Staff was always friendly
Beautiful hotel. Needs to be updated. Bathroom needs a lot of update. Room too small. Nothing in hotel opened due to Covid-19.
Such a wonderful staff , very clean , close to everything!!! Thank you for helping our NYC trip be the best !!!
I liked the location. I did not like the sofas and bed
I like the old school feel of the hotel. I enjoyed the stress free way they managed everything.
It was a great stay! We will go back again. Near restaurants and convenient stores.
Good hotel in a great location. Very good stay overall. Staff is very friendly and helpful. The room was huge and had all the amenities we needed. Would definitely stay here again. The only down points are that the hotel needs some updating and the cleaning staff need to do a better job at cleaning ...
Loved the room & how everything was thank you guys!
Was an excellent location and the restaurant bar was nice.
It was amazing! We loved being so close to Times Square and Broadway theaters. The staff was awesome and the beds were super comfortable. We thought it would be noisy, but it was surprisingly quiet! Highly recommend!!
Hotel I going renovating so it was loud and not really aesthetically pleasing although our room was Pleassnt
Fantastic location & facility... truly a "jewel"! I have stayed here often for both business and pleasure and will be my NYC go-to choice!
Amazing views of New York City city skyline from rooms
Very clean. Excellent central location. Very basic for the price.
We did a gossip girl themed trip and this hotel fulfilled all our Chuck bass dreams!!
Great location!! The check-in process was smooth. The room is a little bit outdated.
Ideal spot, on the door step if times square, subways, major attractions.
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