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Fairmont Mayakoba

5.0 star property
Luxury hotel on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for Fairmont Mayakoba

5 outdoor pools, pool umbrellas, sun loungers
Property video
Casita, Room, 2 Queen Beds, Canal View, Beachside | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Couples treatment rooms, sauna, steam room, body treatments
Couples treatment rooms, sauna, steam room, body treatments

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • All inclusive
  • Pet friendly
  • Bar

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 103 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Casita, Room, 2 Queen Beds, Canal View, Beachside

Casita, Room, 2 Queen Beds, Canal View, Beachside | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Room, 2 Queen Beds, Canal View, Beachside

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
Ceiling fan
  • 47 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Family Room, Connecting Rooms (Lagoon)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
Ceiling fan
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed, Non Smoking

65-inch LED TV with satellite channels, TV, toys

Fairmont, Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Fairmont, Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
Ceiling fan
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Casita, Deluxe Room, 1 King Bed, Non Smoking

Casita, Deluxe Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
Ceiling fan
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casita, Deluxe Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Deluxe Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
Ceiling fan
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Casita, Signature Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Signature Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
Ceiling fan
  • 45 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita, Signature Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Signature Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
Ceiling fan
  • 47 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Family Room, Connecting Rooms (Garden)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
Ceiling fan
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Beachfront

65-inch LED TV with satellite channels, TV, toys

Premium Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Casita, Suite, 1 King Bed, Non Smoking, Beachfront | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Casita Signature, Suite, 2 Queen Beds

Casita Signature, Suite, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita Signature, Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 47 sq m
  • Canal view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 85 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
Ceiling fan
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed, Non Smoking, Resort View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
Ceiling fan
  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Bambu Suite, 1 King Bed, Private Pool, Resort View

Bambu Suite, 1 King Bed, Private Pool, Resort View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Bambu Suite, 1 King Bed, Private Pool, Resort View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 172 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Casita, Room, 1 King Bed, Canal View, Beachside

Casita, Room, 1 King Bed, Canal View, Beachside | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Room, 1 King Bed, Canal View, Beachside

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
Ceiling fan
  • 43 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Camaleon)

Presidential Suite, 1 King Bed (Camaleon) | Terrace/patio

Presidential Suite, 1 King Bed (Camaleon)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 205 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Tortuga)

Presidential Suite, 1 King Bed (Tortuga) | Living room | 65-inch LED TV with satellite channels, TV, toys

Presidential Suite, 1 King Bed (Tortuga)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 198 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Coral)

Suite, 1 King Bed, Non Smoking (Coral) | Terrace/patio

Suite, 1 King Bed, Non Smoking (Coral)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 139 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Ctra Federal Cancun - Playa Del Carmen, K, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min walk - 0.3 miles
  • Gran Coyote Golf - 5 min drive - 2.5 miles
  • Playa Xcalacoco - 7 min drive - 3.3 miles
  • Tres Rios Ecopark - 9 min drive - 3.5 miles
  • Playa del Carmen Main Beach - 11 min drive - 6.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 35 min drive

Restaurants

  • ‪Restaurante Hacienda - ‬9 min drive
  • ‪Cafe Antoinette - ‬5 min walk
  • ‪Buffet Riviera - ‬9 min drive
  • ‪La Copa - ‬8 min drive
  • ‪Coco Café - ‬8 min drive

About this property

Fairmont Mayakoba

Luxury eco-certified hotel near El Camaleón Mayakoba Golf Course
You can look forward to a golf course, a swim-up bar, and a poolside bar at Fairmont Mayakoba . With a white sand beach, beachfront dining, and free beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to reflexology, a hot stone massage, or a facial at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. The 24-hour gym offers yoga classes and Pilates classes; other things to do include beach yoga, windsurfing, and hiking/biking. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also find perks like:
  • 5 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, full breakfast (surcharge), and free bicycle rentals
  • An outdoor tennis court, an electric car charging station, and express check-out
  • Guest reviews speak highly of the helpful staff
Room features
All 401 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Changing tables, children's books, and art supplies
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 65-inch LED TVs with streaming services and premium channels
  • Furnished balconies or patios, childcare services, and free infant beds

All inclusive details

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included
Room service during certain hours (limited menu)

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 25 to 32 per person
  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hix Bar & Lobby Lounge
  • Ki Beach Bar & Korean BBQ
  • La Cantina
  • La Laguna
  • Tauro Steakhouse

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Archery
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sailing
  • Sauna
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Art supplies
  • Baby toys
  • Beach toys
  • Changing table
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (40,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with premium satellite channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 55.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 32 per person
  • Airport shuttle fee: USD 256 per vehicle (roundtrip)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Mayakoba
Fairmont Mayakoba Hotel
Fairmont Mayakoba Hotel Playa del Carmen
Fairmont Mayakoba Playa del Carmen
Mayakoba Fairmont
Fairmont Hotel Playa Del Carmen
Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Fairmont Playa Del Carmen
Playa Del Carmen Fairmont
Fairmont Mayakoba Resort Playa del Carmen
Fairmont Mayakoba l Carmen

Frequently asked questions

Does Fairmont Mayakoba have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Fairmont Mayakoba pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Fairmont Mayakoba ?

Self parking and valet parking are free at this property.

What time is check-in at Fairmont Mayakoba ?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Fairmont Mayakoba ?

Check-out is at noon.

Does Fairmont Mayakoba provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 256 per vehicle applies.

Are there all-inclusive benefits at Fairmont Mayakoba ?

Some rate plans available at this property are all-inclusive.

Where is Fairmont Mayakoba located?

Nestled on the beach, this Playa del Carmen hotel is steps from El Camaleón Mayakoba Golf Course and 2 mi (3.3 km) from Gran Coyote Golf. Playa del Carmen Main Beach and Maroma Beach are also within 6 mi (10 km).

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Fairmont Mayakoba Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 42 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely meticulously kept property.
Stayed 7 nights in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time with my family of four. The area is stunning with many things to do. It was definitely the most luxurious trip we’ve taken altogether and so worth it. I will never forget this vacation and hope to be back.
Stayed 6 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in Mar 2025

10/10 Excellent

Thomas Xavier De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing experience!
Stayed 5 nights in May 2025

8/10 Good

Sabah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Mayakoba will not disappoint you. One of the most beautiful places to visit in all of Mexico. Outstanding service, amazing food, beautiful beaches and pools.. it truly is a tropical paradise. This is our 4th time here and I’m already trying to figure out when I can come back!
Stayed 6 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Extraordinary location, services, food, nature surrounding. Personnel are kind, friendly, respectful, knowledgeable, attentive. Would definitely go back. One annoying issue, however, there was a strong mold smell in our room, likely affecting many casitas’ bottom floor units (we tried two). May try a top floor room next time
Stayed 3 nights in Jun 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts I've ever been to. The property is beautiful and service is beyond excellent. Staff is so attentive and kind and they went out of their way to make our stay amazing by leaving multiple surprises in our room for our special occasion. The only thing that could be improved is the food at some of their restaurants.

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff was top-notch, clean, beautiful hotel, dining was amazing. It was a truly stress-free and indulgent vacation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for a wonderful stay. Clean, well maintained, safe, beautiful… a must see in the Mayan riviera
Stayed 3 nights in Mar 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful family friendly resort with the 5 star atmosphere!
Stayed 4 nights in Mar 2025

8/10 Good

Ronald Kirby

Gr
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and staff was so kind. Spa was incredible
Stayed 3 nights in Mar 2025

8/10 Good

Azhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location - Air conditioning sub par for this kind of year long humid temperature. Most guests complained as the temperature in the room wont go below 75 which is high for sleeping. Bedroom was not bad but the living room was too hot for us hence the 4 stars otherwise FULL 5 stars.
Stayed 5 nights in Jun 2025

8/10 Good

Farhana

Liked: Cleanliness, property conditions & facilities
Property was very eco friendly but had not enough buggy to take you around, amenities were not refilled and also room service was slow didn’t pick up the phone
Stayed 4 nights in Jun 2025

4/10 Poor

Ghazal

Disliked: Cleanliness, property conditions & facilities
We have been to Mayakoba many times and this was our first time staying at Fairmont. While we were excited to check out the hotel and its facilities, we weren’t even given a map or places to dine in. We were lost to find our room as we were given zero explanations.
Stayed 1 night in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful! Amazing stay -food, property, and service!
Stayed 5 nights in Mar 2025

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A paradise. Beautiful facilities and environment. Excellent transportations
Stayed 5 nights in Apr 2025

4/10 Poor

Juvenal

Liked: Property conditions & facilities
Disliked: Amenities
Very little entertainment, the restaurants are very expensive for the quality and variety of the food, the ice machines are constantly breaking down, in general I found it very expensive for what the hotel really is, the rooms are spacious.
Stayed 4 nights in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wan an excellent long weekend getaway that surpassed our expectations for a last minute trip!
Stayed 4 nights in Feb 2025

10/10 Excellent

Marian Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfull
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis Abraham Vazquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Mar 2025

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, wonderful beach area, beautiful views, amazing pools and restaurants. We had the best time and our 12 yrs old son did not want to leave! Neither did my husband and I. Highly recommend and will plan to be back.
Stayed 4 nights in Mar 2025

10/10 Excellent

aileen

Liked: Amenities
Property and service were fantastic. Antonio at the beach was amazing. Food could be improved all around.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sharif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our second time staying at the hotel, 10 years apart. We had an amazing time with our children. The hotel has a beautiful beach, pools , food and activities to do with children.
Stayed 6 nights in Feb 2025