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Kixby

Property class: 4

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Photo gallery for Kixby

Exterior - Kixby (New York)
2 bars/lounges, rooftop bar, cocktail bar - Kixby (New York)
Lobby - Kixby (New York)
Exterior detail - Kixby (New York)
Lobby sitting area - Kixby (New York)
Kixby offers a modern retreat in Manhattan near Herald Square. Guests enjoy city views from the rooftop terrace, drinks at two bars, and gym access. Attentive staff provide laundry services and luggage storage for a hassle-free stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Lux Queen

A hotel room with a large bed, a bedside table with a lamp, a window with blinds, a bathroom with a toilet and sink, and a mirror.

Lux Queen

9.0 out of 10
Wonderful
(92 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen Queen

9.0 out of 10
Wonderful
(29 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Lux King

Premium bedding, pillowtop beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(184 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Manhattan, a neighborhood in New York, Kixby is near a metro station. Macy's and Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Herald Square and Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Guests appreciate the hotel's convenience to public transportation: 34 St. Station (Herald Square) is just steps away and 42 St. - Bryant Pk. Station is 5 minutes by foot. Visit our New York travel guide
Map
45 W 35th St, New York, NY, 10001

What's nearby

  • Greeley Square Park, New York City, with no people due to covid-19 virus social distancing and Pandemic lockdown.
    Herald Square
    2 min walk - 0.1 miles
  • Macy's
    Macy's
    2 min walk - 0.1 miles
  • Close up view of the Empire State Building and the New York city skyline on a beautiful blue sky day
    Empire State Building
    5 min walk - 0.3 miles
  • Times Square
    Times Square
    8 min walk - 0.4 miles
  • view from top on Madison Square Garden and Empire State Building
    Madison Square Garden
    10 min walk - 0.5 miles

Getting around

  • 34 St. Station (Herald Square)
    1 min walk
  • New York W 32nd St. Station
    4 min walk
  • LaGuardia Airport (LGA)
    30 min drive

Restaurants

  • Capital One Cafe
    2 min walk
  • Keens Steakhouse
    2 min walk
  • Monarch Rooftop
    1 min walk
  • Tonchin New York
    4 min walk
  • Taco Bell
    2 min walk

About this property

Kixby

Upscale hotel near Herald Square
Located close to Empire State Building and Macy's, Kixby provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. The on-site restaurant, Lot 15 @ Kixby, serves light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Additional perks include:
  • Continental breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • A front-desk safe, an elevator, and a computer station
  • A porter/bellhop, a vegetable garden, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 195 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with streaming services and cable channels
  • Mini fridges, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 24.50 for adults and USD 24.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 24.50 for adults and USD 24.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Frequently asked questions

Is Kixby pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Kixby?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Kixby?

Check-out is at 11:00 AM.

Where is Kixby located?

Located in Manhattan, this hotel is steps from Herald Square and Empire State Building. Macy's and Times Square are also within 10 minutes. 34 St. Station (Herald Square) is only a 2-minute walk and 42 St. - Bryant Pk. Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kixby Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1415 out of 1862 reviews
Rating 8 - Good. 314 out of 1862 reviews
Rating 6 - Okay. 88 out of 1862 reviews
Rating 4 - Poor. 19 out of 1862 reviews
Rating 2 - Terrible. 26 out of 1862 reviews

Reviews

Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique hotel with the extra touches that made the stay memorable. Great location also.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michaela

Liked: Cleanliness
Great hotel for location value and friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, clean, friendly staff
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Augustinus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, perfect situated. Major subway station nearby and easy walking access to a lot of sights. Hotel had free water and coffee room and a nice bar
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Cute property with access to restaurants. Room was quite large for a city hotel room. I'd definitely stay here again!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jaclyn

Very nice staff and the room was comfortable and clean.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pranee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to restaurants and train station.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Margaret

Staff were very helpful. Hotel in good location and nice modern room.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Heidi

Liked: Cleanliness, property conditions & facilities
very clean rooms, kind staff, great location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nenette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location so you can just walk from Penn Station and the subway is right there too.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff friendly and service is excellent. We received Kixby water bottles at check in to use in their convenience room where you have access to water dispensers and coffee 24/7. Would definitely stay again.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great staff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hotel! Small, as is the case in the city, but cozy and comfortable. Had a wonderful time and they are there to make sure you have an enjoyable stay. Would definitely stay here again!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. Central to what we needed. Beautiful rooms, very quiet side street
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, in a great Manhattan location. The standard room was on the small side, but then again that’s typical for a NYC midtown hotel. Overall we had a great stay.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jennifer A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - close to restaurants, subway, tourist attractions. Staff was very friendly. Bed and pillows were very comfortable.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Cuauhtemoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, wi fi stayed fast, a bit street noise, but hotel location is in a walkable area to points of interest.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
better than I expected, nice staff, room is nice, good amenities, would definitely come back, my favorite hotel in NY so far
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really great hotel centrally located in Midtown. Room was clean and the bathrooms are really nice. Management and staff are in frequent contact. I’ll definitely be back.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, service, and amenities. Location was perfect for sightseeing and broadway. Would absolutely return here again!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel in the perfect location. Will be back.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a good shower. The WiFi is a bit spotty. Friendly and welcoming staff. Good location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joshua

Friendly staff, clean rooms, and great location!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Our room was spacious. Hotel staff were very friendly and helpful. Loved the location.
Stayed 2 nights in Feb 2026