Great shuttle service from the car rental facility and to the airport. Customer service friendly.
I love how courteous all the staff were. I arrived only than expected around 1145 and i was told give them 10 mins to clean out room and by 1203 i was given my keys. This is service i did not have to wait until 3 for check in and on my departure i was given an extra hour. I will definitely recommend ...
Clean property. It's hard to tell it's a hotel from the outside but once inside it's not bad at all.
Staff was very helpful and friendly . Facility needs to improve but overall everything was excellent and free breakfast included was good as well
Very handy location and friendly staff. However complementary toiletries such as soap, shampoo and conditioner are sometimes not provided and need to be requested.
Everything was perfect, except parking. We had to find parking on the street and I have a broken ankle-so it was a challenge I wasn't expecting. Everything else was absolutely perfect!
The prices for the convenience store were expensive. Guests shouldnt have to pay for parking.
The comp. Breakfast was really good. The location was good only because it is close to JFK airport and the shuttle service is available. The only thing not so nice was the AC unit. Need an upgrade.
Breakfast and clean rooms and free shuttle and reasonable price
I was traveling with my 90-year-old father and the staff were extra kind. Bellman helped us with bags and let us park our car briefly in front of hotel. Receptionist was quick so that my father could get to the bathroom. Staff in restaurant were so friendly and kind. Overall a great experience!
Close to and provides shuttle to the airport. Provides a full, hot breakfast.
Very clean and friendly staff, great location, awesome service
The only problem we had was the shuttle service. Instead of dropping us off at departures the driver dropped us off at arrivals and we had to go upstairs and it was as a long way. Especially since I had a senior citizen with me. The hotel and staff itself were great. Smooth check in late at night ...
Close to the airport snd friendly front desk. Nice and clean.
Very pleasant stay. Convenient but pricey restaurant at sister hotel next door.
I liked the staff and the shuttle to the mall, baseball field, and airport. I didn’t like that I thought it was a little bit closer to everything when it really wasn’t. The carpet on the main level stairs to go down to the bathroom was really dirty and worn.
I didn't like the condition of the property, I know it's cheap but please I'm paying to be comfortable.
Standard, clean rooms. Very friendly staff, extremely accommodating and flexible. Complimentary shuttles to the US Open were great.
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