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Aparthotel

Acanto Playa del Carmen, Trademark Collection by Wyndham

4.0 star property
Family-friendly aparthotel with free parking, steps from Quinta Avenida

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Photo gallery for Acanto Playa del Carmen, Trademark Collection by Wyndham

Courtyard - Acanto Playa del Carmen, Trademark Collection by Wyndham (Playa del Carmen)
Sports facility - Acanto Playa del Carmen, Trademark Collection by Wyndham (Playa del Carmen)
Exterior - Acanto Playa del Carmen, Trademark Collection by Wyndham (Playa del Carmen)
Interior - Acanto Playa del Carmen, Trademark Collection by Wyndham (Playa del Carmen)
Suite, 1 Bedroom | View from room - Acanto Playa del Carmen, Trademark Collection by Wyndham (Playa del Carmen)
Acanto Playa del Carmen blends comfort with wellness steps from the beach. Guests start with continental breakfast, then enjoy reflexology or aromatherapy. The outdoor pool has sun loungers for relaxing afternoons, while bike rentals and tour assistance cater to explorers.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite (Penthouse)

Superior Studio Suite (Penthouse) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Studio Suite (Penthouse)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Ocean View (Penthouse)

Superior Suite, 1 Bedroom, Ocean View (Penthouse) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 Bedroom, Ocean View (Penthouse)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 3 Bedrooms (Penthouse)

Superior Suite, 3 Bedrooms (Penthouse) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 3 Bedrooms (Penthouse)

  • 111 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 111 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms

  • 93 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Suite, 2 Bedrooms (Penthouse)

Superior Suite, 2 Bedrooms (Penthouse) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 2 Bedrooms (Penthouse)

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom (Master)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Master)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Master)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms (Master)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Acanto Playa del Carmen, Trademark Collection by Wyndham is in a shopping district and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Playa del Carmen Main Beach and Quinta Avenida are two other places to visit that come recommended. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with horse riding. Visit our Playa del Carmen travel guide
View more Aparthotels in Playa del Carmen
Map
Playa del Carmen, QROO

What's nearby

  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    1 min walk - 0.0 miles
  • Navidad en el Caribe
    Quinta Alegría Shopping Mall
    1 min walk - 0.1 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    3 min walk - 0.2 miles
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    5 min walk - 0.3 miles
  • Central Square
    6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • Ah Cacao Chocolate Café
    2 min walk
  • Aldea Corazón
    2 min walk
  • Starbucks
    1 min walk
  • Harry's Grill Prime Steakhouse & Raw Bar
    2 min walk
  • Aldo's
    1 min walk

About this property

Acanto Playa del Carmen, Trademark Collection by Wyndham

Family-friendly aparthotel with free parking, steps from Quinta Avenida
This smoke-free aparthotel features an outdoor pool, a coffee shop/cafe, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, massage/treatment rooms, conference space, and concierge services are onsite. Each apartment offers comforts like a pillowtop bed and Egyptian cotton sheets, plus free WiFi and a flat-screen TV with cable channels. 3 bathrooms, room service, and free international calls are among the other amenities available to guests. Change of towels is available on request.
Acanto Playa del Carmen, Trademark Collection by Wyndham offers 29 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Beach

  • White sand beach nearby
  • Beach towels

Pool/Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 68 km
  • Bus station shuttle (surcharge)
  • Car rental
  • Car not required
  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite self parking

Family friendly

  • Children stay free (see details)
  • Crib: USD 55 per stay
  • High chair

Food and drink

  • Water dispenser

Dining

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Room service (limited hours)

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed: USD 55 per stay

Bathroom

  • 3 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Gas grill
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 600 square feet of conference space
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total (up to 10 lbs per pet)
  • Fee: USD 100 per pet per week
  • Service animals exempt from fees
  • Deposit: USD 250 per stay

Suitability/Accessibility

  • Elevator (31 inch wide door)
  • Tile flooring in public areas
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • Near a health/beauty spa
  • Near an outlet shopping mall
  • Near the boardwalk/promenade
  • On the Strip

Things to do

  • Bicycle parking
  • Bicycle rentals
  • Ecotours
  • Boat tours nearby
  • Fishing nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 29 units
  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle rentals
  • Built in 2011
  • Colonial architecture
  • Connecting units available
  • Eco-friendly cleaning products used
  • Ecotours
  • Energy-saving switches in guestrooms
  • Individual decor
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Recycling
  • Rooftop garden
  • Soundproofing
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per week, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 55.0 per stay
Cribs (infant beds) are available for USD 55.0 per stay

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 196 per vehicle (roundtrip, maximum occupancy 7)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 55.0 per stay
  • Rollaway bed fee: USD 55.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Acanto Boutique
Acanto Boutique Hotel
Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Playa del Carmen
Acanto Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico
Acanto Boutique Hotel Condominiums Playa Carmen
Acanto Boutique Hotel Condominiums
Acanto Boutique Playa Carmen
Acanto Hotel Condominiums
Acanto Playa Carmen
Acanto Hotel Condominiums Playa Carmen Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Playa Carmen Playa del Carmen
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Resort Acanto Boutique Hotel Playa del Carmen
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Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Carmen Del Carmen
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Resort Acanto Boutique Hotel Playa del Carmen Playa del Carmen
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Acanto Boutique Hotel Condominiums Playa del Carmen
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Carmen Del Carmen

Frequently asked questions

Does Acanto Playa del Carmen, Trademark Collection by Wyndham have a pool?

Yes, this property has an outdoor pool.

Is Acanto Playa del Carmen, Trademark Collection by Wyndham pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 lbs per pet. There's a deposit of USD 250 per stay and a fee of USD 100.00 per pet, per week. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 25 (subject to availability).

What time is check-out at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Acanto Playa del Carmen, Trademark Collection by Wyndham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 196 per vehicle applies.

Where is Acanto Playa del Carmen, Trademark Collection by Wyndham located?

This family-friendly Playa del Carmen aparthotel is located in a shopping district, just steps from Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 3 mi (5 km).

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Reviews

Acanto Playa del Carmen, Trademark Collection by Wyndham Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 243 out of 413 reviews
Rating 8 - Good. 122 out of 413 reviews
Rating 6 - Okay. 28 out of 413 reviews
Rating 4 - Poor. 12 out of 413 reviews
Rating 2 - Terrible. 8 out of 413 reviews

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was amazing! Thanks to Leticia, Miguel and Jose (and the other young lady at the front desk) they were the perfect hosts. The room and the amenities were better than I expected. And the hospitality was top tier. Will definitely stay there again on my next visit.
Street entrance view
They set the room up perfectly for my daughters birthday
Stayed 3 nights in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff , clean facility
Stayed 5 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room very spacious rooms and very quiet, off the promenade where all the shops and restaurants are. Very close to the beach.
Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place was beautiful and in the perfect location. It was quiet and peaceful and I especially loved the rooftop garden. The staff were very nice and accommodating.
Stayed 4 nights in Dec 2025

10/10 Excellent

Fabienne Renate

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely large rooms, great space middle of town 50 ft away from 5th Ave, close to beach. Hotel managers very informative, friendly and welcoming. Helped us with finding great dining places, and even a laundry mat. Hotel is clean charming and has private balconies on the roof top. Would definitely recommend and stay again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Great property in a good location.
Stayed 1 night in Jun 2025

10/10 Excellent

Ensieh

Liked: Cleanliness, amenities, property conditions & facilities, communication
We expected a single room but got a full, spacious unit with a proper kitchen—super comfortable and quiet. The location is excellent, just a short walk to the beach. The staff were outstanding: professional, friendly, and proactive before and during our stay. Special thanks to Miguel (night shift) for going above and beyond several times. We’d happily stay again. Rating: 5/5.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rudolpho

Liked: Cleanliness, property conditions & facilities, communication
Great staff and accommodation
Stayed 6 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
We love Acanto. The Staff are super friendly and helpful. Plenty available to eat for light breakfast. Beach towels available upon request as well as discounts to local excursions, bars, massages.
Stayed 10 nights in Sep 2025

8/10 Good

Jiewei

Liked: Cleanliness, amenities, property conditions & facilities, communication
We arrived in a raining day. The hotel is located next to the busy 5th Ave. We had difficulties to find the parking site. There is no sign and the gate is locked. I wish the hotel let us know how to access in advance. The two bedrooms suite is really big, clean and welled equipped. We could not run hot water when we took shower. The manage team let us to use another empty unit next to ours which is really helpful. The breakfast is included. Comparing to other hotels we stayed during the trip it is way to simple, as a brand of Wyndham, this section shall improve.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, room comfort, communication
The property was clean and location was great but the staff was the best part, courteous, easy communication that made it feel like home for a few days.
Stayed 4 nights in Mar 2025

10/10 Excellent

Laurel

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was exceptional, and very friendly and helpful. The building is beautiful, and gave us a very relaxing stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property in a great central location near the beach, dining, and shopping
Stayed 3 nights in Nov 2024

10/10 Excellent

Hui Ling

Liked: Cleanliness, room comfort, communication
Amazing stay. Niguel was extremely kind and helpful.hotel is very close to shop and restaurant.5 minutes walk to the beach.We really enjoyed our 4 nights stay in the hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Courtney

Liked: Cleanliness, property conditions & facilities, communication
Very nice property close to shopping and restaurants!
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, communication
was a good stay !
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
What a unique property! So close to night life, dinning and beaches. First time staying at this place and would do it again! Next time we are bringing the kids!
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was wonderful very clean and quiet! Safe area, close to everything!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location to everything! Ocean views we loved our penthouse! Private garage locked parking as well! Definitely will be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Constance

Liked: Cleanliness, room comfort, communication

Acanto really good!

We spent three nights. Quiet, clean, well appointed. Friendly, helpful staff. Liked the pool & breakfast. Would recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nathalie Marie Kate

Liked: Cleanliness, property conditions & facilities, communication
Nice property in center of town with very friendly staff. Easy 5min walk to the beach and 1min from 5th avenue. Rooms were spacious and clean, but some appliances were dated.

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, communication
Nice.. Continental Breakfast was weak, had the AC unit intake for several units in my bathroom.. little noisy. Staff were friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

francis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really nice clean place to stay in one of the best locations in PDC. Anything you need while staying there is within a couple block walk. Parking is also easy and staff is very inviting and friendly.
Stayed 4 nights in Nov 2023

8/10 Good

Yanira

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is very good. There’s lots of eating options nearby and lots of walkable shopping. The area is mostly quiet and it’s safe at night. We enjoyed our stay and enjoyed the large room we had.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an excellent stay at this lovely boutique hotel. The staff were very friendly and welcoming, especially Karla, Miguel and Lilliana. Highly recommend this hotel