I love the location everything was just their .hotel was so clean
Clean but very tired. Excellent sized rooms. Good breakfast. Friendly and helpful staff
Doorman was really nice. Facilities were a little bit out of date. And the sound insulation of the room was not very good. But it was really convenient to go anywhere. Overall, it was a cozy place to stay for a short trip in NYC.
Remote didn’t work-just needed new batteries Shower head not working properly
Nice looking rooms, good area for food..................
Very good, clean stay.
The room was clean and staff was great. the breakfast in the morning was for a quick filler upper.
It was nice, I don’t like the fact it was no lobby
The staff upon check in was extremely friendly and helpful. There was a sticker on the room door that connected to the wall, indicating that once the room was cleaned, no one else entered it. The room itself was very clean and I felt comfortable being there. Everything worked as it was supposed to. ...
I was greeted upon arrival by very friendly staff member who made check-in a breeze. He also informed me of the specials and room service discount.
Very professional staffing and a lot social distance even at the elevator, great hotel, clean and my bed was very comfortable clean, nice area too, easy to take the train and close to a lot convenient stores 👌
When I arrived to check-in, the room was not available. There were more people waiting, but it was worth waiting those 40mins the room was clean and organized. The only thing was utilities were plastic and the pot didn't have any top to cover the pot. But overall was enjoyable.
For the price of two queen beds so close to Times Square, this place was outstanding. When I travel to NYC again, I’m staying here!
The location was perfect right off Time Square, easy walking distance to Broadway
The front desk staff was excellent and more than professional!
Location was great. Lots of shopping and food choices within walking distance. Gym and restaurant were not open due to Covid. Light breakfast was still served and packaged nicely to go.
It was my second time at Hotel Giraffe and it was as good as it was 5 years ago. It is not a regular hotel like these chain hotels with gym, pool and beauty center, it is pretty much an apartment you have while visiting NY... a OK uncomplicated breakfast, wine and cheese by night and coffee all day ...
Love the view from the 13th floor and the tv can connect to Netflix. I enjoyed my stay.
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