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BlueBay Grand Esmeralda All Inclusive

Property class: 4

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Photo gallery for BlueBay Grand Esmeralda All Inclusive

A resort with a large swimming pool, lounge chairs, palm trees, and a beach area. - BlueBay Grand Esmeralda All Inclusive (Playa del Carmen)
A lobby with a high ceiling, star-shaped ceiling decorations, red sofas, and potted plants. - BlueBay Grand Esmeralda All Inclusive (Playa del Carmen)
A beach scene with a thatched-roof structure, palm trees, and beach chairs. - BlueBay Grand Esmeralda All Inclusive (Playa del Carmen)
A modern hotel with a white facade, surrounded by lush greenery and palm trees. - BlueBay Grand Esmeralda All Inclusive (Playa del Carmen)
A modern outdoor lounge area with a pool, seating, and a covered patio. - BlueBay Grand Esmeralda All Inclusive (Playa del Carmen)
Located close to El Camaleón Mayakoba Golf Course, BlueBay Grand Esmeralda All Inclusive provides a poolside bar, a grocery/convenience store, and a terrace. Adventurous travelers may like the volleyball, windsurfing, and rowing/canoeing at this property. For some rest and relaxation, visit the hot tub, and indulge in reflexology, aromatherapy, or a body wrap. Be sure to enjoy a meal at any of the 6 on-site restaurants. Yoga classes and fitness classes are offered at the gym; other things to do include sailing and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, Garden View

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Deluxe Room, Garden View

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom (Emerald)

A hotel room with a large bed, a desk with a chair, a ceiling fan, and a wall-mounted artwork.

Suite, 1 Bedroom (Emerald)

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

A poolside area with a covered seating area, palm trees, and a clear view of the ocean.

Suite, Pool Access, Garden View (Emerald)

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

A hotel room with two beds, a desk, and a large mirror.

Deluxe Room, Partial Ocean View

  • Partial ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

A hotel room with a large bed, a wooden headboard, a decorative wall piece, a window with curtains, and a chair.

Deluxe Room, Ocean View

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

DOUBLE DELUXE

  • Sleeps 4

View all photos for DOUBLE DELUXE GARDEN VIEW

A hotel room with a large bed, a desk with a chair, a ceiling fan, and a wall-mounted artwork.

DOUBLE DELUXE GARDEN VIEW

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

About the neighborhood

Located in Riviera Maya, a neighborhood in Playa del Carmen, BlueBay Grand Esmeralda All Inclusive is near theme parks and near the beach. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Mamitas Beach. Traveling with kids? Don't miss Xplor Theme Park. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course
    7 min drive - 2.9 miles
  • Tres Rios Ecopark
    9 min drive - 2.4 miles
  • Playa Paraiso Golf Course
    12 min drive - 7.9 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    12 min drive - 8.1 miles
  • Gran Coyote Golf
    12 min drive - 5.3 miles

Getting around

  • Cancun Intl. Airport (CUN)
    42 min drive

Restaurants

  • Festival
    1 min walk
  • Seafood
    17 min walk
  • Beach Bar
    6 min walk
  • Black & White
    1 min walk
  • steak house
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 8 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.47 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 008-007-000898/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does BlueBay Grand Esmeralda All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is BlueBay Grand Esmeralda All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at BlueBay Grand Esmeralda All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at BlueBay Grand Esmeralda All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at BlueBay Grand Esmeralda All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is BlueBay Grand Esmeralda All Inclusive located?

This family-friendly Playa del Carmen property is located by the sea, 1.9 mi (3.1 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Gran Coyote Golf and Maroma Beach. Quinta Avenida and Mamitas Beach are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

BlueBay Grand Esmeralda All Inclusive Reviews

6.8

7.4

Cleanliness

6.8

Amenities

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 355 out of 1241 reviews
Rating 8 - Good. 260 out of 1241 reviews
Rating 6 - Okay. 284 out of 1241 reviews
Rating 4 - Poor. 159 out of 1241 reviews
Rating 2 - Terrible. 183 out of 1241 reviews

Reviews

Verified review

10/10 Excellent

Saydool

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need is at the resort. The staff a very attentive and accommodating.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was extremely courteous and friendly. Bar tenders work extremely hard so be sure to tip. Pools were clean and food was decent.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were super nice and helpful. The place was beautiful and clean. The food was amazing. The only thing I wish was better was the AC in the rooms. But overall I loved the experience and we definitely got our moneys worth.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, entertainment, food and swimming.
Fresh fish tacos
Restaurant
Outdoor
Coatis
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, beautiful pool, loved everything about this resort
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Monica

Liked: Staff & service
There were many animals in the area. They would get on top of the tables and would eat anything they could get. There is a lot and babies as well. The strong smell from the beaches was very unpleasant.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Nahanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Darcell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with my trip. The resort was beautiful. I enjoyed the golf cart rides .. I wish it had a lil more night life there
Stayed 3 nights in May 2026
Verified review

8/10 Good

Marcia Juliana

Liked: Cleanliness, staff & service, amenities
The staff at this hotel were incredibly friendly and helpful. Every morning, they would clean the room if any issues arose and try to resolve them as soon as possible. If you’re dining at a restaurant, you should be notified of the RSVP requirement before your arrival. Additionally, they should offer a golf cart or walking tour of the hotel, as well as information about hotel activities and events.
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Ana Betsy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated property, food was really bad and repetitive, no kids station as every Hotel has, so the food options for my daughter were really limited, NO ICE CREAM, long walking distance to get to restaurants and lobby, the carts service was nonexistent,rooms were super old, the staff is very hard working,attentive and helpful but Management has to be pay more attention to detail in terms of quality.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Abel

Liked: Cleanliness, amenities, property conditions & facilities
yes, loved the staff & room, everything was perfect!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very good staff. food mediocre.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

KRISTI

Liked: Cleanliness, staff & service, amenities
Our room was dated but clean and the beds were very comfortable. We had lots of hot water and good water pressure. The bars had a good selection and the staff that served drinks around the pool were excellent!
Stayed 7 nights in Mar 2026
Verified review

2/10 Terrible

BERENICE

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The beach was inaccessible. Wasted my money. Food was yuck
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Rance Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff very helpful
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is beautiful with several pools and accessible bars by the pool side. Rooms are clean, the washroom just needs some updates and a bit more cleaning. The buffets are amazing but the an la cart menus at the restaurants need a bit of work. Staff very friendly.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, mini fridge stocked every day. The restaurants had lots of variety and were the best we've been to in a long time on vacations in Mexico. People mixed well and were very friendly. By far this is a favorite resort and we will be coming back often.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Juan Duran

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities are awesome! Rooms are clean
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful beautiful place. The only issue that I had is that it took three days for maintenance to come and fix my phone two days for them to fix my ceiling fan which still wasn’t working after they fixed it and one day to fix plumbing issues I’m not sure if it was specific to my room, but I will acknowledge that part of the time lapse happened due to possible language barriers but then I also did go straight to the concierge, maybe I didn’t go to the right person or was not told the right person to go to other than that the service staff at the restaurants and buffets were beautiful and lovely. The photographers were so nice. The bartending staff were so delightful. Could’ve been a little bit heavy on the drinks overall I would go back.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, beautiful gardens! Pool and beach area was nice and clean and plenty of room! Lots of pool and beach activities available. Property is big but everything easily accessible and resort offers a grounds shuttle service which is fabulous for guests with mobility issues!!
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Elliot Robert

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome and friendly. No issues with getting or having abundant water/beer/pop. Room was clean, and of fair size. Food was good, a la cartes were good also. Scramble for beach chairs each morning, go early!
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Staff are great and the room was cleaned every day. I would have loved to have gone over everything that was available for us.
Stayed 9 nights in Dec 2025
Verified review

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, resort was clean. Only compliant is not enough chairs on the beach or by the pool.
Stayed 4 nights in Nov 2025
Verified review

4/10 Poor

Jessie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is clean, but very outdated. Housekeeping only cleaned our room once and we were there for 4 days. Staff was very accommodating and nice! Food I would say below average! Comparing to other resorts in the area! But you’re getting what you pay for!
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
No ocean view , staff was great , the ocean was very dirty and smelly sea weed everywhere rotting not enough pool chairs had to get up at 4 to get a chair the shuttle from front to back pool areas never really came around a lot of walking food was ok ,weather was good
Stayed 7 nights in Feb 2026