The beauty of the structure, the architecture and design.
Great location. Over-bleached bedding irritated my skin. Too much light from bright hallway seeps through the door.
Very convenient, clean and good breakfast, very good pricing and close to the 101 freeway !
The employees were very nice and polite. The location is amazing! Super clean
Very accommodating staff. Good size room w nice amenities. Great view. Room furnishings are very dated. But clean. Need different carpeting in hallways. Looked old and for me unappealing. Nonetheless, will certainly consider returning and recommend to anyone.
Everything great. Only challenge while I totally understand the demand vs supply is cost of parking in the hotel as a guest. $70 night just seems extreme. Garages within a block or two are half that. All good. I know the fiscal demands of running a hotel.
The main lobby was extremely over crowded with people.
Everything was great great and friendly people.
We came to this hotel from San Luis Obispo, for our second anniversary! We loved it! Rooms are slightly older and outdated. People still do smoke in the rooms even though they say you can’t, which I could smell. But the customer service was excellent and the overall location and comfort was amazing! ...
The entire building is gorgeous. I who'll definitely stay here again.
Historic hotel in a perfect location. Room was ok, starbucks almost inside the hotel.
I like that only guests can access the elevator and the room. I like how clean the lobby, the bar, the room and the pool area. Love the lagoon view. I don’t like the people at the front desk. They seem to be not friendly and sometimes rude. Have to improve customer service
Wasnt upgraded like i was supposed to. Was in the same basic room i always get. Little disappointed
Fantastic hotel! Great staff, great location, large rooms. Only one negative thing parking was $75 for one night
The location was perfect. The hotel was clean and the staff was friendly and helpful. Like the roof top.
The staffs attention to detail was amazing. We were visiting for our anniversary and we were upgraded to a nicer room and we were brought chocolate covered strawberries as a gift.
The room was very nice and comfortable. The staff were friendly as well.
All good! Close to SFO. Good shuttle. Restaurant open until 11:00;pm.
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