a bit noisy at night, the blankets were awful, loved the showers and front desk staff let us check in early after seeing how exhausted my son was in the lobby after flying red-eye the location is great
Great location. AC was out 1 day and would have been nice if there was a recording or something. I left a message for maintenance, then later went to the front desk and the clerk was very sharp telling me they were working on it. I didn’t know it was more than our room.... just saying could have ...
Good hotel to stay . 15 minutes walk from Times Square.
Great location, clean. Helpful staff. A bit outdated.
The hotel is in a perfect position. 1 minute from Times Square. The staff are fantastic. I had a small problem and it was solved immediately.
great location and cleaning service. So cool to allow online purchases packages delivered there for free.
This property is in a great location. Rooms were clean and of a decent size. Shared bathrooms were cleaned regularly and didn't have any problems. Only downside is that we were recommended to go to a restaurant for breakfast that would include a discount if I showed them the Hotel 31 card. This didn't ...
Great location, Great price for Manhattan. Will definitely stay here again in the future.
The rooms are called "cabins"--tiny, but ingeniously designed, airy, light, and not at all claustrophobic. Comfortable bed, small but functional desk. I would hesitate to stay there as a couple for more an extended stay, but perfect if you're traveling alone.
The staff was accommodating and delightful! The hotel building itself was unique and beautiful with a vintage feel. I loved the quaint little rooms! My best friend and I had a wonderful time staying here. The rooftop bar has a gorgeous view of the skyline and the staff made us feel right at home ...
Great staff, good location. A bit tired in appearance and upkeep. Rooms fine but could use an update.
It was really clean. They need to put the restroom inside the rooms
We were happy with our hotel . We changed from 2 adults to 3 and they did not charge us . Staff were friendly and helpful
The only thing that the property needs is air conditioning it was very warm in June which I did not expect and just an air conditioning unit in the room they need to install, that's it everything else was very nice!
The place is great and the location is awesome. But the staff at the hotel should be more helpful and nice to the people staying there
Very good location, small rooms and bad air conditioner.
Awesome location - perfect for a quick 2 night stay in Manhattan. Walking distance to Times Square. Rooms are small. We had an issue with cold water - had to keep the taps running a long time. Concierge and plumber were quick to respond to our problem. Lots of construction outside so it's noisy at ...
Small but cozy, but you’re in NYC, go explore! You only need the room to sleep. Friendly staff.
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