Excellent hotel with large rooms, nice bathrooms & amentities. Fantastic location. Minor complaints would include no coffee maker in room (and outrageous room service prices). Prompt bell service if needed anything. Would recommend hotel.
Wonderful 5 star hotel. Extremely clean and beautifully furnished. Amazing staff. Excellent room service.
Amazing I love It super unique, highly recommended...
Location, size of room and multiple lounges and comfort in the common areas
Fantastic spa and exercise equipment. Pool was amazinf.
Staff was exceptional! All the doormen were just outstanding and so on top of their jobs! They offered umbrellas, water, a seat to wait, and looked out for our rides all the time. Also, the turndown service was fantastic too- not a detail was missed! Love the cookies, slippers, and music.
I loved the location and the appearance of the hotel. Everything was super close to us. Very clean, food is good. Not much of a variety of food to pick from but still good. Several subway stations near by. Service was great only negative thing is they took forever to deliver our ice but no big deal. ...
Okay the hotel is beautiful, but the elevators are extremely slow. I spent at least 10-15 to get from the 1st floor to the 11th floor because of the amount of stops and how long the elevator took to arrive. The room was big for the average New York stay. The bathroom was very small though, there ...
This is a wonderful hotel! The room was gorgeous and clean. The bar downstairs was hip and lovely. The staff was SO nice. We stayed for one night for our anniversary and they upgraded us and treated us so well. Highly recommend!
The room was bigger than the pictures, it was clean. Staff was helpful, the hotel was gorgeous.
Room was nice, phone in bathroom was handy. Doorman was so friendly.
Great location walking distance to great restaurants, Central park and shopping. Our room was spacious and had two large closets. Staff were friendly and nice. We enjoyed their restaurant recommendations.
All was perfect and neat and the location was very nice
Great location in the heart of Mahattan but room was still very quiet. Staff all very friendly and helpful. Recommended
How private and discreet the property is. Location is convenient to shopping and Broadway.
It was a perfect stay. The staff and hotel are some of the best in New York. I would absolutely stay again. 10/10.
Very pleasant environs with extra helpful staff. Nice location and great views. It’s my new place to stay in the City.
In the heart of Times Square and close to everything, this is the hotel of choice. The staff was remarkable in hospitality and the hotel is clean with many accommodations; which made the experience that much better!
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