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Suites Fenicia

Property class: 2.5

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Photo gallery for Suites Fenicia

A swimming pool with tiled edges, surrounded by greenery and a stone wall. - Suites Fenicia (Playa del Carmen)
A courtyard with a staircase leading to a building entrance, surrounded by potted plants and a decorative wall with a welcome sign. - Suites Fenicia (Playa del Carmen)
A hotel room with a bed, a desk, a chair, a wardrobe, and a kitchenette. - Suites Fenicia (Playa del Carmen)
A beach with clear turquoise water, white sand, and a few people swimming. - Suites Fenicia (Playa del Carmen)
A rooftop terrace with artificial grass, wicker furniture, and a mural of tropical leaves. - Suites Fenicia (Playa del Carmen)
Located close to Guadalupe Church and Mamitas Beach, Suites Fenicia provides a rooftop terrace, a garden, and a library. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Studio, Kitchen, City View

A hotel room with a bed, a desk, a chair, a ceiling fan, and a view of the outside.

Comfort Studio, Kitchen, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Studio Suite, 1 King Bed, Refrigerator & Microwave, Executive Level

A bedroom with a bed, a sofa, a wooden coffee table, a ceiling fan, and a television.

Executive Studio Suite, 1 King Bed, Refrigerator & Microwave, Executive Level

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio Suite, 1 Bedroom, Kitchen, City View

A hotel room with two single beds, a dining table, a TV, and a ceiling fan.

Comfort Studio Suite, 1 Bedroom, Kitchen, City View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Large Twin Bed

View all photos for Standard Room, 1 King Bed, Ensuite

A hotel room with a bed, a desk with a chair, a television, a refrigerator, and a ceiling fan.

Standard Room, 1 King Bed, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a ceiling fan, a mirror, and a wooden cabinet.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located near the beach, Suites Fenicia is in Zazil-ha, a neighborhood in Playa del Carmen. Quinta Avenida and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Maroma Beach. Don't miss out on a visit to Xcaret Eco Theme Park. With snorkeling and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Playa del Carmen travel guide
View more Guest Houses in Playa del Carmen
Map
30 Av. Norte, calle 46 Norte Zazil Ha, Playa del Carmen, QROO, 77720

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    11 min walk - 0.6 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    12 min walk - 0.7 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    14 min walk - 0.8 miles
  • Central Square
    19 min walk - 1.1 miles
  • Plaza Las Americas
    3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    44 min drive

Restaurants

  • La Birria
    4 min walk
  • Bait Lajam (Tacos arabes)
    2 min walk
  • El Rincón Chilango
    2 min walk
  • Cafe Petit Péche
    4 min walk
  • El Calamar de la 10
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Things to do

  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Built in 2000
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 15

Check-out

Check-out before 1 PM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 25

Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 10 per accommodation, per week (varies based on length of stay)
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 114979

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Suites Fenicia have a pool?

Yes, this property has an outdoor pool.

Is Suites Fenicia pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Suites Fenicia?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Suites Fenicia?

Check-out is at 1 PM. Late check-out is available for USD 25 (subject to availability).

Where is Suites Fenicia located?

Located in Zazil-ha, this guesthouse is within a 15-minute walk of Mamitas Beach, Guadalupe Church, and Quinta Avenida. Central Square and Plaza Las Americas are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Suites Fenicia Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 65 out of 95 reviews
Rating 8 - Good. 24 out of 95 reviews
Rating 6 - Okay. 3 out of 95 reviews
Rating 4 - Poor. 0 out of 95 reviews
Rating 2 - Terrible. 3 out of 95 reviews

Reviews

Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good value option, on site parking is available. We had a great service.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy we stayed here in PDC. Away from all the bustle of Quinta Avenida, this is still a 10- 15 minute walk from the beach areas. We liked it because it was clean, had a relaxing vibe, but a couple minutes walk from two large shipper markets and good restaurants. More a locals vibe area, more centro. Ac worked well, no humidity smells like many places, owners take very good care of maintenance and care. Highly recommend
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities
This was an absolutely perfect place for me. My room was large, very clean, and well appointed. I was in room 15 and I loved being on a higher floor and the corner room, windows and lots of light. There is some traffic noise as it is in a corner near an intersection. The place has updated security and room locks. There is a ring bell to first enter the property, after check in you just need your fob to enter the main door. My room had a key code to enter, so convenient, no need to be carrying around keys. The bed in the apartment was big and very comfortable with nice linens. The shower was huge and had a drying line in it for swimwear. Kitchen had full size fridge, induction plate, microwave, coffee pot and plenty of dishware for cooking. There was a nice area on the second floor with books and games. My favorite places were the rooftop patio area and the pool area! They also have solar panels which was nice. The pool could be a bit cool but was clean and refreshing. The owners are on site and available if needed and super kind, the employee Fabi was wonderful and always checked if I needed anything. Large water jugs and the pumps are available through the property for a very good price. This was very convenient as I did not have to go pay a deposit and lug one back there only to have to return it to get deposit back. Also property is adults only so it was quiet and peaceful.
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Othoniel

Liked: Cleanliness, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Niles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great place to stay short or.long term. Clean, comfortable, with great amenities.
Stayed 7 nights in Nov 2022
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners are awesome Place is clean and has everything you need. I would definitely stay here again
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent!
Stayed 7 nights in Nov 2022
Verified review

10/10 Excellent

Tarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise

Nice place for a long stay. Its a fit far from the 5th Av action but very convenient setup if you are looking to stay and explore. Has only stairs for less mobile travelers
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Tris

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!! Everything was well thought out. The owners were so sweet and helpful, even with our horrible Spanish. Loved the pool. I would and will go back one day.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I had such a wonderful stay at Suites Fenicia. Our rooms were comfortable and had basic kitchen appliances so we could make a few meals when needed. There were so many amenities I wasn’t expecting such as a lounge room, and a ton of beach stuff to borrow! The location was very convenient, depending where you need to go you can get to most places in max 30 min walk. It was really fun to explore the city by foot. I highly recommend this property for your stay in Playa del Carmen!
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time during our stay in Suites Fenicia. The owners are just great hosts and made our stay unforgettable and safe! Rooms are well equipped with kitchenette, fridge, toaster; coffee maker, hotplate , and safety box. Internet connexion is steady and fast. Clean rooms and bathroom. Well located close to grocery stores. 5th Avenue and the beach are only 12 mn walk from the hotel. Looking forward to staying longer there next year.
Verified review

2/10 Terrible

JOSE CARLOS

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Danielle

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
What I liked is that my room was clean. I did not like at all was that I had problems with the toilet the day I arrived. I was not too please about that as I was extremely tired and just wanted to rest. It was difficult to fix so I was asked to stay in another room while it gets fixed.The second room I was asked to go to, was not to my liking. I was told I have a choice to wait for the repair, stay there or move out and search for another accommodation in the area. I am 73 year old, I did not like to be treated that way. That toilet should have been working properly before I arrived. It got fixed eventually and went back to my room. What a waste of my time and lots of grieves. Also this place is located next to a very busy street the 30th ave so there's lots traffic noises. It is very far from town. I certainly do not recommend this place.
Stayed 7 nights in May 2022
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
Muy bien
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

JORGE CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La zona donde se ubica no es tan bonita, pero cuenta con servicios cercanos (super, oxxo, farmacias, etc.). Cuenta con estacionamiento con portón pero pocos lugares. Las habitaciones son amplias, cómodas, cuenta con cocineta, refri, y un sofá cama.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ana Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza de las recamaras es muy buena y confiable
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Sophie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Répugnant. On a attendu 10 minutes pour quon viennent nous ouvrir. Aprea avoir payé, on a passé 2 minutes dans la chambre qui ressemble a une cellule de prison, aucune fenetre, aucun courant dair. On a decide de partiron a attendu 15 minutes a sonner tepetitivement, l'employée nest jamais venue donc on a pas pu etre remboursés. On est juste partis.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Sandra Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me encantó!

Todo genial! Desde la recepción con Laura que nos atendió de maravilla, el lugar es cómodo, tiene una pequeña piscina, la habitación tenía refri, micro, una parrilla, trates, super bien! Lo único y es una cosa mínima es que la regadera no salía mucha agua y la que salía mojaba todo menos a mí, pero se soluciona fácil. Está un poquito retirado del centro pero tiene cerca dos supermercados. Personalmente amé el lugar. P.D. la aplicación no me dejó agregar fotos 😕
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendable.

El lugar es centrico, limpio y con todo lo necesario basico para una estancia tranquila. El senor Tony es una persona muy atenta y amable que siempre estuvo en todo momento disponible.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Edgar Eliud

Liked: Cleanliness, staff & service, property conditions & facilities
Todo está perfecto, incluso más de mis expectativas
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me sentí como en casa, es acogedor este lugar.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

FRANCISCO JAVIER CORTEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ME GUSTÓ QUE SEA SÓLO ADULTOS. NO ME GUSTÓ QUE NOS CAMBIARON LA HABITACIÓN, HABÍA RESERVADO UNA HABITACIÓN CON CAMA KING SIZE Y NOS DIERON UNA DE DOS CAMAS INDIVIDUALES, TAMPOCO ME GUSTÓ QUE NO SE RESPETARA EL PRECIO DE RESERVACIÓN.
Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Josianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est situé aux coins de la 30e avenue et de la CTM, soit à 10-15 minutes de marche de la plage et de la 5e avenue. Il y a 2 supermarchés à 5 minutes à pieds ainsi que de nombreux kiosque de tacos (très bons et pas cher). Le service est impeccable. Les hôtes sont très disponibles et répondent rapidement à nos questions/demandes. Possibilité de réserver des excursions ou transports avec eux à prix compétitifs et sans casse-tête. Bonne communication avec le sourire, en espagnol ou en anglais. La piscine est très propre. Le jardin est fleuri, avec table, chaises et lit pour s'étendre et profiter du soleil. Il y a aussi une superbe terrasse sur le toit, idéale pour profiter des couchers de soleil. Les matelas et la literie sont de qualité. Très confortables! Le seul bémol est la circulation sur la 30e qui est bruyante, mais des panneaux de bois ont été installés pour insonoriser. De plus, le service d'autobus et de collectivos sont en pause vers 22h, donc on peut dormir tranquille. On n'entend pas la musique ni les cris des fêtards comme sur la 5e avenue, ce qui est très appréciable. Pas d'insectes dans la chambre. Il y a quelque chose dans le bas des portes qui les empêchent d'entrer et toute la propriété est entretenue avec grand soin. Tout était fonctionnel dans la chambre. C'est un hôtel que je recommande sans problème. Merci aux hôtes d'avoir rendu notre séjour exceptionnel!