The staying was most worth because of the view to the Times Square from a hotel common area, and also because of its location, right in the middle of everything. The bad part was the customer service that could’ve been much better, I had a tray from a food order outside of my room for 3 days.
Its a unique experience..one I would do again. If you're looking for roominess though...its not the hotel for you. The rooms are the size of a large walk-in closet.
Doorman was really nice. Facilities were a little bit out of date. And the sound insulation of the room was not very good. But it was really convenient to go anywhere. Overall, it was a cozy place to stay for a short trip in NYC.
The views from outside are amazing! We had a balcony over looking the streets and buildings. I wish the stay was longer.
This was a nice stay. I stood two nights. The first on the 7th floor with a terrace which was so gorgeous. The second night we stood in the second floor room with a balcony. I must say that the bed on the 7th floor was much more comfortable then the one on the second, it really felt like I was sleeping ...
I wish i could've smoked my cigar on the balcony.. But other than that everything was good
The first room I was given was not good, food under the bed and stains on the sheets. I was happy with how quick they were able to change my room. All the ladies at the front desk was amazing. The staff is the reason i would come back.
Hotel is very nice, clean and the staff is very attentive
Fantastic location & facility... truly a "jewel"! I have stayed here often for both business and pleasure and will be my NYC go-to choice!
Great location, rooms are modern and super clean, staff very friendly.
It was clean and there was hand sanitizer like everywhere which made it feel safe and the staff was safe by wearing masks. Temperature was taken when coming in and self check in was done as well with the guidance of a staff member. The room was big and was just what I needed. It was a lovely ...
Very good, clean stay.
It was a great stay! We will go back again. Near restaurants and convenient stores.
Nice sized room with great view, the bathrooms was big as well.
I loved the room with the balcony and kitchen. It was private and felt luxurious
Yep! I sure had a nice post birthday bash there. A groovy staycation for sure. I loved the food and beverage treats. (Champagne celebration.) An interesting chat with an L.A. woman in the fine Terrace Lounge. Then my 3 hour gym work out was significantly rewarding. A bit hard to sleep. Breakfast ...
I was disappointed with the covid lack of amenities
Great service and it’s very quiet. Manhattan view rooms wit the balcony is beautiful at night.
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