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Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

3.0 star property
Families find their perfect balance at this St. Catharines hotel where kids can bowl, parents can relax, and everyone enjoys the indoor pool

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Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

2 bars/lounges - Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG (St. Catharines)
2 bars/lounges - Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG (St. Catharines)
Terrace/patio - Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG (St. Catharines)
Exterior - Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG (St. Catharines)
Exterior - Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG (St. Catharines)
Holiday Inn Hotel & Suites St. Catharines Conference Center offers a garden oasis for family reconnection. Kids love the bowling alley, parents appreciate the WiFi, and everyone enjoys the indoor pool before dining at Ostin's Restaurant for satisfying American cuisine.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Jetted Tub

7.6 out of 10
Good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Haig neighborhood, Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG is connected to the convention center. Skylon Tower and Rainbow Bridge are notable landmarks, and the area's natural beauty can be seen at Niagara Falls State Park and American Falls. Traveling with kids? Consider Fallsview Indoor Waterpark and Meridian Centre. Enjoy the area's slopes with ski equipment rentals, and don't miss out on the snowmobiling, sledding, and snow tubing.
Visit our St. Catharines travel guideOpens in a new window
Map
327 Ontario St, St. Catharines, ON, L2R5L3

What's nearby

  • Montebello Park - 4 min drive - 1.2 miles
  • FirstOntario Performing Arts Centre - 6 min drive - 2.5 miles
  • Meridian Centre - 6 min drive - 2.5 miles
  • Brock University - 11 min drive - 7.6 miles
  • Fallsview Casino - 22 min drive - 17.0 miles

Getting around

  • St. Catharines Station - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 73 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Chuck’s Roadhouse - ‬12 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Family-friendly hotel located in Haig
At Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG, you can look forward to a bowling alley, a rooftop terrace, and a coffee shop/cafe. The on-site American cuisine restaurant, Ostin's Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room.
Other perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Express check-out, ATM/banking services, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 181 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Similar properties

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Best Western St. Catharines Hotel & Conference Centre
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
7.8 out of 10, Good, 1,003 reviews
Best Western St. Catharines Hotel & Conference Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 5 to 25 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Baci Caffe
  • Ostin's Restaurant
  • Parkway Social

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (19,375 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (27 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 5 to 25 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Frequently asked questions

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Check-out is at 11 AM. Late check-out is available for CAD 69.00 (subject to availability).

Where is Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG located?

This family-friendly hotel is located in the city center, within 2 mi (3 km) of Montebello Park and FirstOntario Performing Arts Centre. Meridian Centre and Port Dalhousie Pier Marina are also within 3 mi (5 km).

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Reviews

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 450 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

Reviews

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Hotel restaurant andin bowling alley were perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Sidney

Liked: Cleanliness, amenities, property conditions & facilities
Late check out was offered for $40 which was so kind and much appreciated. Clean room and friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Nice friendly staff. The room was nice and clean. Pools a bit small but noone else was using it when we were there
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Food and drink were good enough. Only minor issue was our room key was deactivated even though it wasn’t past check out time which resulted in a trip to the desk. The woman on duty at that time wasn’t particularly friendly but reactivated our key without issue. The evening staff at check in, servers, and housekeeping staff were all very friendly and attentive. Would stay again if in the area.
Stayed 1 night in Nov 2025

10/10 Excellent

Michele

The stay was amazing, super clean room, desk staff was incredibly friendly and knowledgeable, pool was great. The holiday Inn would definitely be my first choice to stay in St. Catharine’s
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Jolanta

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and very clean. The staff was helpful and accommodating. Many thanks!
Stayed 1 night in Sep 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest rooms I stayed in honestly. Very clean, nice lighting, Staff was also very nice. Lovely experience
Stayed 1 night in Sep 2025

10/10 Excellent

Faroq

Liked: Cleanliness, amenities, property conditions & facilities
Very good close to restaurant
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and clean

Wonderful clean place to stay, felt safe and had no issues at all. I would definitely recommend this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandee

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well maintained hotel, the staff was very friendly and helpful. The room was comfortable and clean. Good location everything was a short drive away.
Stayed 3 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Amenities
Very clean and comfortable. Front desk staff we friendly and very helpful. We do not hesitate to recommend this Hotel and would stay again in the future.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
great staff, clean room
Stayed 1 night in May 2025

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Cleanliness
The restaurant had excellent food. But bathroom shower tiles were covered in pick mold.
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice modern hotel

Came for a concert, beautiful room, excellent breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Staff,room, amenities were great. Would return.
Stayed 1 night in May 2025

10/10 Excellent

Kifflyn

Liked: Cleanliness, amenities, property conditions & facilities
Property is clean and loaded with fun things to do. Highly recommend if traveling with kids
Stayed 1 night in May 2025

8/10 Good

Nicole

Liked: Amenities
This hotel was quiet and clean. Bed was comfortable. Easy and quick check in. Pool was clean but over chlorinated. I wish breakfast was included otherwise everything was great and staff were friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & Clean… great location!
Stayed 1 night in Jan 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Quick and easy check in. Clean rooms. Quiet location. Good amenities.
Stayed 1 night in May 2025

4/10 Poor

Jenifer

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was amazing. But wi-fi was not working so neither were the televisions. The part of the building I stayed in was old and run-down. The area was more industrial so it wasn’t unsafe, but not much around.
Stayed 1 night in Aug 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean!
Stayed 1 night in Mar 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the hotel offered lots of amenities.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel lots of amenities in the hotel and close by. Neighbourhood across the street is run down.
Stayed 1 night in Apr 2025