Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

3.0 star property
Family-friendly hotel with free parking connected to the convention center in St. Catharines

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Front of property
Exterior
Suite, 1 King Bed, Jetted Tub | Premium bedding, desk, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; American cuisine
Lobby

Overview of Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

8.0

Very Good

Popular amenities

  • Pet friendly
  • Breakfast available
  • Pool
  • Free WiFi
  • Parking included
  • Gym

Explore the neighborhood

327 Ontario St, St. Catharines, ON, L2R5L3
  • Popular LocationMontebello Park2 min drive
  • Popular LocationFirstOntario Performing Arts Centre3 min drive
  • Popular LocationMeridian Centre3 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.)69 min drive

Room options

Suite, 1 Bedroom, Accessible (Mobil, Roll Shwr)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Jetted Tub

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobil, Roll Shwr)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the neighborhood

St. Catharines

Located in York - Haig neighborhood, Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel is connected to the convention center. Niagara Falls State Park and Shaw Festival Theatre are cultural highlights, and some of the area's popular attractions include Fallsview Indoor Waterpark and Niagara SkyWheel. Traveling with kids? Make time for Maid of the Mist, or check out an event or a game at Niagara Falls Convention Centre. Enjoy the area's slopes with ski equipment rentals, and don't miss out on the snowmobiling, sledding, and snow tubing.

What's nearby

  • Montebello Park - 2 min drive
  • FirstOntario Performing Arts Centre - 3 min drive
  • Meridian Centre - 3 min drive
  • Royal Canadian Henley Rowing Course - 5 min drive
  • Brock University - 8 min drive

Getting around

  • St. Catharines Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 69 min drive

Restaurants

  • McDonald's - 10 min walk
  • Wendy's - 3 min drive
  • Starbucks - 3 min drive
  • Antipastos Di Roma - 4 min drive
  • Burger King - 2 min walk

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Family-friendly hotel located in York - Haig
At Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel, you can look forward to a bowling alley, a rooftop terrace, and a coffee shop/cafe. The onsite restaurant, Ostin's Restaurant, features American cuisine and brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room.
Other perks include:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and an electric car charging station
  • Express check-out, a 24-hour front desk, and meeting rooms
  • Guest reviews speak well of the helpful staff and location
Room features
All 181 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and sound-insulated walls. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 5–15 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Baci Caffe
  • Ostin's Restaurant
  • Parkway Social

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bowling alley
  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (19,375 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from November 24 2023 to June 30 2024 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool
The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: CAD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 5–15 per person
  • Pet fee: CAD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Frequently asked questions

Does Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM. The pool will be unavailable from November 24 2023 to June 30 2024 (dates subject to change).

Is Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 35.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for CAD 69.00 (subject to availability).

Where is Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel located?

This family-friendly hotel is located in the city center, within 2 mi (3 km) of Montebello Park, Meridian Centre, and FirstOntario Performing Arts Centre. Lakeside Park Beach and Port Dalhousie Pier Marina are also within 3 mi (5 km).

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 392 out of 1001 reviews" "
Rating 8 - Good. 367 out of 1001 reviews" "
Rating 6 - Okay. 134 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 53 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Windsor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great place great price.
Stayed 1 night in Feb 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Because this property was under construction, we did not have access to a fitness centre the patio bar or the pool. There was an enormous amount of construction ongoing during our three night stay at this hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Victoria

Traveled with family
Under renovation but still great service and facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly service! Great food!
Stayed 1 night in Feb 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are beautiful, but could use better lighting.
Stayed 1 night in Feb 2024

10/10 Excellent

John, Ottawa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely hotel!
Stayed 1 night in Feb 2024

10/10 Excellent

Maribel

Disliked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Under construction
Stayed 1 night in Feb 2024

2/10 Terrible

Jason

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Came there expecting a nice weekend with my wife. Pool and gym closed. Lobby under Reno. Shower handle needed to be fixed. Room vent blows only cold air. Manager said you should have read the website details. Kids hockey team running around because they are bored, nothing to do. You closed the pool?? I paid for two queen beds got one king suite. Would be an upgrade if the place worked. Bath with jets was also broken. Unacceptable. Ten years ago this place was A . Sad to see it go downhill.
Stayed 1 night in Jan 2024