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Kixby

4.0 star property
Hotel with bars, steps from Herald Square

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Photo gallery for Kixby

Exterior
2 bars/lounges, rooftop bar, cocktail bar
Lobby
Restaurant
Lux Queen | Premium bedding, pillowtop beds, in-room safe, desk

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Lux Queen

Lux Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen

9.0 out of 10
Wonderful
(72 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Bathrobes
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen Queen

8.4 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Bathrobes
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Lux King | Premium bedding, pillowtop beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(138 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Bathrobes
Eco-friendly toiletries
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
45 W 35th St, New York, NY, 10001

What's nearby

  • Empire State Building - 5 min walk - 0.3 miles
  • Times Square - 8 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Grand Central Terminal - 11 min walk - 0.6 miles

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Monarch Rooftop - ‬2 min walk
  • ‪Keens Steakhouse - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Yoon Haeundae Galbi - ‬4 min walk
  • ‪Cho Dang Gol - ‬1 min walk

About this property

Kixby

Hotel near Herald Square
Located close to Empire State Building and Macy's, Kixby provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. The on-site restaurant, Lot 15 @ Kixby, serves light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Additional perks include:
  • Continental breakfast (surcharge), a computer station, and a porter/bellhop
  • A vegetable garden, a 24-hour front desk, and luggage storage
  • Coffee/tea in the lobby, an elevator, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 195 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with streaming services and cable channels
  • Mini fridges, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 19.50 for adults and USD 19.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 19.50 for adults and USD 19.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Frequently asked questions

Is Kixby pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Kixby?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Kixby?

Check-out is at 11:00 AM.

Where is Kixby located?

Located in Manhattan, this hotel is steps from Herald Square and Empire State Building. Macy's and Broadway are also within 10 minutes. 34 St. Station (Herald Square) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

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Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1116 out of 1536 reviews
Rating 8 - Good. 298 out of 1536 reviews
Rating 6 - Okay. 78 out of 1536 reviews
Rating 4 - Poor. 22 out of 1536 reviews
Rating 2 - Terrible. 22 out of 1536 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jocelyn Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again for sure
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was clean and well kept and staff was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Kausar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, great service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful, and the rooftop bar was delightful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and thoughtful hotel. I would stay here again and recommend it to others.
Stayed 3 nights in Jul 2025

10/10 Excellent

Courtenay

Liked: Cleanliness, amenities, property conditions & facilities
Clean, large rooms, staff was helpful and nice!
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
We had a phenomenal time at Kixby! The staff is great, the room was wonderful, and the location is unbeatable
Stayed 3 nights in Jul 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay!
Stayed 2 nights in May 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, easy checkin/out.
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in an amazing location! Will definitely be back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kraig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

This property is exceptionally clean and well maintained. Staff service is impeccable. It is near excellent restaurants, and conveniently located to Herald Square, and Bryant Park and many subway lines.
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, centrally located in NYC. Very clean, accommodating staff, nicely appointed rooms, quiet, a pleasure. Would stay at the Kixby again in a heart beat.
Stayed 6 nights in Jun 2025

10/10 Excellent

Aileen

Liked: Cleanliness, amenities, property conditions & facilities
Clean property. Great location to the metro stations. Comfortable bed and spacious bathroom!
Stayed 3 nights in Jul 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for transportation and wonderful food close by. Nice cool clean rooms
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and helpful. Hotel was in a great location, very close to many popular tourist destinations. Even walkable from Central Park.
Stayed 3 nights in Jun 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Kixby. Great value, location was great as it was close the subway entrance. Staff was very friendly. Loved the rooftop bar with view of Empire State Building. It was also nice to have adjoining Black Tap restaurant for post theater snacks.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Quiet, clean, great accommodations, solid rooftop bar, and awesome location that easy to get in and out of.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very nice and the staff was helpful and professional
Stayed 3 nights in Jun 2025

10/10 Excellent

Charrise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week-long stay. The water station was a much needed amenity for the summer heat. Room was a decent size for New York and everything looked and felt clean. Plus it’s right near a train station which made travel easy and convenient. Kixby will definitely stay on our list for future trips to NY
Stayed 7 nights in Jul 2025

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Room was larger than expected and well maintained. Location was excellent and very convenient to local attractions and restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and comfortable location near the Empire State Building
Stayed 2 nights in Jun 2025