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Best Western St. Catharines Hotel & Conference Centre

2.5 star property
Family-friendly hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

In-room safe, desk, iron/ironing board, free cribs/infant beds
Indoor pool, seasonal outdoor pool, sun loungers
Lobby
Free daily full breakfast
Reception
Best Western St. Catharines Hotel & Conference Centre is in a bustling shopping district, offering mini golf and an arcade/game room. Guests can rejuvenate in the sauna or steam room, dine on American fare at WRIGLEYS SPORTS BAR, or relax by the indoor or outdoor pool.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed - double
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(44 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

7.8 out of 10
Good
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(15 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(17 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
  • 36 sq m
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Map
2 North Service Rd, St. Catharines, ON, L2N4G9

What's nearby

  • Meridian Centre - 3 min drive - 2.0 miles
  • FirstOntario Performing Arts Centre - 3 min drive - 2.0 miles
  • Port Dalhousie Pier Marina - 4 min drive - 2.3 miles
  • Royal Canadian Henley Rowing Course - 5 min drive - 3.4 miles
  • Brock University - 8 min drive - 4.9 miles

Getting around

  • St. Catharines Station - 13 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 70 min drive

Restaurants

  • ‪Wendy’s - ‬7 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪Tim Hortons - ‬12 min walk
  • ‪Chuck’s Roadhouse - ‬3 min drive
  • ‪Big Tuna - ‬3 min drive

About this property

Best Western St. Catharines Hotel & Conference Centre

Eco-certified family-friendly hotel near Lake Ontario
Take advantage of free full breakfast, a terrace, and mini golf at Best Western St. Catharines Hotel & Conference Centre. For some rest and relaxation, visit the sauna or the steam room. The on-site American cuisine restaurant, WRIGLEYS SPORTS BAR, offers lunch and dinner. In addition to a garden and an arcade/game room, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers
  • Free self parking
  • Express check-out, luggage storage, and a gift shop
  • Barbecue grills, ATM/banking services, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 146 rooms offer comforts such as air conditioning, in addition to perks like safes and WiFi. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 50-inch flat-screen TVs with cable channels
  • Balconies, refrigerators, and microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WRIGLEYS SPORTS BAR

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 0.00 per stay (rates may vary)
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 26 to August 27
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Frequently asked questions

Does Best Western St. Catharines Hotel & Conference Centre have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Best Western St. Catharines Hotel & Conference Centre pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western St. Catharines Hotel & Conference Centre?

Self parking is free at this property.

What time is check-in at Best Western St. Catharines Hotel & Conference Centre?

Check-in start time: 4 PM; Check-in end time: 1 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western St. Catharines Hotel & Conference Centre?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western St. Catharines Hotel & Conference Centre located?

This family-friendly St. Catharines hotel is located in a shopping district, within 2 mi (3 km) of Montebello Park and FirstOntario Performing Arts Centre. Meridian Centre and Lakeside Park Beach are also within 3 mi (5 km).

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Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 399 out of 1019 reviews
Rating 8 - Good. 316 out of 1019 reviews
Rating 6 - Okay. 154 out of 1019 reviews
Rating 4 - Poor. 92 out of 1019 reviews
Rating 2 - Terrible. 58 out of 1019 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay they had so much things to do swimming, arcade , restaurant and only a 15 min drive to the falls deffently staying again
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Hotel room is super clean and the staff and check in was amazing! Breakfast was included and was great! Overall great stay!
Stayed 1 night in Aug 2025

8/10 Good

grant

Liked: Cleanliness, staff & service, amenities
A quiet hotel with friendly and helpful staff.
Stayed 4 nights in Jul 2025

8/10 Good

Zineb

Liked: Cleanliness, staff & service, property conditions & facilities
Great location despite the noise
Stayed 1 night in Aug 2025

8/10 Good

Allysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 1 night in Jul 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place to visit guys
Stayed 2 nights in Jul 2025

10/10 Excellent

Titilayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful experience!
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was quite comfortable. Staff was very friendly. The breakfast was nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
Amazing stay, great breaky, great rooms. Pools could use an upgrade but bonus for having an indoor and outdoor pool. Friendly staff 😊
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely kind and helpful! Everyone was sooo nice and friendly. We enjoyed drinks at the bar and our bartender took photos for us even though she was busy. I'd definitely stay there again!
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a family. We were there for a sports tournament and it was perfect for a group. Staff was really great.
Stayed 1 night in Jul 2025

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were friendly... room was perfect for a couple and were a lot a options to eat no more then 2 minutes away... clean pool
Stayed 1 night in Aug 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

6/10 Okay

KD

Liked: Staff & service
Good hotel. Great location next to highway. Friendly staff.
Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
AC
Stayed 2 nights in Aug 2025

8/10 Good

MaryAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the rooms where nice. I felt the towels were subpar. It is very convenient to the Canadian side of Niagara Falls
Stayed 1 night in Jul 2025

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
I liked that it had a free breakfast, pools,hot tub and the staff was friendly and helpful
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
The property is your average chain hotel. This one seems to cater more to families with children. It is well worn and can be noisy with teen age children in other rooms who may not always be supervised. We missed the outdoor pool as it had been closed for the season.
Stayed 3 nights in Aug 2025

8/10 Good

Emma

Liked: Staff & service, amenities, property conditions & facilities
Great little spot! Clean, friendly and helpful staff, awesome breakfast, and arcade room. Would stay again!
Stayed 3 nights in May 2025

4/10 Poor

oscar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place to stay
Stayed 2 nights in Jul 2025

8/10 Good

Man Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly,, helpful and quick in response. The room is clean in general. The beddings are comfortable and clean. The only drawback is that the exhaust fan if the bathroom was not working.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Amenities
The gym was very impressive
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Great!
Stayed 1 night in Jun 2025