Excellent service, friendly staff. Excellent food. Quiet relaxing atmosphere.
Love the grand. Been going there for years. Working on visit number 10
This is an exquisite property. Very high end. The staff is exceptionally well trained. And we normally love it here. However they raised the prices on all of their food drink and spa and it is now really pretty exorbitantly expensive. It’s frustrating to pay $25 for a cocktail that isn’t that great. ...
I liked it a lot. very clean and cute and colourful
Absolutely amazing !!! Will defiantly be going back. Everyone so friendly. Anything you need they help you out. Such a peaceful little place to go !! Thanks so much for the great week!! Roceta and Andrew absolutely amazing !!
EXCELLENT FOOD AND RESTAURANTS...BICYCLES ACCESS A PLUS. EXCELLENT SHUTTLE SERVICE ON SITE.
Easy access to the beach, decent food, decent drink choices
My wife and I had an amazing vacation on this resort. The staff, service, pools, and beach were amazing. Although there were a lot of people on the resort, we never felt crowded and got right in to eat at the buffets when we wanted. Speaking of food, the buffets were amazing and the food was wonderful. ...
There was a variety of restaurants and pools to choose from. Great food and very kid friendly. I would only recommend better food at Asiana. Other than that everything was excellent.
We loved not only the ocean but having the beautiful lagoon, also we had our own private butler assigned to us. Most of the guest would either explore the resort on beach cruiser style bikes or by golf cart or of course you could walk.
The place is very clean, comfortable, safe, and chic. It's more of an apartment complex/time share type feeling than a hotel. It's about 50 minutes of a drive away from Cancun Hotel zone. Near the beach with beautiful pools, golf course, and landscape. In overall, I would recommend this hotel to ...
Fantastic resort and service is impeccable. Highly recommend.
The strength point of the BB Grand Esmeralda is the personnel, friendly, ready to assist you and accommodate your needs always. The services offered is a lot and all were well managed. The only things that we not enjoy was the beaches, the sea in this area wasn't clean due to sediments.
It was immaculate - the grounds were beautiful. Rooms exceptionally clean and decorated nicely. Beach and pool areas amazing and the service was outstanding.
It was clean the foodvwas god but the main pool was small and had few chairs . No pool fod service so when u wanted to eat u had to leave the pool area. The bartenders were very slow. I lie a more lively atmosphere this is definitely for a 55 and older crowd. I wiil not return
The room, bath, & balcony were beautiful. The grounds are kept spotless. They go to extreme efforts for all-resort dinners & parties. The beach and ocean are magnificent and perfectly machine-groomed all day. The best Mexican beach we have enjoyed. Continual beverage service. Beautiful luxurious ...
Staff is great property is well maintained great tennis courts nice beaches food very good one of my favorite places will be back in April
Beautiful hotel,excellent food, excellent beach,We love Iberostar companies
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