Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

3.0 star property
Family-friendly hotel with free parking connected to the convention center in St. Catharines

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Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Meeting facility
Terrace/patio
Exterior
Exterior
1 bedroom, premium bedding, desk, soundproofing
Holiday Inn Hotel & Suites St. Catharines Conference Center offers a garden oasis for family reconnection. Kids love the bowling alley, parents appreciate the WiFi, and everyone enjoys the indoor pool before dining at Ostin's Restaurant for satisfying American cuisine.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Sofa bed - double
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

8.0 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(30 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Haig neighborhood, Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG is connected to the convention center. Niagara Falls State Park and Shaw Festival Theatre are cultural highlights, and some of the area's popular attractions include Fallsview Indoor Waterpark and Niagara SkyWheel. Traveling with kids? Don't miss Maid of the Mist and Aquarium of Niagara. Enjoy the area's slopes with ski equipment rentals, and don't miss out on the sledding, snow tubing, and snowshoeing.
Map
327 Ontario St, St. Catharines, ON, L2R5L3

What's nearby

  • Montebello Park - 2 min drive - 1.2 miles
  • Meridian Centre - 3 min drive - 1.6 miles
  • FirstOntario Performing Arts Centre - 3 min drive - 1.6 miles
  • Royal Canadian Henley Rowing Course - 6 min drive - 3.4 miles
  • Brock University - 9 min drive - 4.7 miles

Getting around

  • St. Catharines Station - 11 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 70 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Tim Hortons - ‬19 min walk
  • ‪Chuck’s Roadhouse - ‬14 min walk
  • ‪Big Tuna - ‬5 min walk

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Family-friendly hotel near Lake Ontario
At Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG, you can look forward to a bowling alley, a rooftop terrace, and a coffee shop/cafe. The on-site American cuisine restaurant, Ostin's Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room.
Other perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Express check-out, a reception hall, and barbecue grills
  • Guest reviews speak highly of the helpful staff
Room features
All 181 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 5 to 25 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Frequently asked questions

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Check-out is at 11 AM. Late check-out is available for CAD 69.00 (subject to availability).

Where is Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG located?

This family-friendly hotel is located in the city center, within 2 mi (3 km) of Montebello Park and FirstOntario Performing Arts Centre. Meridian Centre and Lakeside Park Beach are also within 3 mi (5 km).

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Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 438 out of 1007 reviews
Rating 8 - Good. 326 out of 1007 reviews
Rating 6 - Okay. 131 out of 1007 reviews
Rating 4 - Poor. 59 out of 1007 reviews
Rating 2 - Terrible. 53 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

The stay was amazing, super clean room, desk staff was incredibly friendly and knowledgeable, pool was great. The holiday Inn would definitely be my first choice to stay in St. Catharine’s
Stayed 2 nights in Sep 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest rooms I stayed in honestly. Very clean, nice lighting, Staff was also very nice. Lovely experience
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Wafa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Sep 2025

10/10 Excellent

Faroq

Liked: Cleanliness, amenities, property conditions & facilities
Very good close to restaurant
Stayed 2 nights in Jul 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rented the jacuzzi room and it was nice clean and spacious. Lots of entertainment around as well for me to enjoy during free time which unfortunately I didn't have much of on this visit.
Stayed 3 nights in Sep 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay.
Stayed 1 night in May 2025

10/10 Excellent

Levente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to the hospital!
Stayed 1 night in Jun 2025

10/10 Excellent

Brandee

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well maintained hotel, the staff was very friendly and helpful. The room was comfortable and clean. Good location everything was a short drive away.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area and the bowling alley and bar.
Stayed 1 night in Jun 2025

8/10 Good

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Jul 2025

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Cleanliness
The restaurant had excellent food. But bathroom shower tiles were covered in pick mold.
Stayed 1 night in Jul 2025

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel and we will be booking again for sure!!
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Amenities
Very clean and comfortable. Front desk staff we friendly and very helpful. We do not hesitate to recommend this Hotel and would stay again in the future.
Stayed 1 night in Jul 2025

4/10 Poor

Jenifer

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was amazing. But wi-fi was not working so neither were the televisions. The part of the building I stayed in was old and run-down. The area was more industrial so it wasn’t unsafe, but not much around.
Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Staff & service
I think this is a pretty good hotel - I would stay again
Stayed 3 nights in Apr 2025

10/10 Excellent

Kifflyn

Liked: Cleanliness, amenities, property conditions & facilities
Property is clean and loaded with fun things to do. Highly recommend if traveling with kids
Stayed 1 night in May 2025

8/10 Good

Nicole

Liked: Amenities
This hotel was quiet and clean. Bed was comfortable. Easy and quick check in. Pool was clean but over chlorinated. I wish breakfast was included otherwise everything was great and staff were friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Jorge

Liked: Property conditions & facilities
I had to wait a long time to get my room, and the bearded man at reception was unfriendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
great staff, clean room
Stayed 1 night in May 2025

8/10 Good

Della

Liked: Cleanliness, staff & service, property conditions & facilities
Solid hotel but so expensive on a Saturday night when travelling for kid’s sports. Pancakes were huge! Thanks:)
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice modern hotel

Came for a concert, beautiful room, excellent breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Staff,room, amenities were great. Would return.
Stayed 1 night in May 2025