Consistent with there top notch service and quality of rooms/restaurant and the property as a whole.
I had the place almost all to myself right before the Palace's tragic COVID shutdown. It was a bittersweet experience. The staff was incredibly helpful.
Remote control buttons and bathroom sink not working. Also window was extremely difficult to close/open.
Everything was wonderful and people were kind. The hotel is clean
The property is very nice and clean.. the ocean view in our room it’s spectacular and also the staff are professional. The indoor gym was great and overall stay was excellent. The negative part is the restaurant is closed and no complementary breakfast like other hotels. But would still recommend ...
We arrived before check in and were able to check all of our bags while we walked around downtown. Every person that we came into contact with at this hotel were so nice. It made for a pleasant stay. The room was clean and the view was amazing.
Property was beautiful and the check in process was great. I believe the man’s name was Jason - he was super helpful and friendly!
Walking distance to restaurants, friendly staff, and great valet car parking, big and nice lobby, feeling secured for family at all time.
Beautiful place and loved the customer services! I would recommend to family and friends. Con: parking is terrible around there
Very good location to access any part of the city with
The hotel was nice inside with beautiful wood carved
Elegant San Francisco Bay cruise onboard a spacious yacht Sunset views of the Golden Gate Bridge & city skyline Refined, 3-course dinner of delicious New American cuisine Dishes including miso-glazed salmon & chipotle short ribs Live DJ playing classic & contemporary hits on dance floor
Safe clean quiet. Would stay here again. Enjoyed my stay
Great view, comfy room and bed. Shower pressure was awful.
Everything about the property was beautiful. The only downside was the parking.
Very pleasant staff and very cozy rooms, good location, close to everything
Great location, great staff. I was able to bring my pet, Bowie and they even had treats for him. Well prepared to process you into the hotel safely during the pandemic.
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