Good size rooms and nice location near Chestnut Street/Marina District. I liked the free parking. Not much of a lobby, but that didn't matter to me. The only downside was noise. My room faced on Lombard Street, which has a lot of traffic noise (especially motorcycles driving by at 3 am!!)
Awesome hotel.. really close to everything!! Very comfy bed.. slept really good!! Thank you so much!!
The hotel is in a great location near fisherman’s wharf, and has a beautiful lobby. The room itself was so-so, nicely decorated but could have been any generic hotel. We had a view of a side street which was fine. A downside was it was an incredibly far walk from the elevator to the room itself. ...
Beautiful place and loved the customer services! I would recommend to family and friends. Con: parking is terrible around there
The staff were wonderful. Having the restaurant off the lobby was so convenient after a long day in the traffic, and the food was good!
The front desk associate was very friendly. Our room was exactly what we hoped for and our overall experience was great.
Ronald welcomed us to the hotel. He was very kind and helpful. He went above and beyond to make our stay enjoyable. Exceptional service. Games near the lobby were fun. Cool chairs to sit in if you enjoy reading. Our room had a magnetic dartboard! Bayview room highly recommended.
I had the place almost all to myself right before the Palace's tragic COVID shutdown. It was a bittersweet experience. The staff was incredibly helpful.
Lovely hotel, good location just off tram lines. Fair sized rooms and good value for money. Great breakfast counter in the lobby
excellent! I will stay at this hotel every time I visit San Francisco
Very clean,location near several food restaurants,easy access from hyway,no problem parking
Convenient location from Airport, Free shuttle service. The room was good too! The only minus was the hotel goofed up on extra charges thinking we were 4 adult guests wherein we were a family of 4 with 2 kids. The good part though was the manager was quick to correct the issue!
It was so comfortable and convenient. The staff was very helpful and pleasant.
helpful staff, extremely quick check-in
The staff are very pleasant and helpful. Early check in and late check out was just a call away. Hotel was really close to the town you can walk around everywhere.
We arrived before check in and were able to check all of our bags while we walked around downtown. Every person that we came into contact with at this hotel were so nice. It made for a pleasant stay. The room was clean and the view was amazing.
The lounge arecwas beautiful... the security guard was friendly and definitely patrolling..
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