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Holiday Inn Express - New York City Chelsea by IHG

3.0 star property
Hotel with free breakfast, a short walk to Madison Square Garden

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Photo gallery for Holiday Inn Express - New York City Chelsea by IHG

Exterior
Standard Room, 2 Double Beds (High Floor) | Pillowtop beds, in-room safe, laptop workspace, blackout drapes
Exterior
Reception
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Jetted Tub (High Floor)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Jetted Tub (High Floor)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Room amenity

Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Room amenity

Standard Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Rainfall showerhead
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
232 W 29th St, New York, NY, 10001

What's nearby

  • Madison Square Garden - 4 min walk - 0.3 miles
  • Empire State Building - 13 min walk - 0.7 miles
  • Times Square - 13 min walk - 0.7 miles
  • Broadway - 14 min walk - 0.8 miles
  • Grand Central Terminal - 3 min drive - 1.5 miles

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • Penn Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Mustang Harry's - ‬2 min walk
  • ‪Molly Wee Pub - ‬3 min walk
  • ‪Walter's Bar - ‬2 min walk
  • ‪New Dynasty - ‬2 min walk
  • ‪Le Pain Quotidien - ‬2 min walk

About this property

Holiday Inn Express - New York City Chelsea by IHG

Hotel remodeled in 2024 and located near Madison Square Garden
Located close to Empire State Building and Bryant Park, Holiday Inn Express - New York City Chelsea by IHG provides free continental breakfast, a terrace, and a gym. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free bicycle rentals, self parking (surcharge), and a front-desk safe
  • Luggage storage, an elevator, and multilingual staff
  • Outdoor furniture, a 24-hour front desk, and a TV in the lobby
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to public transit
Room features
All 228 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 49-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking within 0.25 miles
  • Secured, covered valet parking on site (USD 85 per day)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 15 floors
  • Built in 2005
  • Renovated entire property - March 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 70 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 55.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Madison Garden
Holiday Inn Express Madison Square
Holiday Inn Express Madison Square Garden
Holiday Inn Express Madison Square Garden Hotel
Holiday Inn Express Madison Square Garden Hotel New York
Holiday Inn Express Madison Square Garden New York
Madison Square Garden Holiday Inn Express
Madison Square Holiday Inn Express
Holiday Inn Express New York City Chelsea Hotel
Holiday Inn Express New York City Chelsea
Holiday Inn Express

Frequently asked questions

Is Holiday Inn Express - New York City Chelsea by IHG pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 70 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express - New York City Chelsea by IHG?

Self parking is available for USD 55.00 per night.

What time is check-in at Holiday Inn Express - New York City Chelsea by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express - New York City Chelsea by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express - New York City Chelsea by IHG located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, Macy's, and The High Line Park. 5th Avenue and Empire State Building are also within 15 minutes. 28 St. Station (7th Av.) and Penn Station are within a 5-minute walk.

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Holiday Inn Express - New York City Chelsea by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 680 out of 1432 reviews
Rating 8 - Good. 429 out of 1432 reviews
Rating 6 - Okay. 177 out of 1432 reviews
Rating 4 - Poor. 66 out of 1432 reviews
Rating 2 - Terrible. 80 out of 1432 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend to others and stay here again when in NYC
Stayed 3 nights in Apr 2025

10/10 Excellent

Jahnilsa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place !
Stayed 1 night in Mar 2025

10/10 Excellent

EMANUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay New York City Chelsea.
Stayed 1 night in Apr 2025

10/10 Excellent

Yu Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephanie L

We also love staying here
Stayed 5 nights in Mar 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location to the train station and Madison square garden. The staff is always very nice and eager to help with any questions we may have.
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very clean and close to restaurants, stores, etc. Our only complaint was that we were right next to the elevator, and it was a little noisy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast which had nice variety of hot and cold options. Excellent value hotel, especially for NYC/Manhattan.
Stayed 1 night in Mar 2025

10/10 Excellent

AVONELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a Business person i have stayed in many Hotels in Manhattan this was one of the best everything was perfect the staff was nice the service was awesome ill definitely stay here again. The room service was frequent 5 stars un everything
Stayed 4 nights in Apr 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay here! Breakfast was great and had many choices. The staff did an excellent job keeping everything clean and restocked during the busy breakfast. Room was clean and well-stocked.
Stayed 4 nights in Mar 2025

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to main attractions and time square
Stayed 4 nights in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went smoothly.
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at this hotel, which I ended up extending by a day as it was perfectly suited for this trip. Great for a solo business traveler: perfect location just a short walk to Penn Station and several subway options, many dining options (for all budgets) also within a short walk, reliable WiFi, comfortable and quiet rooms, and a very friendly, welcoming, helpful, and courteous team (especially the hardworking staff at the breakfast hour)! And it's surprisingly reasonably priced, especially given its very convenient location.
Stayed 1 night in Apr 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating. Room was clean and breakfast was great
Stayed 3 nights in Nov 2024

6/10 Okay

Patrick

Liked: Cleanliness
Property was in good condition, only 1 lift servicing the hotel caused frustrations with waiting times on busy periods. Breakfast was excellent
Stayed 5 nights in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
The employees were so kind and helpful! Location was perfect; close to food, shopping, subway, etc. The beds were very comfortable! The ONLY thing that would make it better would be a mini fridge in the rooms. :)
Stayed 6 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

The staff, room, location, and breakfast were all great!
Stayed 1 night in Jan 2025

8/10 Good

alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast!
Stayed 4 nights in Feb 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is two blocks from Madison Square Garden which was perfect.
Stayed 3 nights in Feb 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
I like Safe and easy parking
Stayed 1 night in Mar 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and in a great location. Easy check in and staff was friendly! Great price too!!
Stayed 2 nights in Feb 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 8 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeremy was very friendly and helpful. Great stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel convenient to the train station. We took train from SC and was an easy walk to property. Easy walk to Madison square garden and Empire State Building. Would definitely stay here again.
Stayed 1 night in Mar 2025