The gorgeous pool and proximity to the ocean. I didn't care that we were not notified when certain restraunts were closed.
I liked everything about the place, there is really nothing that I can complain about except for chair hogs, but that is every where you go
The staff was very helpful at any time of the day.
The strength point of the BB Grand Esmeralda is the personnel, friendly, ready to assist you and accommodate your needs always. The services offered is a lot and all were well managed. The only things that we not enjoy was the beaches, the sea in this area wasn't clean due to sediments.
My wife and I had an amazing vacation on this resort. The staff, service, pools, and beach were amazing. Although there were a lot of people on the resort, we never felt crowded and got right in to eat at the buffets when we wanted. Speaking of food, the buffets were amazing and the food was wonderful. ...
It was immaculate - the grounds were beautiful. Rooms exceptionally clean and decorated nicely. Beach and pool areas amazing and the service was outstanding.
The beach area was clean. Staff is great as always. Gloria at the Asian restaurant made it an absolutely enjoyable evening. Don’t care for some of the changes in the property. At one time Sandos was a resort that still had some Mexican authenticity excellent Brazilian, Asian, French and Mexican restaurants. ...
Absolutely loved this resort!! Will definitely stay again... great location, great food and such a beautiful everything!!
Very nice staff. The food was very good. Beautiful resort. Only disappointment was that the beach wasn’t very nice. Due to being ruined by a hurricane about 8 years ago. But there’s plenty of beautiful beaches close by to walk and swim.
There was a variety of restaurants and pools to choose from. Great food and very kid friendly. I would only recommend better food at Asiana. Other than that everything was excellent.
This is an exquisite property. Very high end. The staff is exceptionally well trained. And we normally love it here. However they raised the prices on all of their food drink and spa and it is now really pretty exorbitantly expensive. It’s frustrating to pay $25 for a cocktail that isn’t that great. ...
Adults only, no kids splashing in the pool. Resturant service was strange, you have to reserve tables for every night and all they seem to have were times after 8 or 9 pm. We never were disappointed with the food.
It was clean the foodvwas god but the main pool was small and had few chairs . No pool fod service so when u wanted to eat u had to leave the pool area. The bartenders were very slow. I lie a more lively atmosphere this is definitely for a 55 and older crowd. I wiil not return
Friendly staff everything clean never had to wait long for a beverage quick food service always had seating plenty of shaded spots for people like me
Best resort i have ever been, staff we’re super friendly and helped you with a smile at all times.
Clean, lots of food choices, great pools and activities. Could use more servers in the buffet and restaurants.
the smaller size of resort. should not allow children in swim up bar area.
Beautiful resort. Very friendly, helpful staff. Great restaurants. Beach and ocean gorgeous. Nice rooms. Good entertainment.
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