Super close to Times Square. Amazing staff, super clean. Didn’t use pool nor bar but looked great. Nice toiletries. Room had tea & coffee making facilities, iron & ironing board, hairdryer, free safe and regular towel/linen changes. Great delis and pubs nearby.
No hooks on bathroom door and no coffee maker air conditioning did not adjust small room
Gym could have been better appoitment with a more up to date weight system. Other than that the treadmills, elipitical and bike was great
Great shuttle service from the car rental facility and to the airport. Customer service friendly.
Staff was welcoming upon arrival until we left. Highly recommend. Great experience
Main entrance is under construction until Dec. I would have chosen another hotel if I had known.
The property is in an excellent location - right near Fulton mall with some shops including the Gap and banana republic outlets, De Kalb market place for food, and so many different subway lines, it’s a quick trip into manhattan. The hotel itself is good, there’s a Starbucks in reception for your ...
Very handy location and friendly staff. However complementary toiletries such as soap, shampoo and conditioner are sometimes not provided and need to be requested.
The hotel was in a reasonable distance to the Newark airport
it was a fantastic time spent at AKA Sutton Place! wonderful and friendly staff, beautiful neighborhood and suite!
It was a perfect stay. The staff and hotel are some of the best in New York. I would absolutely stay again. 10/10.
Lights in back parking lot were totally off. It was loud so take a noise maker to drown the outside noises. Everything else was great.
Fantastic spa and exercise equipment. Pool was amazinf.
Pro: Location is amazing, hotel is safe Con: parking as advertised is simply not there (have to do street parking); wi-fi did not reach hotel room on 3rd floor
The shuttle serviece to the Open was great. All employees were friendly and helpful. I'd go back and ahavr already recommended to friends and family members
Great location for our needs. Friendly and courteous staff.
The rooms were a bit dated and TVS small. Also there cable carrier was shacking
Okay the hotel is beautiful, but the elevators are extremely slow. I spent at least 10-15 to get from the 1st floor to the 11th floor because of the amount of stops and how long the elevator took to arrive. The room was big for the average New York stay. The bathroom was very small though, there ...
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