COVID-19 restrictions.

See detailsOpens in new tab or window

Hilton Garden Inn Niagara-on-the-Lake

Photo gallery for Hilton Garden Inn Niagara-on-the-Lake

Featured Image
Indoor pool
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board

Overview of Hilton Garden Inn Niagara-on-the-Lake

Hilton Garden Inn Niagara-on-the-Lake

3 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
500 York Rd, Niagara-on-the-Lake, ON, L0S1J0

Explore the area

  • Popular LocationOutlet Collection at Niagara2 min drive
  • Popular LocationRoyal Niagara Golf Club2 min drive
  • Popular LocationRavine Vineyard Estate Winery5 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)45 min drive

Choose dates to view prices

About this area

Niagara-on-the-Lake

In the historical district and near theme parks, Hilton Garden Inn Niagara-on-the-Lake is in an area with good shopping. Royal Niagara Golf Club and Ravine Vineyard Estate Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Horseshoe Falls and American Falls. Meridian Centre and Whirlpool Aero Car are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Outlet Collection at Niagara - 2 min drive
  • Royal Niagara Golf Club - 2 min drive
  • Ravine Vineyard Estate Winery - 5 min drive
  • Canada One Factory Outlets - 9 min drive
  • Butterfly Conservatory - 11 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 11 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 45 min drive

Restaurants

  • Garden Grille and Bar – Restaurant with a bar offering American cuisine. Serves breakfast and dinner daily. Kids' menu available.
  • Garden Grille and Bar – Open daily.

About this property

Hilton Garden Inn Niagara-on-the-Lake

3-star Niagara-on-the-Lake hotel in Glendale, near Outlet Collection at Niagara
Along with an indoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. All 118 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences like refrigerators and microwaves. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests. Housekeeping is available on request.
Hilton Garden Inn Niagara-on-the-Lake offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Niagara-on-the-Lake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: CAD 14.50 for adults and CAD 7.50 for children
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3068 square feet)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Renovated entire property - May 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and midnight (amount varies)
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per stay
Dogs welcome
2 per room (up to 80 lbs)
Pets cannot be left unattended
An off-leash area is available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 14.50 for adults and CAD 7.50 for children (approximately)
  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 2:00 PM and midnight (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 6 AM to 11 PM
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hotel Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the-Lake
Niagara-on-the-Lake Hilton Garden Inn
Hilton Garden Inn Niagara-on-the-Lake Hotel
Niagara-On-The-Lake Hilton
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Hilton Garden Inn Niagara on the Lake
Hilton Garden Niagara On The
Hilton Garden Inn Niagara-on-the-Lake Hotel
Hilton Garden Inn Niagara-on-the-Lake Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the-Lake Hotel Niagara-on-the-Lake

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 549 out of 948 reviews
5 - Excellent 58%
Rating 4 - Good. 333 out of 948 reviews
4 - Good 35%
Rating 3 - Okay. 38 out of 948 reviews
3 - Okay 4%
Rating 2 - Poor. 19 out of 948 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 948 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and quiet, bed was comfortable, bath was nice and clean. Overall the property was very good. The downside was hotel's staff, we have dinner at the hotel restaurant and wait for a long time to get our soup and half way to finish my soup, they bring the steak, by the time I finish my soup the steak cold. Breakfast is even worst. I order egg, bacon, HASH Brown and extra side order $399 HASH BROWN from the menu, The waitress bring me HOMEFIRE instead and told me they are very busy and told me HASH BROWN AND HOMEFIRE ARE THE SAME, THEY ARE STILL POTATO, I am having a good get away day and don't want to ruin my day because of what she said.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The patio was lovely! The hotel staff were AMAZING…friendly and helpful!!!!
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally comfortable - room amenities excellent - fridge, microwave, coffee, lots of ice, iron, closet fixtures.....lots of storage, metal basket drawers All surfaces smooth and easily cleaned. Staff friendly and generous with toiletries and towels. Always stay here.
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to transportation corridors
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely restful stay with exceptional staff and safety protocols
Stayed 2 nights in Sep 2021