expedia

Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Overview of Sheraton On The Falls Hotel

Photo gallery

Featured Image
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Premium bedding, in-room safe, desk, blackout drapes

Sheraton On The Falls Hotel

4 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationOakes Garden Theatre2 min walk
    Popular LocationCasino Niagara3 min walk
    Popular LocationFallsview Indoor Waterpark8 min walk
    AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)36 min drive

Book online or call:

1-800-675-4318

Choose dates to view prices

  • Room, 2 Queen Beds, Non Smoking, View

    3.9/5 guest room rating

    Room amenities

    • 290 sq ft
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Deluxe Room, 1 King Bed, Non Smoking, View (Falls View, High Floor)

    Room amenities

    • 344 sq ft
    • Water view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Queen Beds, Non Smoking, View (Falls View, High Floor)

    4.1/5 guest room rating

    Room amenities

    • 374 sq ft
    • Water view
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Non Smoking, View (Falls View)

    4.2/5 guest room rating

    Room amenities

    • 419 sq ft
    • Water view
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Non Smoking, View (American Falls View)

    Room amenities

    • 290 sq ft
    • Water view
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Room, 1 Queen Bed, Non Smoking, View (Partial Falls View)

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room, 2 Queen Beds, Non Smoking, View

    Room amenities

    • Park view
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Non Smoking, City View

    3.7/5 guest room rating

    Room amenities

    • 320 sq ft
    • City view
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Room, 1 Queen Bed, Non Smoking, View

    Room amenities

    • 284 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room, 1 King Bed, Non Smoking, View

    Room amenities

    • 320 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Fireplace, View (Falls View, High Floor)

    Room amenities

    • 398 sq ft
    • Water view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Niagara Falls

Located in Niagara Falls, Sheraton On The Falls Hotel is in the city center and on a river. Fallsview Indoor Waterpark is a popular attraction and the area's natural beauty can be seen at Oakes Garden Theatre and Queen Victoria Park. Traveling with kids? Don't miss Niagara SkyWheel and Maid of the Mist. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and horse riding. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Oakes Garden Theatre - 2 min walk
  • Casino Niagara - 3 min walk
  • Niagara SkyWheel - 5 min walk
  • Nightmares Fear Factory - 7 min walk
  • Fallsview Indoor Waterpark - 8 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • Massimo’s Italian – Fine-dining restaurant with a bar offering Italian cuisine. Serves dinner daily.
  • Fallsview Buffet – Serves dinner daily.
  • Breakfast Buffet on 13 – Serves breakfast and lunch daily.
  • Niagara Vines Lobby Wineb – Serves dinner daily.
  • Starbucks – Serves breakfast and lunch daily.

About this property

Sheraton On The Falls Hotel

4-star family-friendly hotel, walk to Casino Niagara
This smoke-free hotel features 3 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and an outdoor pool are onsite. All 669 rooms provide conveniences like refrigerators and coffee makers, plus WiFi and TVs with cable channels. Room service, premium bedding, and free bottled water are among the other amenities available to guests. Housekeeping is available on request.
Sheraton On The Falls Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 35 per night; includes in/out privileges)
  • Valet parking on site (CAD 55 per night; includes in/out privileges)
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • Free casino shuttle

Food and drink

  • English breakfast available for a fee daily 7 AM–11 AM: CAD 27.95 for adults and CAD 14.00 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Shopping
  • Water park access (surcharge)

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 18 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 40 casino gaming tables
  • 1700 casino slot machines
  • Casino (95000 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.0 per stay

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: CAD 27.95 for adults and CAD 14.00 for children (approximately)
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 35 per night (in/out privileges)
  • Valet parking fee: CAD 55 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls
Sheraton On The Falls Hotel Hotel
Sheraton On The Falls Hotel Niagara Falls
Sheraton On The Falls Hotel Hotel Niagara Falls

Frequently asked questions

Does Sheraton On The Falls Hotel have a pool?
Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 8:00 AM–10:00 PM.
Is Sheraton On The Falls Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton On The Falls Hotel?
Self parking is available for CAD 35 per night. Valet parking is available for CAD 55 per night.
What time is check-in at Sheraton On The Falls Hotel?
Check-in is from 4 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Sheraton On The Falls Hotel?
Check-out is at noon.
Where is Sheraton On The Falls Hotel located?
This family-friendly Niagara Falls hotel is located on a river, within a 5-minute walk of Oakes Garden Theatre and Casino Niagara. Fallsview Indoor Waterpark and Queen Victoria Park are also within 15 minutes. Niagara Falls Station is 29 minutes by foot and Niagara Falls, ON (XLV-Niagara Falls Train Station) is 30 minutes.
4.0
Very Good
Rating 5 - Excellent. 1935 out of 4615 reviews
5 - Excellent 42%
Rating 4 - Good. 1436 out of 4615 reviews
4 - Good 31%
Rating 3 - Okay. 637 out of 4615 reviews
3 - Okay 14%
Rating 2 - Poor. 366 out of 4615 reviews
2 - Poor 8%
Rating 1 - Terrible. 241 out of 4615 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great , clean hotel, spacious rooms
Stayed 1 night in Feb 2021

2/5 Poor

Traveled with family
Sad face IconDisliked: Staff & service
I donot recommend to other, very very poor service, and they are not any electrical kettle because of corona viruse while Hotel Helton has at the same time, for any service I should called them several times,
Stayed 3 nights in Feb 2021

4/5 Good

Stayed 1 night in Feb 2021

5/5 Excellent

Traveled with group, Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Only thing was that we were expecting a tub insteaf of just a shower
Stayed 1 night in Feb 2021

4/5 Good

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view and the room was very nice and new
Stayed 1 night in Feb 2021