Front desk makes up for a lot of short comings. They were very accommodating. Jasmine, in particular, is a gem of the property. She was very poised, professional and willing to help at every turn. If she bought her own hotel, I'd stay there. without hesitation. Apparently, they're undergoing an extensive ...
Clean but very tired. Excellent sized rooms. Good breakfast. Friendly and helpful staff
Doorman was really nice. Facilities were a little bit out of date. And the sound insulation of the room was not very good. But it was really convenient to go anywhere. Overall, it was a cozy place to stay for a short trip in NYC.
Remote didn’t work-just needed new batteries Shower head not working properly
I liked the fact that it was minutes away from time square
Very good, clean stay.
Great staff very helpful will definitely come back here again.
I loved the room with the balcony and kitchen. It was private and felt luxurious
Great location. Comfortable beds. Standard breakfast
Free breakfast every morning was definitely a plus, rooms come with frigerator kitchen sink and stove top, dishes Ect.
Great stay. Walking distance to time square. Great view
Loved the room & how everything was thank you guys!
Well, we were not informed that a breakfast box was available in the lobby. We were supossed to pick it up and prepare coffee in our room.
For the price of two queen beds so close to Times Square, this place was outstanding. When I travel to NYC again, I’m staying here!
The location was perfect right off Time Square, easy walking distance to Broadway
The hotel is in a convenient location close to many things. They did a good job with COVID safeguards.
Good location. Ease to conmute to other places in NY
It was my second time at Hotel Giraffe and it was as good as it was 5 years ago. It is not a regular hotel like these chain hotels with gym, pool and beauty center, it is pretty much an apartment you have while visiting NY... a OK uncomplicated breakfast, wine and cheese by night and coffee all day ...
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