¬16 min walk
  • ā€ŖYucatĆ”n Main Restaurant - ā€¬12 min drive
  • ā€Ŗ5th Avenue - ā€¬17 min walk
  • ā€ŖMamma Mia - ā€¬17 min walk

About this property

Banyan Tree Mayakoba

Luxury boutique hotel near El CamaleĆ³n Mayakoba Golf Course
Located close to Quinta Avenida, Banyan Tree Mayakoba provides a golf course, a beach bar, and a poolside bar. This hotel is a great place to bask in the sun with a private beach, sun loungers, and sailing. Indulge in reflexology, Ayurvedic treatments, and aromatherapy at Banyan Tree Mayakoba Spa, the onsite spa. The on-site international cuisine restaurant, Sands Beach Club, offers lunch, dinner, and ocean views. Yoga classes are offered at the health club; other things to do include ecotours, boat tours, and hiking/biking. Free in-room WiFi is available to all guests, along with a terrace and designer stores on site.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and 4 outdoor tennis courts
  • An area shuttle, express check-out, and express check-in
  • Guest reviews say great things about the helpful staff
Room features
All 161 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Down comforters and rollaway/extra beds (surcharge)
  • Rainfall showers, free toiletries, and hair dryers
  • 50-inch HDTVs with digital channels
  • Furnished balconies or patios, wardrobes/closets, and recycling

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 60 km
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 56.80 for adults and USD 28.40 for children
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cello
  • Oriente
  • Saffron
  • Sands Beach Club
  • Tomahawk Open Fire Latin

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Archery
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Playground
  • Pro golf shop
  • Sailing
  • Sauna
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,310 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Eco-friendly cleaning products used
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 134 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.93 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 134 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen

Frequently asked questions

Does Banyan Tree Mayakoba have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Banyan Tree Mayakoba pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 60 per pet, per stay. Service animals are exempt from fees.

How much is parking at Banyan Tree Mayakoba?

Self parking and valet parking are free at this property.

What time is check-in at Banyan Tree Mayakoba?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Banyan Tree Mayakoba?

Check-out is at noon.

Where is Banyan Tree Mayakoba located?

This Playa del Carmen hotel is on the beach, 1.3 mi (2 km) from El CamaleĆ³n Mayakoba Golf Course, and within 12 mi (20 km) of Quinta Avenida and Xcaret Eco Theme Park.

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Banyan Tree Mayakoba Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 856 out of 1000 reviews
Rating 8 - Good. 100 out of 1000 reviews
Rating 6 - Okay. 26 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Manpreet Kaur

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely stunning resort We went for our 25th wedding anniversary and had an amazing time Would definitely recommend!
Stayed 4 nights in May 2025

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful property Iā€™ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
Stayed 4 nights in May 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with excellent customer service. We had a fantastic stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent, vip
Stayed 5 nights in Mar 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is stunning. Some difficulties with service but overall an amazing trip.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 7 nights in Sep 2024

6/10 Okay

Stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
Property was unique, however restaurant food wasnā€™t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The mangerā€™s didnā€™t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Stayed 5 nights in May 2025

10/10 Excellent

Tomoyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. It is the best resort we have ever visited. The only downside was that the communication between the contact person or concierge and the restaurant was not good enough. We had to confirm 5 times regarding one easy thing, and the restaurant still did not receive what we ordered. However, we would still want to come back soon.
Stayed 4 nights in Mar 2025

10/10 Excellent

Johnny Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really private and safe.
Stayed 7 nights in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay very relaxing the service is excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Kaitlin

Liked: Amenities, property conditions & facilities
We loved banyan tree! The villas are so nice and private. The staff goes above and beyond! Loved eating at saffron on our last night but all the food was amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, amenities and variety

First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
Stayed 8 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and concierges were super helpful with anything we needed throughout the trip! The resort allowed for a lot of privacy in our villa and allowed us to truly relax. They even spoiled us with an upgrade to help us celebrate our 20th anniversary and baby moon! Only thing I would add is a good coffee shop!
Stayed 4 nights in Jan 2025

6/10 Okay

Tina

Liked: Cleanliness
The location on the waterways is great! Fight to get towels everyday They take dirty out but leave you none!!
Stayed 6 nights in Dec 2024

6/10 Okay

james

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This place used to be absolutely great but is going downhill hot tubs not working, tiles off of pool and hot tub, pool, dirty, not what I expect for 2500 a night
Stayed 3 nights in Feb 2025

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Staff & service, amenities
overall ok experience. not worth the cost at all.
Stayed 5 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
Stayed 3 nights in Feb 2025

6/10 Okay

Armond

Liked: Staff & service
The property was extremely loud. They have the pool equipment right next to your room so you canā€™t even sleep.
Stayed 6 nights in Jan 2025

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to be!
Stayed 5 nights in Jul 2024

6/10 Okay

Vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities
The property and stay was nice, no Expedia vip upgrades or benefits
Stayed 6 nights in Dec 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant wait to come again!
Stayed 1 night in Jul 2024

8/10 Good

Ted

Liked: Staff & service
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
Stayed 5 nights in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mission accomplished! We showed up weary from a busy year and came home refreshed. Upon arrival we were welcomed with fresh guacamole that continued with outstanding hospitality and genuine joy serving the guests each day, great food options, beautiful rainforest spa experience and ended with the ease at checkout! Sonia, Abi, Gama and the entire crew SIX STARS!!! WELL DONE
Stayed 6 nights in Jan 2025