Very nice hotel, is an historic building from 1940 in great aesthetic conditions. You need to get familiar with the sounds from the other rooms coming through the walls and roof.
Friendly, helpful staff in a great location. Having a daily cheese and wine event is a nice touch. The hotel is quite narrow, but the rooms don't feel claustrophobic. The shower was one of the best I've had in a SF hotel.
Liked the location of this property. Was clean and comfortable. Staff were friendly. Didn't like. The recommendation for parking was advised to us as unsafe when we got to the hotel. we ended up parking Valet and 450 Sutter which was not cheap but no the most expensive in the area either. Was just ...
The property was very clean, the people at the loby was very helpful and nice.
staff was amazing, clean, great service just a great experience. Parking sucks
Everything was more than expected and very convenient for all activities. Staff was hard to understand and kinda rude.
The location was excellent for union Square with easy transport links to the rest of the city. The hotel itself was a little dated but they were undergoing major building works so that should change shortly! The staff were helpful and friendly at all times. The rooms were large and comfortable with ...
The room was very nice and comfortable. The staff were friendly as well.
I like the property's location however, the street that it is on, has confusing signs, specifically with regards to cars allowed or not, onto the street. You can, if you're unloading, however, there's only enough space in front of the hotel to accommodate two cars at a time. Which can also be a hassle ...
Convenient to all parts of the city. Transportation very near hotel.
Historic beautiful hotel but Cost of rooms are pricey
The look and feel of the property is chic. The judicious use of space is commendable.
Staff was excellent. Location is prime. Rooms are small, but clean and well laid out. Some rooms have no view (i.e. roof HVAC equipment). Overall, you can get a decent priced room but be ready for an additional $70 in fees, taxes, .... over booked price.
The front desk personnel was very friendly and helpful when we needed to check our luggage after checkout. This hotel is an a comfortable classicly-styled hotel in the middle of everything in San Francisco. We Ubered to the hotel so we didn’t encounter the parking fees.
I enjoyed the bar downstairs! LOL. The staff was helpful and polite.
Don't let the outside of the hotel fool you. The room is super clean and modern, friendly staff are remarkable, and the breakfast is of high quality. The view of the bay is amazing. But if you are looking to see golden gate from your window, you will be disappointed,
Fantastic reception staff!!!!! So accomodating kind and prodessional! Fantastic room and breakfast. Cleaners lovely too
Clean upscale with great service Room was big and nice
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