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Anah Suites

4.0 star property
Family-friendly hotel with a fitness center and a rooftop terrace

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Photo gallery for Anah Suites

Front of property
Terrace/patio
Condo, 3 Bedrooms | Private kitchen
Front of property
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Gym
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Apartment

50-inch plasma TV with cable channels, TV

Comfort Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

2 bedrooms, premium bedding, down comforters, in-room safe

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Plasma TV
2 bedrooms
Premium bedding
Ceiling fan
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Apartment, 2 Bedrooms, 2 Bathrooms

Private kitchen

Signature Apartment, 2 Bedrooms, 2 Bathrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Condo, 3 Bedrooms

Condo, 3 Bedrooms | Living room | 50-inch plasma TV with cable channels, TV

Condo, 3 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 127 sq m
  • City view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Apartment, 2 Bedrooms

2 bedrooms, premium bedding, down comforters, in-room safe

Deluxe Apartment, 2 Bedrooms

Highlights

Patio
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Map
Avenida 20 entre las calles 14 y 16, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 5 min walk - 0.3 miles
  • Central Square - 5 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 9 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Los Bisquets Bisquets Obregón - ‬1 min walk
  • ‪Don Sirloin - ‬3 min walk
  • ‪Sabrina – Tradizioni Italiane - ‬3 min walk
  • ‪Vips - ‬4 min walk
  • ‪Uno Japanese Noodles - ‬2 min walk

About this property

Anah Suites

Upscale family-friendly hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Mamitas Beach, Anah Suites provides a poolside bar, a rooftop terrace, and an arcade/game room. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with an outdoor entertainment area and a gym.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and beach umbrellas
  • Luggage storage, tour/ticket assistance, and concierge services
  • Guest reviews say good things about the helpful staff and location
Room features
All 70 individually furnished rooms include thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • 50-inch plasma TVs with cable channels
  • Ceiling fans and limited housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A poolside bar

Things to do

  • Arcade/game room
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Living room
  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 3 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 50-inch plasma TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Access methods

Lockbox, private entrance

Pets

Pets allowed for an extra charge of USD 25 per pet, per week
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 300.00 per accommodation, per stay
  • A damage deposit of USD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 25 per pet, per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

A-nah
A-nah Suites
A-nah Suites Aparthotel
A-nah Suites Aparthotel Playa del Carmen
A-nah Suites Playa del Carmen
A-nah Suites Playa Carmen Aparthotel
A-nah Suites Playa Carmen
Anah Suites Playa Carmen Aparthotel Playa del Carmen
Anah Suites Playa Carmen Playa del Carmen
Anah Suites Playa Carmen Aparthotel
Anah Suites Aparthotel
Anah Suites Playa Carmen
Anah Suites
Anah Suites Hotel

Frequently asked questions

Does Anah Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Anah Suites pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per week.

How much is parking at Anah Suites?

Self parking is free at this property.

What time is check-in at Anah Suites?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Anah Suites?

Check-out is at 11 AM.

Does Anah Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 200 per vehicle applies.

Where is Anah Suites located?

This family-friendly Playa del Carmen hotel is located near the airport, within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Anah Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 169 out of 326 reviews
Rating 8 - Good. 78 out of 326 reviews
Rating 6 - Okay. 40 out of 326 reviews
Rating 4 - Poor. 20 out of 326 reviews
Rating 2 - Terrible. 19 out of 326 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 4 nights in Apr 2025

2/10 Terrible

Bruce

Disliked: Cleanliness, amenities, property conditions & facilities
Just bad
Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Feb 2024

4/10 Poor

Afif

Liked: Staff & service
Disliked: Property conditions & facilities
Good location however the toliets were broken they did fix it, shower head had limited water. The clean up team should properly sanitize the place and disinfect it. They wanted $25 usd to change towels, $60 to change the bed sheets. Very stingy with toliet paper, no dishwashing soap, no paper towel.
Stayed 4 nights in Dec 2024

6/10 Okay

John

Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor management

The description states deluxe room. Its a bed with a bathroom, more like a standard room, but there is no safe in the room The problem with the company that manages them is that there is no communication, even the reception staff stated this, they werre suppose to send me the code to the door on the day of arrival myself and the reception staff were trying to contact the management agency to try to getthe code to the door this was after travelling for 18hrs, so was not best pleased with the management agency
Stayed 1 night in Feb 2025

8/10 Good

Molly

Liked: Cleanliness, property conditions & facilities, communication
Clean, comfortable, well located and great for the price.
Stayed 1 night in Sep 2022

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and excellent location.

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good property in a good location
Stayed 5 nights in Jul 2022

4/10 Poor

Oren

Disliked: Staff & service, room comfort

Not actually a hotel a services flat.

The place is modern, the rooftop pool is very nice can’t complain, bed is comfortable. Two of the towels had stains, floor was unclean, air conditioning was not cold at all. Oh and there is a school right in front of it with loud bells and kids all day long. Staff at reception were nice, staff responsible for the room less nice and a bit rude and unfriendly.
Stayed 2 nights in Nov 2024

2/10 Terrible

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

The description was a lie

The apartment was advertised as "individually furnished" and had no furniture at all other than the bed. It was also represented to have a safe, and it did not.
Stayed 5 nights in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place close to everything. very modern clean and comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay at. The manager was very fast to reply even tho' we booked this as an emergency at the last minute on Saturday sept 30. The place was great, clean, comfortable and at a great price! Would stay here again!
Stayed 8 nights in Sep 2023

8/10 Good

Sandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location is quite centric and the entire building is so quiet in the evening. Was there for 1 week and the elevator was out of service, unsure why it never got fixed.
Stayed 8 nights in Jul 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & clean. Great vacations

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent!!

10/10 Excellent

ANDRIUS

Liked: Cleanliness, staff & service, amenities
Very nice location very good property only needs little tlc some stuff were broken
Stayed 8 nights in Mar 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern building

Clean modern suite, with excellent linens and bed. Only complaint was no drinking water on arrival in the evening. Needed a fridge too, Playa is very warm.
Stayed 4 nights in May 2024

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities
everything was good
Stayed 1 night in Jul 2023

6/10 Okay

Manuel

Disliked: Property conditions & facilities

Ok quick stay

The address was wrong on the itinerary and on google maps. When I called them, a generic voice mailbox answered. The place is ok but dated. TVs are dated and not working so well.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only bad thing about this property was the fact that the elevators were not working. Other than that it was perfect.
Stayed 2 nights in Jul 2024

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place to Stay, Will Come Back Again

My trip was good and the places was clean and roomy, I would suggest cheaper rates for cleaning and Newer Towels...also get a Back Up Generator for the Building when the Power goes OUT...And a Special Thanks to My Concierge Julieta she was amazing and deserves to be paid more...and to the Maids too thank you ALL.
Stayed 6 nights in Nov 2023

6/10 Okay

Edmundo

Liked: Cleanliness, staff & service, amenities
Basic unit, sorely needs a desk and a couple of chairs for work from home, bathroom is large and needs its own air conditioner, it’s way too hot.
Stayed 2 nights in May 2024

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to wait 1 hour to check in . I wish I chosen another place .
Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was never able to get in even though I paid

I got screwed. Paid the hotel via Hotel.com. Once I got to the hotel they would not let me stay unless I had a "code". They gave me a phone number to call to get this code, but no one answered. I tried for hours across 2 days. So I have no idea about the place, but for me, it sucked. Now I'm trying to get a credit back on my credit card.
Stayed 4 nights in Oct 2024

4/10 Poor

Ariba

Disliked: Staff & service, amenities, property conditions & facilities
Although we booked Anah Suites which is listed as a hotel, we were placed at Anah downtown which is a vacation ROOM rental and NOT a hotel. Very strange and was very inconvenient trying to find the place. Would not recommend.
Stayed 1 night in May 2024