Viceroy Riviera Maya, a Luxury Villa Resort

5.0 star property
Ocean-view hotel with a poolside bar, near El Camaleón Mayakoba Golf Course

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Viceroy Riviera Maya, a Luxury Villa Resort

Photo gallery for Viceroy Riviera Maya, a Luxury Villa Resort

2 restaurants, breakfast served
Ocean View Two Level Villa with Large Private Pool | View from room
Egyptian cotton sheets, premium bedding, minibar, in-room safe
2 restaurants, breakfast served
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Viceroy Riviera Maya, a Luxury Villa Resort

9.4

Exceptional

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Hot Tub

Check out the area

Playa Xcalacoco Frac 7, Playa del Carmen, QROO, 77710
  • Popular LocationArezzo15 min walk
  • Popular LocationPlaya Xcalacoco17 min walk
  • Popular LocationMiso17 min walk
  • Popular LocationGran Coyote Golf6 min drive

Room options

Signature Villa (with Private Plunge Pool and Deck)

cleanliness

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

Villa, Beachfront (with Private Pool and Deck)

cleanliness

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 155 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Royal Villa (with Private Plunge Pool and Deck)

cleanliness

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Villa, 1 King Bed (with Private Plunge Pool)

cleanliness

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

Viceroy Villa with Private Plunge Pool and Deck

cleanliness

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 155 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Luxury Villa, 2 Queen Beds (with Private Plunge Pool)

cleanliness

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 90 sq m
  • Sleeps 4
  • 2 Queen Beds

Ocean View Two Level Villa with Large Private Pool

cleanliness

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 269 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Villa (with Private Plunge Pool)

cleanliness

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 155 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Viceroy Riviera Maya, a Luxury Villa Resort is on the beach. El Camaleón Mayakoba Golf Course and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Temazcal Natura and Cenote Chaak Tun are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.

What's nearby

  • Playa Xcalacoco - 17 min walk
  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Quinta Avenida - 11 min drive
  • Playa del Carmen Main Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • Alberca - Pool - 6 min drive
  • Amaranto - 5 min drive
  • The Fives Plaza - 2 min drive
  • Snack Riviera - 6 min drive
  • 5th Avenue - 18 min walk

About this property

Viceroy Riviera Maya, a Luxury Villa Resort

Luxury hotel by the ocean
At Viceroy Riviera Maya, a Luxury Villa Resort, you can look forward to a beach bar, a poolside bar, and a terrace. With a white sand beach, beachfront dining, and beach massages, this hotel is the perfect place to soak up some sun. Indulge in a facial, a manicure/pedicure, and a massage at Wayak Spa, the onsite spa. Enjoy a poolside location, ocean views, and al fresco dining at the two onsite restaurants. Fitness classes and yoga classes are offered at the health club; Viceroy Riviera Maya, a Luxury Villa Resort also has a garden, a hair salon, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks include:
  • An outdoor pool
  • Limo/town car service, continental breakfast (surcharge), and valet parking (surcharge)
  • A gift shop, smoke-free premises, and a 24-hour front desk
  • Wedding services, beach towels, and multilingual staff
Room features
All guestrooms at Viceroy Riviera Maya, a Luxury Villa Resort offer comforts such as private plunge pools and premium bedding, in addition to perks like furnished patios and pillow menus.
Other amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Designer toiletries, showers, and hair dryers
  • 42-inch flat-screen TVs with satellite channels and DVD players
  • Separate sitting areas, ceiling fans, and housekeeping

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 8 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM–11:30 AM for a fee: USD 35–50 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coral Restaurant + Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • Private plunge pool

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Furnished patio

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 20 lbs per pet
Food and water bowls are available

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are available for USD 136 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 16 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 35–50 per person
  • Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 4)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 136 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Children 12 years old and younger are not permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Riviera Maya Viceroy
Viceroy Maya
Viceroy Maya Riviera
Viceroy Riviera
Viceroy Riviera Maya
Viceroy Riviera Maya Hotel
Viceroy Riviera Maya Hotel Playa del Carmen
Viceroy Riviera Maya Playa del Carmen
Tides Riviera Maya Hotel
Tides Riviera Maya Resort
Viceroy Riviera Maya Playa Del Carmen, Mexico
Viceroy Riviera Maya Resort Playa del Carmen
Viceroy Riviera Maya Resort
Tides Riviera Maya Resort
Ikal Del Mar
Tides Riviera Maya Hotel
Viceroy Riviera Maya Playa Del Carmen

Frequently asked questions

Does Viceroy Riviera Maya, a Luxury Villa Resort have a pool?

Yes, this property has an outdoor pool.

Is Viceroy Riviera Maya, a Luxury Villa Resort pet-friendly?

Yes, Viceroy Riviera Maya, a Luxury Villa Resort allows pets with a maximum weight of up to 20 lbs per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Viceroy Riviera Maya, a Luxury Villa Resort?

Valet parking is available for USD 8 per day.

What time is check-in at Viceroy Riviera Maya, a Luxury Villa Resort?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Viceroy Riviera Maya, a Luxury Villa Resort?

Check-out is at noon.

Does Viceroy Riviera Maya, a Luxury Villa Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 348 per vehicle applies.

Where is Viceroy Riviera Maya, a Luxury Villa Resort located?

Nestled on the beach, this Playa del Carmen hotel is within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course, and Punta Esmeralda Beach. Playa 88 and Gran Coyote Golf are also within 3 mi (5 km).

Viceroy Riviera Maya, a Luxury Villa Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 286 out of 356 reviews" "
Rating 8 - Good. 46 out of 356 reviews" "
Rating 6 - Okay. 10 out of 356 reviews" "
Rating 4 - Poor. 7 out of 356 reviews" "
Rating 2 - Terrible. 7 out of 356 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

jeanne Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa was beautiful and the staff was so friendly.
Stayed 4 nights in Feb 2024

10/10 Excellent

Linda I

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas are a dream and the walk path to the pool with access to the beach is just a dream.
Stayed 3 nights in Feb 2024

4/10 Poor

Sally J

Traveled with partner
Disliked: Amenities
Very dark rooms. Inadequate lighting on the casitas, as you go outside and all over the property. Hard to see steps and I fell. Waiters got something wrong with every order.
Stayed 5 nights in Dec 2023

10/10 Excellent

CHIA-TENG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is quiet and hidden for those looking for privacy. The facilities and amenities were top notch and well taken care of; the staff were friendly and attentive. Highly recommended.
Stayed 7 nights in Dec 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic, private beautiful accommodations. We especially enjoyed the private pool and the outdoor shower. The attentive service made our stay wonderful.
Stayed 5 nights in Dec 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Viceroy. From the moment we arrived it was first class the entire time. We used the resort car service which was nice to not have to hassle with the taxis when we arrived at the airport. Straight through the chaos, to our car and away we went. Greeted with drinks and quick lay of the land and shown to our bungalow after the financials were handled. Could not have been happier with #34. It was off the main path, plenty of privacy and extremely clean. Great plunge pool was used daily/nightly. Hammock needs changed as the ends were too close and couldn’t lay back. Room was amazing. No complaints. Clean, cool and comfortable. Outdoor shower was exceptional and almost every shower was taken outdoors. Entire setup was perfect we really felt like we were there alone. Food was very good. Menu selections had a nice variety. My girlfriend is a vegetarian so I was a little worried about finding options for here but wait staff understood and were helpful in making sure she had choices. Beach was the least impressive of the entire facility. It was nice but not great and was rocky as other reviews suggest. Would not go for the beach specifically but pool area was great. All staff were amazing and extremely helpful. Could not have been happier and it didn’t feel forced. Bottom line is we will be back and excited for another trip. You won’t be disappointed. Could be a bit noisy on the weekends from neighbor resort. It was on Friday.

6/10 Okay

hussein M

Liked: Cleanliness
Disliked: Staff & service
The staff wants to suck your blood , not friendly at all.
Stayed 6 nights in Aug 2023

8/10 Good

Percy

Stayed 3 nights in Oct 2023

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience. The staff was fantastic!
Stayed 4 nights in Jul 2023

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, relaxing and excellent staff
Stayed 4 nights in Jun 2023