Friendly, helpful staff, efficient and clean facilities
It was a great experience We coming back for sure.
Clean, comfy beds, beautiful view. We stayed on floor 8 and couldn't see the falls but it was just as beautiful with the ferris wheel and casino lights. The only thing we wish the room had was a fan or something to drown out the silence.
Staff were very friendly and helpful. Loved our view of the falls! Our overall stay was relaxing. Unfortunately, the hotel is undergoing renovations in the common areas, so wasn’t the most pleasant of views.
Customer service was exceptionally helpful and friendly when I called in ahead of time and also at time of check-in. Very delighted with the room we were given. Definitely would stay here again!
Great view, Clean Room. Busy hotel but it still had very quick elevator service and line ups moved very fast if there were any at all. Didn’t check out amenities such as pool, lounge, etc due to the times and precautions.
The room was beautiful, view was really nice! Easy walking distance to restaurants & the falls. Complementary breakfast was fast & easy and delicious! Would definitely stay again :)
Great location, Keg restaurant on site!! Staff were friendly, very clean hotel.
Excellent understanding staff ! Wonderful room, nice pool, great location !! TV channel selection was average at best, though.
The self parking was extremely overpriced especially since there’s a considerable walk from parking to hotel
Clean and quiet. Isabella was wonderful, cheerful and outstanding! We thoroughly enjoyed her spirit!
Great staff and management! Friendly, fast, and efficient ..., considering long weekend rush. Great job front line staff! Thank you for helping to make our stay a good one.
Bed was a bit soft for us but not a game changer.
Very large room for the price beautiful view of the falls.
Beautiful perfect location I will go next time same place
Check in with Tim was great he was very helpful, would definitely recommend this hotel.
Close to the beautiful downtown area. Gorgeous neighbourhood.
Our overall experience was good, staff were very courteous and professional. The hotel was having problems with their sky system which impacted our entry to our room. Otherwise all was great
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