No resort fee!!! The staff was very nice, helpful and pleasant to interact with, check in was quick. The hotel is literally half a block away from Time Square. Lots of places to eat and walk to around, I felt it was in a safe location. The room was clean and the bed felt great after walking 15 miles ...
Great location. Beautiful room. Super helpful staff.
Staff was friendly and courteous. We were upgraded at no charge because we were returning customers.
The property is very pretty, has a fantastic restaurant and bar on the first floor and the staff at the front is always wonderfully friendly and accommodating.
This hotel was a gem. It is in an incredible location right by Times Square,yet the room was quiet. There was also a great gym a short walk away and we were surrounded by restaurants and shops. The staff on hand were always willing to help. One particular lady was Alisha and she could not have been ...
The staff was very friendly since the moment we walked through the door. We have stayed at this hotel a few times now, we will definitely be back.
The Arlo soho is a great hotel. It’s worth the value. My room had a terrace and it was clean and cozy. The room is small but pleasing. I recommend this hotel if you want to stay in the city for a convenient price. The staff are helpful. I just feel the convenient store should have more reasonable ...
wonderful boutique hotel...loved the daily continental breakfast and early evening wine and cheese. nice rooms but the beds need to be replaced.
It’s a great location in midtown Manhattan. Very convenient but it wasn’t noisy in the room.
Did not like the “resort fee”. This was not a resort. I would have preferred the cost was just included in the original bill.
I wish they would allow the pet Gold Fish like other Kimptons. Was a nice touch
It is a cozy charming property. The bathroom got locked and I had to ask the engineer to open it. Also it is very noisy at night. Hard to get a good night sleep if you are a light sleeper.
Bonito hotel con muy buena y bonita ubicación. La habitación pequeña pero limpia y en buenas condiciones
Safe and quiet. Would have never known I was in Times Square until stepping outside in the middle of the hustle & bustle. Super cute and comfortable. Friendly and helpful staff. Will definitely stay here again!
Good location, 1/2 block from Lexington & 86th subway station and about 3 blocks from the Guggenheim. Television offering poor, no local stations or cable TV sports or news. WE, Animal Planet, TMZ, etc.
Amazing location very trendy nice rooms friendly staff
I enjoyed my stay very much. The hotel was beautiful and the staff was nice. The doormen all had great personalities. The only issue I had was I reserved the Grand One Bedroom Suite which to my knowledge is the largest suite in the hotel. I say this because it surprised me all the windows in the ...
Good location, friendly, helpful staff and nice cheese and wine!
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