the location and the room view. it was old and needs to be redone
Impeccable service! So accommodating. The staff is awesome!
Fabuloso compite sin ningún problemacon hoteles de cadenas reconocidas, creo que lo único que falta para superarlos es la vista a la ciudad.
Beautiful hotel in a fantastic location in the City! Excellent staff — a very wonderful stay!
Staff were service'oriented and very pleasant and this was throughout. restaurant, front desk, concierge,housekeeping and guest services phone assistance. It was a very comfortable ambience and the spa services and manager did all to try to accommodate requests.
The best of the rest. Best hotel and staff in nyc Period. End of story
It was ok. I was expecting a better experience for a 5star hotel
I always find holiday inn to be clean and comfortable to stay. The only thing that I don’t care for is parking which can cost a lot of money. Otherwise, walking distance to shopping and sight seeing.
Excellent location close to Path train and several attractions.
very clean and great staff.. Kevin at the front desk was very accommodating for us first timers... they really helped make our experience one to remember.
Great, consistent service. The staff is excellent. Nice location
Nice hotel but not as nice as most 5 star properties
The rooftop bar has a great city view. The only negative thing was that there was a loud noise coming from the outside that I could hear inside my room which was in the 20th floor
Service from everyone at the hotel. Very friendly staff. The best.
Great service! Our reservation at another hotel was “lost” and we scrambled to find another room on a holiday weekend. From the moment we pulled up, the service was impeccable- they took the car, the bags, were uniformly welcoming and helpful. Our morning coffee was right on time. Radiant heat in ...
Amazing time at this place. Definitely coming back.
I was charged twice for property fee of $70. By hotel and expedia and both didnt want to take responsibility for it. Expedia finally refunded
Good hotel with friendly staff. Close enough to times square to be central and far enough not to be woken up by the people on the street.
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