Playa del Carmen Hotel Suites In 2020

The gorgeous pool and proximity to the ocean. I didn't care that we were not notified when certain restraunts were closed.

The spaces were beautiful, clean and retreat like. I loved the beach. Staff were so helpful. I was approached by some who I thought were staff who wanted me to attend a timeshare presentation. It would be nice to have more vegan food options.

Absolutely amazing food, great service and excellent drinks

Very nice staff. The food was very good. Beautiful resort. Only disappointment was that the beach wasn’t very nice. Due to being ruined by a hurricane about 8 years ago. But there’s plenty of beautiful beaches close by to walk and swim.

We enjoyed our visit. The property was great and we found the staff to be awesome. BE careful when booking through expedia. They offer a package for this resort called the roulette and it is very misleading. we booked for the adult side of this resort and the hotel tried to check us in on the family ...

amazing stay. platinum swim up (all inclusive) was amazing. staff was great and very attentive to any needs, questions and requests. restaurants were amazing. tried tao, buffet, and bruschetta (twice). i honestly feel the buffet is as good or better than any ive been to in vegas (including the ones ...

Love the grand. Been going there for years. Working on visit number 10

Fantastic resort and service is impeccable. Highly recommend.

There was a variety of restaurants and pools to choose from. Great food and very kid friendly. I would only recommend better food at Asiana. Other than that everything was excellent.

Location is amazing. Very close to Avenida 5, and Ave Constituyentes so lots of places to eat yummy food. The suites are very quiet so you wont hear any loud noises from nearby clubs or bars. The apartment was extremely clean and spacious, and was the perfect place to rest after a long day of activities. ...

We loved not only the ocean but having the beautiful lagoon, also we had our own private butler assigned to us. Most of the guest would either explore the resort on beach cruiser style bikes or by golf cart or of course you could walk.

Great pool area and close proximity to a really nice beach. Could do better at the dining options

The place is very clean, comfortable, safe, and chic. It's more of an apartment complex/time share type feeling than a hotel. It's about 50 minutes of a drive away from Cancun Hotel zone. Near the beach with beautiful pools, golf course, and landscape. In overall, I would recommend this hotel to ...

The staff is the best part of this resort. We’ve been coming here for over 15 years and the amazing staff keeps us coming back!

Great staff good food. This is an awesome resort.we have been to a lot of all inclusive resorts and this is one if the best

The property is lovely and the continental breakfast was excellent. The addition of a balcony and rooftop private patio was wonderful. The main reason I won't stay here again is because of the lighting in the rooms. I need light to see and read but the lighting was subdued. It was more like candle ...

Very clean property. Food was decent. Bad mosquitos at the main Buffett- wish we would have brought bug spray. Also, wish we didn’t have to deal with the aggressive concierge making us take an apt for the sales pitch. Ended up just not going. You do not get access to the fun wave pool/ kids lazy ...

We wanted a hotel with a Mexican vibe and this place delivered that. We enjoyed the pool, the outside area and the roof top were amazing. The area has lots of local stores and little food shacks, we felt very safe walking around. Our room was lacking comfort. The beds and the pillows were hard, the ...